Legacy SaaS vendors are raising prices, blocking your data, and adding useless AI features on top of outdated systems. In this episode, Alan Pentz and Tonya Berenson uncover what's really happening in the SaaS market—and why the next generation of AI-native tools will completely transform CRMs, ERPs, and business operations.

You’ll learn how companies like Slack and Salesforce are restricting data access, why “AI-washed” software slows down real adoption, and what business owners should do before signing another long-term contract. Alan also explains what agentic systems are and how they will automate deal tracking, communication, and workflows across your entire company.

Perfect for founders, small business owners, and operators navigating the future of AI + business software.