Bob Chapman didn’t set out to write a leadership manual when he transformed Barry-Wehmiller from a traditional manufacturing company into what a world peace negotiator would call “the answer to world peace.” He simply started caring for his 12,000 team members the way he’d want his own children cared for if they worked somewhere else.

Ten years after publishing “Everybody Matters,” Chapman has added 90 pages to the expanded anniversary edition, not because the original message changed, but because the evidence became overwhelming. Ninety-five percent of feedback from people learning Truly Human Leadership wasn’t about business metrics - it was about how the skills transformed their marriages, their relationships with their children, and their capacity to care for others at home.

In this conversation, Chapman explains why listening without judgment is the greatest of all skills, how the Chapman Foundation has taught human skills to 20,000 people across hospitals, police departments, and school districts, and why he believes education must blend academic skills with human skills if we want to heal the brokenness in our society.

It’s Bob Chapman on The Business of Giving.