“There’s no substitute for being on the road…out in the operations, out in the systems, out talking to the clients, talking to the riders, [and] talking to the employees.”

Private contracting public transit is one of many options for agencies and cities. Brad Thomas, President of First Transit, elaborates on the expertise and knowledge private contractors can bring to the table. Also, find out the different waves of innovations for the American transit market and more on this episode of Transit Unp