About George Pesansky: George Pesansky is the President of MyBlendedLearning.com and a seasoned operations performance coach with more than 30 years of experience in continuous improvement, leadership development, and performance optimization. A Six Sigma Master Black Belt and veteran of both the U.S. Army and Fortune 500 organizations, he has trained and coached thousands of professionals in Lean, Six Sigma, and systems thinking. George is the creator of Deliberate Improvement® and Deliberate Reliability®, innovative frameworks designed to help organizations sustain results, eliminate waste, and unlock the root causes of success. He is also the author of the upcoming book Superperformance (September 2025), which reveals eight proven strategies to turn peak moments into everyday excellence. As a speaker, author, and nonprofit advocate, he is passionate about empowering individuals and teams to achieve sustainable success and lasting impact.

In this episode, Dan and George Pesansky discuss:

• The difference between learning theory and applying knowledge in practice
• Leadership approaches that prioritize team empowerment over individual recognition
• Identifying and removing barriers that limit personal or organizational performance
• Strategies for sustaining long-term improvement and preventing burnout

Key Takeaways:

• Sustaining long-term success requires deliberately identifying, measuring, and consistently repeating the specific actions and conditions that create positive results, rather than only analyzing problems or failures.
• The “leaky bucket” concept highlights that organizations waste time and resources when they focus solely on adding new initiatives while ignoring inefficiencies, turnover, and systemic waste that continuously drain performance.
• Shifting from a “me” style of leadership to a “we” style—where leaders empower teams to operate effectively without constant oversight—creates resilience, sustainability, and stronger organizational outcomes.
• Focusing on immediate “target conditions,” such as the next exam or milestone, helps individuals and teams build momentum through small, achievable wins, rather than being paralyzed by distant and abstract goals like graduation or retirement. 

"You can't sustain what you can't explain. So, if you don't know what helps you work, if you don't know what helps you succeed, there's a good chance you won't continue to do it." — George Pesansky

Connect with George Pesansky: 

Website: https://georgepesansky.com/

Book: Superperformance: https://www.amazon.com/dp/1639081356

LinkedIn: https://www.linkedin.com/in/deliberateimprovement/

Twitter: https://x.com/SuperPerformnz

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About Lamell McMorris: Dr. Lamell McMorris is a visionary leader, author, and advocate for resilience and significance. As the founder and CEO of Phase 2 Consulting, based in Washington, DC, he has redefined strategic advisory services to empower clients in the private, public, and nonprofit sectors to make a meaningful impact.

With a career spanning government affairs, community advocacy, and business innovation, Dr. McMorris is also the founder of Greenlining Realty USA, dedicated to reversing the effects of redlining in underserved communities. As an accomplished author and speaker, he continues to inspire audiences nationwide with his insights on leadership, resilience, and social progress.

In this episode, Dan and Lamell McMorris discuss:

• Advocacy as a driver for meaningful change in government, business, and communities
• Resilience is a universal principle that applies across personal, professional, and societal challenges
• Leadership is shaped by humility, service, and the willingness to adapt
• Personal growth through overcoming obstacles and developing enduring habits for success

Key Takeaways:

• Resilience is present not only in celebrated leaders and athletes but also in everyday individuals such as parents working multiple jobs, small business owners keeping their doors open, and farmers sustaining family land through decades of hardship.
• The Eight Habits—attitude, work ethic, agility, vulnerability, network, focus, dogged determination, and faith—serve as a structured framework to help individuals and organizations maintain strength and progress through victories and defeats alike.
• Embracing vulnerability, though challenging for those in leadership roles, allows others to step in with support, fosters trust, and strengthens relationships, ultimately creating more sustainable success.
• True leadership is measured not by position or recognition but by consistent servant leadership, meeting people at every level with respect, and leading with the heart as much as with strategy. 

