Bots and Beyond

Bots and Beyond

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Bots and Beyond episodes

  • 17: When Automation and Data Collide

    This week host Wayne Butterfield is joined by ISG colleague Stephen Coward for a discussion around the roles of data and automation, and how they fit together to bring value to organizations. Wayne and Stephen explore how data and technology can be leveraged to provide valuable insights, enable decision making and increase operational effectiveness.

    28 min
  • 16: A Data-Driven Approach to Selling

    This week host Wayne Butterfield is joined by Scott Lichtenstein, Co-Founder & CEO of BuyerSight. Together they discuss how the role of sales managers has evolved in recent years towards spending more time analyzing huge volumes of data created by sales automation, and less time with their teams. In this context, learn how early-stage company BuyerSight uses AI technology and machine learning to provide sales managers with impactful insights and recommendations to help them become better coaches and leaders.

    26 min
  • 14: Think Broader than Words: The Power of Conversational AI

    In this week’s episode host Wayne Butterfield speaks to Robb Wilson, Founder, Lead Designer and Chief Technologist at OneReach.ai, about the hot topic of Conversational AI. Find out how AI technology is bridging the gap between human and computer interactions to deliver seamless customer experience.

    28 min
  • 13: Digitization of the SMB

    This week Lasse Rindom, Chief Digital Officer at Baker Tilly Danmark joins host Wayne Butterfield to discuss how SMBs can embrace digital transformation and automation to improve performance and remain competitive.

    24 min
  • 12: Succeeding in an AI Scale Up

    In this week’s episode host Wayne Butterfield  is joined by Will Williams from the automatic speech recognition software firm, Speechmatics. Together they explore the importance of harnessing both research and innovation to maintain a cutting edge in AI.  

    24 min
  • 10: Tales from the Trade Floor

    In this week’s episode host Wayne Butterfield  and Alex Davies, Program Manager at RBC, discuss how automation, typically associated with transforming back-office functions in financial services, has been successfully applied to the front-office trading floor. Learn how RPA technology has brought value and resilience to the trading floor both pre and post Covid. 

    26 min

About Bots and Beyond

From the publisher's feed

The automation technology market is developing at pace. New tools, capabilities and practices are emerging on an almost daily basis, but it can be hard to separate the hype from the reality. Join host…