In this episode of Bombardened, Eric and Amy Barden sit down with Mariela Ruiz-Angel, the founding Director of Albuquerque Community Safety and current Director of the Alternative Response Research Collective at Georgetown Law School. With passion and clarity, Mariela shares how she designed and launched the first independent, cabinet-level alternative first response department in the nation. Today ACS responders have been to over 110,000 calls related to mental health, substance use, and homelessness, and other non-police related issues.
Mariela dives into the challenges of building something from nothing, breaking down siloes and pushing through skepticism, and centering community voices in public safety design. She discusses what it means to show up for the most vulnerable, how trauma-informed response works in real time, and why dismantling segregated systems and advancing coordination is vital to long-term change and meaningful impact.
Amy and Mariela compare notes on their shared challenges myth-busting and navigating cynicism, political agendas, and territorialism – and discuss how to advance this significant movement. With Amy and Eric’s dual perspectives—alternative response and law enforcement—the conversation explores the tension and possibilities in transforming public safety models. It’s a candid, hopeful look at what happens when a city chooses compassion, care, and courage over the status quo.
This episode is about vision, imagination, courage and what is required to truly redesign a dated system.