"Everybody sees the glory, but people don’t see the story enough… You can’t skip over the story and get straight to the glory." — Lamell McMorris

Connect with Lamell McMorris: 

Website: http://www.lamellmcmorris.com/ & https://www.phase2-consulting.com/ & https://greenliningrealtyusa.com/

Book: The Power to Persist: 8 Simple Habits to Build Lifelong Resilience (releases September 23, 2025): https://www.amazon.com/Power-Persist-Simple-Lifelong-Resilience/dp/1639081437

LinkedIn: https://www.linkedin.com/in/lamellmcmorris/

Facebook: https://www.facebook.com/mcmorrislamell/

Instagram: https://www.instagram.com/lamellmc/

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About Mark Ryski: Mark Ryski is the Founder and CEO of HeadCount Corporation, a pioneering firm in store traffic and conversion analytics since 1994. He is a recognized industry authority and the author of three influential books, including Store Traffic Is a Gift and CONVERSION: The Last Great Retail Metric. Mark’s work has shaped how retailers worldwide measure and improve in-store performance, earning him media coverage in outlets like Forbes, Retail Dive, and The Globe & Mail. As a frequent contributor to RetailWire and other forums, he continues to advocate for smarter, data-informed retail strategies.

In this episode, Dan and Mark Ryski discuss:

• The growing role of data in physical retail decision-making
• How analytics are reshaping the brick-and-mortar customer experience
• Ongoing challenges and myths around measuring store performance
• Resilience and innovation across years of retail disruption

Key Takeaways:

• Many retailers continue to allocate staffing budgets based on historical sales instead of aligning labor with actual store traffic patterns, resulting in lost sales opportunities, staff burnout, and a long-term erosion of conversion potential despite high footfall.
• Despite the increasing importance of data-driven insights, nearly half of all brick-and-mortar retailers still do not track in-store traffic at all, missing out on fundamental visibility into how many sales they could or should be converting.
• By identifying “super converting stores” — those that consistently outperform their peers in converting visitors into buyers relative to traffic volume — retailers can uncover overlooked talent, replicate successful behaviors, and improve underperforming locations with real-world best practices.
• The pandemic starkly highlighted just how fragile and valuable in-store traffic truly is, as even massive multi-store retailers saw their daily foot traffic collapse to zero, proving that every visit is a finite, high-stakes opportunity that must be measured and maximized. 

"There's so many places to buy everything in this day and age, online, other physical stores, etc.—that you have to assume once they leave without buying, they may never be back." — Mark Ryski

Connect with Mark Ryski: 

Website: https://headcount.com/

Book: https://www.amazon.com/stores/Mark-Ryski/author/B0F54MXT75

LinkedIn: https://www.linkedin.com/in/mark-ryski-8826601/

& https://www.linkedin.com/company/headcount-corporation/

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About Ken Bruce: Ken Bruce is a two-time Emmy-winning animation director whose career spans iconic projects including Toy Story 3, Up, Shrek, The Simpsons, Ren and Stimpy, The Fairly OddParents, and Family Guy. A lifelong Walt Disney enthusiast, Ken spent over a decade researching and writing his acclaimed book Walt Disney’s Enchanted Tiki Room Before the Birds Sang Words. The book offers a deeply immersive and visually rich exploration of the origins of Disneyland’s Tiki Room, the rise of Audio-Animatronics, and the legacy of Imagineering. With a storytelling style that blends cinematic flair with meticulous historical research, Ken brings the magic behind the magic to vivid life.

In this episode, Dan and Ken Bruce discuss:

• Creative innovation in theme park storytelling and experiential design
• Shifts in animation industry culture and personal artistic evolution
• Intersection of nostalgia, technology, and narrative immersion
• Independent historical preservation in pop culture and entertainment

Key Takeaways:

• Without access to Disney’s official archives, Ken Bruce built a comprehensive historical account through deep independent research, interviews, and family collections.
• The Enchanted Tiki Room began as a background sketch and evolved into a pioneering animatronic show, highlighting how small artistic gestures can trigger massive creative developments when leaders stay curious and adaptable.
• Walt Disney’s decision to replace live performers with mechanical figures stemmed from his drive to maximize scalability and efficiency, reminding innovators to always challenge operational limits in pursuit of sustainable magic.
• To break into animation or any competitive industry, creators must focus on emotional connection over polish, because compelling original work that resonates is more likely to open doors than technical perfection alone.

"If you can make something of your own that for even two minutes holds someone’s attention, you’re good to go." — Ken Bruce

Connect with Ken Bruce: 

Book: Before the Birds Sang Words: https://www.tikiroom63.com/

Instagram: https://www.instagram.com/tikiroom1963

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About Patrick Ungashick: Patrick Ungashick is a nationally recognized speaker, author, and CEO with over 30 years of experience advising business owners and executive teams on leadership, growth, and exit strategy. As the founder of NAVIX Consultants, he has guided hundreds of companies through successful exits, representing more than $2.5 billion in enterprise value. His latest book, A Day for Leadership, distills timeless leadership lessons from the D-Day invasion into practical insights for today’s executives navigating pressure and uncertainty. A frequent keynote speaker and workshop leader, Patrick helps leaders elevate their decision-making and build aligned, high-performing teams. 

