Bots and Beyond

Host, Wayne Butterfield, speaks to Ema Roloff, Senior Sales Executive at Naviant Inc, about how success in any transformation project requires significant investment in the people aspect from the outset. Undoubtedly technology is important, however, to avert failure organisations must also ensure they effectively prepare their employees for change.      

Host, Wayne Butterfield, speaks to Barry Matthews, Founder and Managing Director of Re-source. They discuss how enterprises can achieve greater efficiency and scalability through the gig economy, which has seen significant growth since the onset of the Covid-19 pandemic.   

Host, Wayne Butterfield, speaks to Shail Khiyara, enterprise automation pioneer, whose experience spans leading roles with three of the key names in the automation technology market, Blue Prism, Automation Anywhere and UiPath. Together they discuss how to ensure success from an automation programme. 

Host, Wayne Butterfield, speaks to Richard Clarke, Managing Director of Customer Operations at Paddy Power Betfair. They discuss how best to enhance customer experience with chatbots and how to avoid some of the common pitfalls when working with this automation technology. 

Host, Wayne Butterfield, speaks to Gintautas Jonutis, Global Head of Robotics & Intelligent Automation at Western Union, about the impact that remote working is having on the automation center of excellence. 

Host, Wayne Butterfield, speaks to Ashwin Gaidhani, Principal at DIGITALFABRIC and Advisory Leader at AISWITCH, about how the global pandemic has shone a spotlight on business continuity planning. Together they discuss the increasingly important role that automation technologies will play in business continuity planning going forward.

Host, Wayne Butterfield, speaks to Kieran Gilmurray in this inaugural episode of Bots and Beyond.  Together they discuss the theme of citizen developer and the pros and cons of this approach to automation development.