Break Point

The Devvies is our annual App Of The Year Award created to recognize outstanding achievements by the ServiceNow practitioners who build new apps on our platform. In this episode we'll be talking to our 2024 Devvies App Of The Year winners about their experience.

Topics

• 00:00 Welcome/introductions
• 09:01 Inspiration for the app
• 11:13 What was built
• 12:35 Outcomes
• 15:15 Challenges
• 19:43 The roadmap
• 21:50 How did you hear about The Devvies?
• 25:46 Advice for future applicants
• 27:17 Contact info
• 27:49 Outro

Links

• Kristina's LinkedIn
• Josh's LinkedIn

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We never get tired of sharing amazing success stories about ServiceNow developers. In this episode we've got someone who made a transition in a few months from being a hard worker to ServiceNow MVP and appearing on the big stage at Knowledge (twice).

Topics

• 00:00 Welcome/introduction
• 07:30 Thoughts on the platform
• 09:35 Thoughts on first year as ServicNow MVP
• 13:11 Knowledge 24 experience
• 16:58 Aylee's ServiceNow "comfort zone"
• 18:20 Career pivot
• 21:24 Future plans
• 21:54 Career highlight
• 23:50 Words of advice
• 26:47 Contact info
• 27:41 Outro

Links

• ayleeandersen.com

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Recently, ServiceNow announced Creator Studio. As a developer, you probably have questions about what it is, why we built it, and what's in it for you. In this episode, we talk to someone who can provide answers.

Topics

• 00:00 Welcome/Introductions
• 06:12 What Creator Studio is (and is not)
• 10:39 How to get it
• 11:22 Who is the persona for Creator Studio
• 15:26 Best practices
• 17:34 Files created by Creator Studio
• 20:07 Compatibility with other studios
• 24:01 Takeaways
• 26:11 Outro

Links

• Docs: Creator Studio
• LinkedIn
• Email: [email protected]

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Knowledge 24 is in the books. This episode is just Lauren and me reflecting on some of our favorite memories while they're still fresh.

Topics

• 00:00 Welcome/Intro
• 02:27 Writing a lab
• 09:31 Putting together keynote
• 18:47 The new developer theme
• 22:36 Hackathon
• 24:23 MVPs
• 27:27 The Japan closing session
• 31:58 Pranav's contributions
• 33:45 Closing party
• 35:21 Dev Advocate Photo Op
• 37:53 Taking a look at
• 42:34 Call to action
• 48:45 Outro

Links

• This episode's blog link

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Knowledge 24 is is our big ServiceNow event each year, and it includes our developer event CreatorCon which is specifically for devs, admins, architects – the practitioners of the platform – most of which I suspect are listeners to this podcast. To help you navigate CreatorCon, we've got all four developer advocates to share their combined wisdom to help you get the most out of the conference this year.

Topics

• 00:00 Welcome/Intro
• 02:35 What the advocates are doing
• 15:44 Dos and Don'ts for Knowledge
• 24:00 What we would attend if we could
• 34:01 Outro

Links

• Advocate content

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As a developer, demos can be a powerful way to validate your work, get management to make a decision, or even build your band. In this episode, we've got two experts to share ideas how you can make powerful demos

Topics

• 00:00 Welcome/Introductions
• 12:18 Why demos?
• 14:25 The audience
• 17:19 Good demos vs bad demos
• 21:08 Preparation planning
• 28:21 Delivering the demo
• 30:53 After the demo
• 34:32 Contact info
• 35:33 Outro

Links

• Anoosha Garimella
• Amit Kumar

Highlights

• Who - Know your audience size, their depth on the subject, and their expectations
• When - Know your time allotted and shoot for 10-20% less time to allow for Q&A
• Why - Understad the purpose/objetive of the demos
• What - Know the subject you are expected to demonstrate
• Where - Determine if your demo is being delivered remotely in-person, the venue location, etc.
• How - Understand the technology required. Zoom, recordings, mics, projectors, adapters and so on.
• Practice, practice, practice and follow up!

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Our community is very special to us and our software releases bring a lot of innovation. In this episode we combine the two with a live on-stage conversation celebrating our MVPs and Washington DC release.

Topics

• 00:00 Welcome
• 01:21 Intros and Thoughts on Washington DC release
• 04:31 Thoughts on AI
• 07:16 ServiceNow career storiees
• 12:29 Advice for people starting their ServiceNow journeys
• 15:41 Outro

Links

• Video: Full keynote

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It's our 100th episode of Break Point and to celebrate Lauren turned the tables and interviewed Chuck.

Topics

• 00:00 Introduction
• 01:59 History of Break Point
• 04:16 Relationship with Siblings
• 06:51 Chuck's Wife, Donna
• 13:09 Conventions 
• 16:16 Exploratory Career Path
• 21:11 Story of "The Bowtie"
• 26:43 Battle with Cancer
• 32:36 Knowledge
• 38:57 Lasting Impact at ServiceNow
• 42:15 Finding Passion in a Career 
• 45:20 Conclusion & Surprise! 

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Flow Designer is one of our most popular features for automating work on the Now Platform - and our Washington D.C. release brings some very nice updates. On this episode, we have one of the key people in charge of its success.

Topics

• 00:00 Intro/Welcome
• 05:33 Flow Designer overview
• 09:17 Why Workflow Studio
• 11:34 FAQs
• 14:35 Support for legacy workflow editor
• 16:08 The roadmap
• 23:18 Advice for newcomers
• 25:01 Contact info
• 26:11 Outro

Links

• Jingfei Chen on LinkedIn

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