In this episode, Dan and Patrick Ungashick discuss:

• The importance of leadership and team alignment in business success
• Strategies and challenges around building high-performing teams
• Insights into creating effective business exit strategies
• Drawing lessons from historical military operations to guide modern leadership

Key Takeaways:

• Business leaders who shift their mindset from building a great company to building a great team will achieve greater, more scalable, and more sustainable results because empowered teams are the ones who create lasting value.
• The true value and long-term viability of a business—especially in the context of a sale or succession—rests heavily on the strength, cohesion, and alignment of its leadership team, not just financial metrics or market share.
• A powerful way for leaders to evaluate the health and potential of their team is to regularly ask themselves whether they would enthusiastically rehire each member today based on current cultural alignment, future needs, and individual contribution.
• The story of General Clarence Huebner’s transformation of a fractured, insular military unit into a cohesive, mission-ready force before the D-Day invasion shows that with urgency, clarity, and the right leadership approach, even deeply entrenched cultures can be rebuilt under extreme pressure. 

"The business leader’s primary responsibility is not to go build a great company, but to build a great team, and then the team builds that great company." — Patrick Ungashick

Connect with Patrick Ungashick: 

Website: https://www.patrickungashick.com/ & https://www.navixconsultants.com/

Book: A Day For Leadership: https://www.amazon.com/Day-Leadership-Business-Insights-Executives/dp/1639081240/

Download a secret chapter, The Hapless 90th Case Study, and get an interactive Team Leader’s Guide for productive team discussions now: https://www.patrickungashick.com/#leadership

LinkedIn: https://www.linkedin.com/in/patrickungashick

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About David Brady: David L. Brady, President and CEO of C-Tech Associates, is leading a nationwide effort to close the skilled labor gap through practical, hands-on training in fields like Information Technology, Fiber Optics, and Green Energy. Under his leadership, C-Tech partners with schools, correctional facilities, and community organizations to deliver industry-recognized certifications and real-world workforce skills. Their all-in-one model provides curriculum, interactive training equipment, and ongoing educator support to ensure program success. Staying true to their mission of "Short-Term Training for Long-Term Careers," C-Tech is empowering individuals and transforming the future of the American workforce.

In this episode, Dan and David Brady discuss:

• Innovative approaches to hands-on technical education
• Workforce development through alternative certification pathways
• Bridging the skilled labor gap in broadband and green energy sectors
• Transformative career training for underserved and justice-involved populations

Key Takeaways:

• Designing technical education programs with simplified language and basic math allows a wider and often overlooked range of learners to gain industry-recognized certifications and enter the workforce with confidence.
• Incorporating tactile and team-based hands-on learning experiences increases student engagement and dramatically improves program outcomes, including completion, certification, and employment rates.
• Offering modular certification tracks in broadband, networking, fiber optics, and wireless systems allows students to earn multiple micro-credentials in as little as 160 hours and immediately qualify for high-demand technical careers.
• Strategically partnering with correctional facilities, homeless services, and companies like Amazon enables people from underserved or transitional backgrounds to enter sustainable technical careers and break cycles of poverty or recidivism.

"We're creating opportunities for individuals locally that are sustaining well — or sustainable — well into the future." — David Brady

Connect with David Brady: 

Website: https://ctechprograms.com/

Phone: (973) 721-9712

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About Meg Crosby: Meg Crosby is Co-Founder and Principal of PeopleCap Advisors, where she helps high-growth companies and private equity firms scale through strong leadership and people strategy. Formerly with Google’s HR M&A team, she led integration for 35+ acquisitions globally. Meg is a strategic advisor to CEOs, a board member across corporate and nonprofit sectors, and co-author of Running the Gauntlet. She’s known for aligning people and culture to drive sustainable growth.

