Brazen Leaders - The Human Edge

Brazen Leaders - The Human Edge

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Brazen Leaders - The Human Edge episodes

  • #5 - How to create a customer journey map. A simple yet powerful tool to solve problems.

    **FREE GUIDE & TEMPLATE**
    Welcome to People and Digital, the Podcast.

    My name is Amelie Beerens, Customer Experience consultant I help managers take actions on their digital roadmap thanks to my strong Customer-centric mindset and proven methodologies developed over the last ten years.

    You can have a positive impact and start to boost your digital journey right now.

    It’s always a good moment to start.

    This week we'll explore How to create a customer journey map and turn it in a powerful tool to solve problems.
    This podcast supplement this very practical guide and the Template.

    Download now the FREE GUIDE & TEMPLATE to learn & Implement a simple CX method to solve problems.

    Every week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.

    In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on ... Linkedin , Instagram, Facebook , Twitter

    Don't hesitate to reach out!

    Talk to you soon!



    The Nerve, my weekly newsletter on transformation under real conditions: https://ameliebeerens.com/the-nerve
    Work with me: https://ameliebeerens.com/consulting

    14 min
  • #4 - How to manage Virtual Team ? 3 tips from a Change & Collaboration Expert.- Interview Sophie Chevalier

    **FREE GUIDE**
    Welcome to People and Digital, the Podcast.

    My name is Amelie Beerens, Customer Experience consultant I help managers take actions on their digital roadmap thanks to my strong Customer-centric mindset and proven methodologies developed over the last ten years.

    You can have a positive impact and start to boost your digital journey right now.

    It’s always a good moment to start.

    This week I have the chance to discuss with a Change and Collaboration Expert, Sophie Chevalier.
    We'll explore the 3 important pieces of advice from a Collaboration Expert to Manage Virtual Teams.
    A discussion filled with stories & tips to help you as a People Manager.

    Download now the
    FREE GUIDE to learn & Implement how to Manage Virtual Teams.
    Or contact me (see below) or Sophie Chevalier

    Signup to the Digital Letters

    Every week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.

    In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on ... Linkedin , Instagram, Facebook , Twitter

    Don't hesitate to reach out!

    Talk to you soon!

    The Nerve, my weekly newsletter on transformation under real conditions: https://ameliebeerens.com/the-nerve
    Work with me: https://ameliebeerens.com/consulting

    32 min
  • #3 - Build 5 powerful habits to become Customer-Centric minded.

    Welcome to People and Digital, the Podcast.

    My name is Amelie Beerens, Customer Experience consultant I help managers take actions on their digital roadmap thanks to my strong Customer-centric mindset and proven methodologies developed over the last ten years.

    You can have a positive impact and start to boost your digital journey right now.

    It’s always a good moment to start.

    This week we'll explore the 5 powerful habits to become Customer-Centric and answer to the question: "Am I customer-centric?"

    Find the full article right here.
    Signup to the Digital Letters

    Every week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.

    In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on ... Linkedin , Instagram, Facebook , Twitter

    Don't hesitate to reach out!

    Talk to you soon!

    The Nerve, my weekly newsletter on transformation under real conditions: https://ameliebeerens.com/the-nerve
    Work with me: https://ameliebeerens.com/consulting

    10 min
  • #2 - The two reasons why Purpose matters in Business.

    This week we'll explore the 2 reasons why Purpose matters in your business

    • Why we need a motive to take action.
    • Why we need to belong.

    Or, if you’re short on time, I’ve also condensed all the key tips – FAQ style – in a summarized, quick-read version right here.

    Additional Free Ressources:

    • Sign up to the weekly Newsletter "The CX Attitude", the only CX newsletter that helps you to design your career in the most radical human way!
    • The CX Crash-course : Become an outstanding CX professional - Get confidence, take action & Deliver CX!
    • Find all my freebies on ameliebeerens.com/free-resources

    Every week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.

    In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on :  Linkedin, Instagram & ameliebeerens.com !

    The Nerve, my weekly newsletter on transformation under real conditions: https://ameliebeerens.com/the-nerve
    Work with me: https://ameliebeerens.com/consulting

    8 min
  • #1 - How to be an agile and resilient Manager ?

    Welcome to People and Digital, the Podcast.

    My name is Amelie Beerens, Customer Experience consultant I help managers take actions on their digital roadmap thanks to my strong Customer-centric mindset and proven methodologies developed over the last ten years.

    You can have a positive impact and start to boost your digital journey right now.

    It’s always a good moment to start.

    This week we'll explore the 4 steps to become an agile and resilient Manager.

    • Adjust your mindset
    • Be knowledgeable 
    • Define or update your WHY, your purpose.
    • Ask your Clients

    + a list of soft skills that will help you to boost these practices.

    You want more?
    Sign up to the Digital Letters
    and visit my website

    Every week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.

    In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on ... Linkedin , Instagram, Facebook , Twitter

    Don't hesitate to reach out!

    Talk to you soon!

    The Nerve, my weekly newsletter on transformation under real conditions: https://ameliebeerens.com/the-nerve
    Work with me: https://ameliebeerens.com/consulting

    11 min
  • People&Digital, the teaser.

    Welcome to People and Digital, the Podcast.

    My name is Amelie Beerens, CX Design & Leadership Coach

    Join me on ameliebeerens.com
    Or on socials: Linkedin & Instagram 

    Don't hesitate to reach out!

    Talk to you soon!


    The Nerve, my weekly newsletter on transformation under real conditions: https://ameliebeerens.com/the-nerve
    Work with me: https://ameliebeerens.com/consulting

    3 min

About Brazen Leaders - The Human Edge

From the publisher's feed

I'm Amélie, your go-to transformation consultant and leadership coach with 15 years of experience. This podcast is your toolkit for bold leadership and brave living. Packed with insights,…