Episode Description:

This week’s travel headlines are big—and we’re unpacking them all. Kelli Hayes Smith and Cyndi Williams dive into the stories making waves in the travel advisor world, from a real overboard incident on Disney Dream to the busiest travel week in 15 years, AI trip planning tools, and shocking Facebook account deletions.

In this episode:

• [00:01] Disney Dream incident: how to handle tough conversations with clients

• [06:43] TSA & AAA numbers confirm the biggest travel surge in 15 years

• [08:47] Niching, flexibility, and riding the travel trend waves

• [10:43] Loyalty marketing strategies to increase repeat clients

• [14:52] Flight cancellations, crisis management & advisor visibility

• [18:40] Why training programs matter (and most are falling short)

• [26:58] Google’s AI Trip Planner: threat or opportunity?

• [33:56] Using AI as a tool—not a replacement—for real service

• [37:11] “We Called It”: Facebook accounts being deleted for mass content

• [46:00] The exact policies Meta is cracking down on

• [52:26] Final reminders for Wander Beyond and our July 3rd payment plan deadline

🎟️ Get your Wander Beyond ticket: Join us October 2–3 at the Contemporary Resort in Walt Disney World. Four-payment plans end July 3rd!

🎓 Access our free trainings + global calendar: Sign up for your free account at Wanderlust Campus.

💬 Have questions? DM us on Instagram or Facebook!

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In this episode of the Bliss to Abundance podcast, join Kelli Hayes Smith as she chats with Stephanie Gries from Travefy to explore the art of crafting impactful travel itineraries for clients. From avoiding common mistakes to using technology and visual storytelling, Stephanie provides actionable tips to elevate client engagement and make your itineraries shine.

Together, they dive into:

In this episode of Bliss to Abundance, Kelli Hayes Smith and Jen Haslacker dive deep into the world of travel insurance.

They discuss why clients are often hesitant to purchase travel insurance and how travel advisors can address these concerns with confidence.

From debunking common misconceptions to sharing real-life testimonials, they explore practical ways to integrate insurance into the client journey.

Whether it’s protecting your clients, your commission, or your reputation, this episode offers everything you need to position insurance as an essential part of travel planning.

What You’ll Learn:

Resources Mentioned:

Get Social with Us: Let’s keep the conversation going!  

Summary:
In this inspiring episode of Bliss to Abundance, Kelli Hayes Smith welcomes Justin Hinkel, CEO of Suitcase Designs, to dive into the world of website design for travel agents.

Together, they explore how a well-designed website can transform your business by building trust with your clients. From harnessing the power of testimonials and reviews to showcasing certifications and creating an on-brand user experience, this episode is packed with practical advice to help you stand out online and grow your travel business.

What You’ll Learn:

Sound Bites:

Resources Mentioned:

Get Social with Us:
Let’s keep the conversation going!

Follow us on social media:
Instagram: @careersonvacation
Facebook: @WanderlustCEO
Website: Wanderlust Campus

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Summary

Welcome to an inspiring conversation between Kelli Hayes Smith and industry experts Molly Johnson and Brad Turner from TERN. We’re diving deep into the world of workflows and how they can transform the way travel agents work. If you're looking to save time, boost efficiency, and create unforgettable client experiences, this episode is for you.

Learn about the must-have workflows that every travel agent needs, from managing new leads to keeping client touchpoints on track.

We’ll also explore how technology, including AI, can take your business to the next level. Discover how TERN’s CRM and project management platform is designed to help you streamline your operations and achieve your goals with confidence.

VISIT TERN IN THE WLC PARTNER PORTAL

Show Notes :

Join us on the Bliss to Abundance podcast as Wanderlust’s George Flynn and Kelli Hayes Smith explore the spine-chilling world of haunted travel! Discover eerie destinations across the U.S. and beyond, from the mystical streets of New Orleans to the historic charm of Salem, the ghostly fields of Gettysburg, and Charleston's haunted tales. We’ll also venture into iconic sites like The Stanley Hotel and Dracula’s castle in Romania.

In this episode, George and Kelli delve into the fascinating world of spooky travel and its pop culture connections. From haunted bus tours and the Tower of London to the eerie Annabelle doll and gripping crime museums, they explore how these places blend entertainment with a deep connection to history. Tune in for insights on approaching these haunted sites with respect and understanding.

Summary

Join us for a conversation between Kelli Hayes Smith and Justin Hinkle as they dive into the essential role of a website for travel professionals.

Discover why a polished online presence is non-negotiable and how a compelling homepage can captivate potential clients.

Learn about the power of a Google Business Page in establishing credibility and legitimacy. We explore the incredible benefits of websites in boosting SEO, driving content marketing, and generating leads.

Plus, find out why a mobile-friendly, responsive website is key to a seamless user experience. Our discussion wraps up with invaluable insights on tracking website metrics and leveraging data to enhance your online effectiveness.

Takeaways

Chapters

LINKS :

Wanderlust Campus

Wanderlust Campus's Instagram

Wanderlust Campus Facebook Group

Suitcase Designs

Join Kelli Hayes Smith and Jonathan Morris of Legato host as they explore the exciting possibilities of becoming a travel agent in today's vibrant market. Together, they dispel the myth that succeeding as a travel agent is a thing of the past and affirm that it's absolutely achievable. Discover the immense value that travel agents bring, especially to millennials who appreciate their expertise and personalized service.

They dive into the challenges new agents face, such as industry fragmentation and the importance of finding a niche. They also emphasize the power of community over competition and the necessity for agents to embrace technology and deliver exceptional service.

Travel agent, becoming an agent, market potential, value of travel agents, specialization, industry fragmentation, community over competition, technology, exceptional service

00:00 - Introduction and Background

Join Kelli Hayes Smith as she sits down with Jen Haslacker, the dynamic Sales Director for Host Agency Partnerships at Arch Roam Right, to delve into the crucial role travel insurance plays for both travelers and travel advisors.

Listen to Kelli and Jen as they explore the numerous benefits of travel insurance, from post-departure coverage and medical benefits to protection against trip cancellations and delays.

Jen emphasizes why recommending travel insurance is essential for travel advisors to safeguard their clients and their own businesses.

She also shares insightful tips on selecting the right insurance company, presenting insurance options to clients, and effectively handling claims.

Additionally, the episode touches on the importance of commission protection and showcases some fascinating stories of unexpected claims.

Tune in for an inspiring and informative episode that highlights the indispensable value of travel insurance, ensuring you and your clients are well-protected and prepared for any journey!

At the Path Symposium, we delved into cybersecurity and the evolving landscape of education in the travel industry.

Key insights highlighted the critical need to safeguard against fraud and scams, underscored the importance of robust education and training for travel advisors, and shed light on the intricate tech stack new agents must navigate.

Our industry is dedicated to nurturing and empowering the next generation of travel advisors, ensuring they bring professionalism and value to their clients.

Wanderlust Campus stands at the forefront, offering comprehensive training and education to tackle these challenges head-on.

Path Symposium, cybersecurity, education, travel industry, fraud, scams, training, tech stack, professionalism, value