About Howard Cleveland: Howard Cleveland is the Co-Founder of PeopleCap Advisors and a leadership coach who helps companies align people strategy with business growth. With 25+ years of consulting, coaching, and legal experience, he’s known for his strengths-based, clarity-driven approach. Howard is a certified coach and trusted advisor to leaders worldwide, and co-author of Running the Gauntlet, a framework for navigating leadership challenges in scaling organizations.

In this episode, Dan, Meg, and Howard discuss:

• The evolving nature of leadership during different stages of organizational growth
• How intentional culture shaping drives long-term business success
• The strategic role of communication and team alignment in scaling companies
• Integrating people-focused strategies in private equity investments

Key Takeaways:

• The Growth Gauntlet framework maps six organizational imperatives—vision, culture, leadership, talent, structure, and communication—across four distinct business growth stages.
• Allowing toxic high performers to stay—despite their contributions—erodes morale, weakens culture, and sends the message that short-term wins matter more than long-term health.
• Leaders who fail to adapt to growing complexity often hinder their companies’ progress, making it crucial to delegate, restructure teams, or shift roles as the business evolves.
• Private equity investors who prioritize leadership and culture due diligence, alongside financial reviews, are better positioned to lower risk, speed integration, and maximize portfolio returns.

"Once you realize that someone is not coachable, you just can't waste any time—you have to defend your culture and get them out." — Meg Crosby

"As the company grows, communication has to become multi-directional—it’s the lifeblood of any organization." — Howard Cleveland

Connect with Meg Crosby & Howard Cleveland: 

Website: https://www.peoplecap.com/

The Growth Gauntlet: https://www.peoplecap.com/growth-gauntlet/

Running the Gauntlet: https://www.peoplecap.com/book/

Meg’s LinkedIn: https://www.linkedin.com/in/meg-thomas-crosby/

Howard’s LinkedIn: https://www.linkedin.com/in/howardcleveland/

Company LinkedIn: https://www.linkedin.com/company/peoplecap/

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About Rob Levine: Rob Levine is a nationally recognized attorney and founder of Rob Levine Law, known for his fierce advocacy in personal injury, social security disability, and veterans’ disability cases. As “The Heavy Hitter®,” he’s built a reputation for delivering results and empowering clients across Rhode Island, Massachusetts, Connecticut, and beyond. Rob also leads Rob Levine Legal Solutions, helping law firms grow through strategic consulting, staffing, and tech innovation. A retired police officer and Army veteran, Rob pairs business leadership with deep community commitment through his philanthropic initiatives and groundbreaking ventures like Drive Your Art.

In this episode, Dan and Rob Levine discuss:

• The evolution of legal operations and law firm management through strategic outsourcing
• Leveraging technology, including AI and remote staffing, to optimize legal workflows
• The integration of entrepreneurship and innovation into traditional legal practice
• Community-focused philanthropy and the ethical responsibilities of modern law firms

Key Takeaways:

• When you constantly run into operational hurdles, don’t just patch them—build robust internal solutions, refine them through your own use, and then scale those tools or systems into new business offerings that fill clear market gaps.
• Develop a comprehensive onboarding and certification process for international hires, enabling you to tap into top-tier global talent that can seamlessly integrate with your core operations and significantly increase output without diluting your company culture or quality.
• Pilot any innovation—whether it’s a platform, a process, or a service—within your own business environment first to identify weaknesses, prove ROI, and ensure it truly solves a problem before pitching it to clients or partners.
• Deploy AI tools that don’t rely on public data but instead learn from your proprietary workflows and internal knowledge, allowing your team to automate routine work like drafting, research, and communication while preserving context, accuracy, and control. 

"Instead of focusing on a little pool of Rhode Island—I can now look for talent across the country... then you expand that mindset—I can hire anywhere in the world. We have team members in the Philippines, Colombia, Peru, Puerto Rico—all over the U.S." — Rob Levine

Connect with Rob Levine: 

Website: https://roblevinelegalsolutions.com/

LinkedIn: https://www.linkedin.com/company/rob-levine-legal-solutions/

YouTube: https://www.youtube.com/@RobLevineLegalSolutions/videos

Instagram: https://www.instagram.com/roblevine_heavyhitter/

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About Kim Faircloth: Kim Faircloth is a conflict resolution expert with over 30 years of experience in mediation, leadership development, and executive coaching. She owns Integrated Conflict Solutions, LLC, helping organizations manage disputes and improve employee engagement. As a senior principal trainer at the Mediation Training Institute, she applies her doctoral expertise in conflict and mediation to educate and equip professionals.

About Dawn Bedlivy: Dawn Bedlivy is a conflict resolution specialist with over three decades of experience in leadership development and alternative dispute resolution. She has led teams, designed conflict management systems, and trained professionals at top institutions. As an adjunct faculty member at the University of Maryland Francis King Carey School of Law, she mentors future leaders in conflict resolution.

In this episode, Dan, Kim, and Dawn discuss:

• The role of conflict in workplace transformation
• Practical tools for conflict resolution
• The impact of leadership on organizational conflict
• Effective communication strategies in conflict management

Key Takeaways:

• Organizations should recognize conflict as the spark for innovation and change, understanding that when managed well, it can lead to breakthroughs in problem-solving, team dynamics, and workplace growth.
• The "Sorted" and "Here" models provide structured approaches for handling disputes by helping leaders and HR professionals categorize concerns, set expectations, and guide conversations toward actionable resolutions.
• Leaders who take a moment to pause, reflect, and gather information before reacting to conflict can prevent escalation, foster open communication, and create an environment where constructive discussions lead to better decision-making.
• Nonconformists and disruptors should not be dismissed or silenced but rather valued for their ability to challenge the status quo, introduce fresh perspectives, and contribute to innovative solutions otherwise overlooked. 

"If you believe there’s no conflict in your organization, which people will say, then I’m here to tell you, you have smoke in your backyard." — Kim Faircloth

"[Conflict] just comes naturally to learn how to do it well—that's a misconception. It doesn't come naturally. There's a lot of learning you have to do in order to have the outcome that you want." — Dawn Bedlivy

Connect with Kim Faircloth & Dawn Bedlivy: 

Website: https://conflictsparkschange.com/

Company LinkedIn: https://www.linkedin.com/company/conflict-sparks-change/

Kim’s LinkedIn: https://www.linkedin.com/in/kim-faircloth-phd-acc-sphr-shrm-scp-8b57962a/

Dawn’s LinkedIn: https://www.linkedin.com/in/dawn-bedlivy/

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

About Jon Sneider: Jon Sneider is the founder and president of Wild Gravity, a multi-award-winning creative production agency disrupting the advertising industry. A veteran marketing executive, Sneider has led global campaigns for brands like L.L.Bean, Windows, and Redfin, where he experienced firsthand the inefficiencies of traditional agencies. Determined to create a faster, more cost-effective approach, he built Wild Gravity to streamline creative services, production, post-production, and CGI under one roof. His upcoming book, Hacking Advertising, provides a blueprint for brands to bypass the outdated agency model and produce world-class ads without the unnecessary costs and delays. Today, Sneider and his team work with industry giants like Amazon, Microsoft, Hasbro, and the NBA, proving that great advertising doesn’t have to be slow, expensive, or complicated.

In this episode, Dan and Jon Sneider discuss:

• Broken traditional ad agency model and why it no longer serves modern businesses
• Five key metrics that determine whether an ad campaign is successful
• Evolution of advertising production and how smaller, more agile companies are changing the industry
• Challenges of writing, publishing, and marketing a business book in today’s landscape

Key Takeaways:

• Large advertising agencies are inefficient because they don’t actually produce the ads themselves, instead outsourcing to multiple vendors, which increases costs, slows down production, and creates unnecessary complexity.
• Many award-winning ad campaigns fail to drive sales because they focus too much on breakthrough creativity rather than brand and message recall, leading to ads that people remember but don’t connect to the product.
• Companies that consolidate creative, production, post-production, and visual effects under one roof can produce high-quality ads in a fraction of the time and at a much lower cost compared to traditional agencies.
• Writing a book is the easy part, but the real challenge comes afterward with marketing, building an audience, and handling promotion, since even major publishers no longer take on those responsibilities for authors. 

"You've spent all this money overfocusing on breakthrough, and agencies do this all the time because that's the work that wins awards. And so, awards are great for the agency, but they do nothing for the client." — Jon Sneider

Connect with Jon Sneider: 

Website: https://www.wildgravity.net/

Book: Hacking Advertising: https://hackingadvertising.com/

LinkedIn: https://www.linkedin.com/in/sneider/

Connect with Dan Hollis: 

Website: www.themagicofselling.net

Email: [email protected]

Business Number: 973-862-8331

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.