Break Point

You never know where your next opportunity to change your life will come from. Our guest today shares her amazing story of what happened and what it resulted in - along with some other great insights.

Topics

• 00:00 Introduction/Welcome
• 08:07 How Ebony got started with ServiceNow
• 12:14 How ServiceNow has changed Ebony's life
• 16:14 From a non-tech perspective
• 19:50 If you had to do it over
• 22:10 Career highlights
• 25:44 Advice for new developers
• 28:59 Favorite ServiceNow feature or product
• 30:07 Contact info
• 30:34 Outro

Links

• LinkedIn
• Email [email protected]

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To get the most out of a conference like Knowledge, there's a lot to consider, from what you wear, to what you bring, and even following up afterwards. Get your favorite note-taking tools because in this episode, Lauren and I talk about some things to consider to maximize your value and hopefully convince your organization to send you again next year.

Topics

• Before the conference
• At the conference
• After the conference

Links

• Knowledge home page

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It should come as no surprise that there are some really amazing people in the ServiceNow ecosystem. A few weeks ago I heard another outstanding story about a young man who got his CSA cert at age 16 – he's now a little older and a little wiser. I said to myself, "We must have him on Break Point!"

Topics

• 00:00 Welcome/introduction
• 02:22 Origin story
• 09:45 Failure is not a bad thing
• 12:05 For fun...
• 13:47 Learning new information
• 15:05 A family affair
• 16:10 Your friends thoughts
• 19:19 Career aspirations
• 20:42 Holding the title
• 22:39 Punching above his weight
• 23:42 Advice for others
• 25:55 Questions for us
• 31:32 Contact info
• 32:27 Outro

Links

• NowLearning
• Udemy: The Complete ServiceNow System Administrator Course
• The 7 Habits of Highly Effective Teens
• Email: [email protected]
• Developer Portal
• Udemy: The Complete ServiceNow Developer Course
• ServiceNow Community
• LinkedIn

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The CreatorCon experience at Knowledge is nothing short of amazing, and we realize there are a lot of people out there that have not been to CreatorCon. You have questions, we have answers. Join all four ServiceNow Developer Advocates as we discuss what to expect and how to get the most out of CreatorCon.

Topics

• 00:00 Welcome/intro
• 03:16 What is CreatorCon?
• 06:16 Types of activities
• 11:50 Who will be at CreatorCon?
• 14:45 Meeting new people
• 20:52 Call to action
• 21:46 Outro

Links

• Knowledge website

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Our modern mobile developer experience has been around since our Madrid release in early 2019. It's now 2023 and the Utah release – and we continue to make the developer and admin experience better, which ultimate results in a better user experience and adoption. Our guest today spotlights some of the new features in the our latest release.

Topics

• 00:00 Welcome/Introduction
• 05:03 The mobile origin story
• 09:22 Utah features - Theming
• 11:58 Admin features
• 14:27 Agent features
• 16:16 Action based location tracking
• 17:38 Usability
• 24:03 Accessibility
• 24:41 For the developers
• 28:58 Where to find more info
• 30:30 The roadmap
• 32:18 Inbal's favorite feature
• 33:39 Contact info
• 34:04 Outro

Links

• LinkedIn
• Email [email protected]

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ERP or Enterprise Resource Planning – the name may conjure up images or memories of large systems that can take years to implement, or perhaps even longer to upgrade. In this episode, we'll talk to someone who shares with us how we, as ServiceNow Developers, can become close partners with our ERP brethren by leveraging the power of our platform.

Topics

• 00:00 Welcome/introductions
• 07:05 What is an ERP?
• 09:26 Who are the ERP vendors?
• 12:55 ECM defined
• 21:52 Other similar vendors
• 25:18 How ECM works
• 29:00 Implementation time
• 34:50 What's in it for ServiceNow Devs
• 37:56 Roadmap
• 39:12 Words of advice
• 40:00 Contact info
• 40:48 Outro

Links

• Email [email protected]
• LinkedIn

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For many people, security on their ServiceNow instance ends with ACLs – maybe encryption if they have the need, but there's more – oh, so much more. Joining me in this episode is someone to shed some light on the full spectrum of ServiceNow security capabilities as of 2023.

Topics

• 00:00 Welcome/Introductions
• 07:32 Introduction to product family
• 09:51 Authorization and authentication
• 10:52 Security, identity, and privacy
• 18:25 Product overview
• 22:52 Data filtration plugin
• 23:58 Protected tables plugin
• 24:46 Log export service
• 25:33 MFA
• 26:00 Adaptive authentication
• 28:42 Data classification and data certification plugins
• 33:31 Vault
• 36:19 SCIM
• 39:30 Final grouping
• 42:28 Mile wide, inch deep
• 43:09 Words of advice
• 44:40 Outro

Links

• Trust Site
• Verizon Data Breach Investigations Report
• LinkedIn
• Docs: Platform Security Landing Page
• Trust Center
• IDPro Body of Knowledge
• Email [email protected]
• Security Best Practice Guide

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Join the four Developer Advocates as we go around the table and share what we're most excited about in Utah.

Topics

• 00:00 Welcome/introductions
• 02:16 Workspace Builder
• 03:41 RPA on PDIs
• 05:48 Dark theme
• 08:06 Script editor enhancements
• 09:32 ERP customization mining
• 13:18 Automation Center
• 15:20 Flow updates
• 18:28 Next Experience updates
• 21:29 Table builder
• 23:17 REST step updates
• 25:33 ECMAScript default for new apps
• 28:40 Mobile multi-instance switching
• 30:44 Lightning round
• 33:30 Outro

Links

• Release notes

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Our ServiceNow developer ecosystem continues to grow - and to address demand in one of our fastest growing regions, I'm joined by one of our newest team members.

Topics

• 00:00 Welcome/introduction
• 02:39 Pranav's schooling
• 04:45 Locations
• 06:19 Early career
• 09:06 Inspiration
• 12:27 For fun
• 15:09 Things Pranav has built
• 18:00 Looking forward
• 19:50 Knowledge 23
• 21:30 Words of advice
• 25:04 Contact info
• 25:29 Outro

Links

• LinkedIn
• Email: [email protected]

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ServiceNow thrives in any environment where you find departmental processes and workflows. A classic example of this is higher education. What's it take to be a developer and architect in higher ed? Today's guest gives us her story.

Topics

• 00:00 Welcome/introduction
• 04:33 Transformation
• 05:20 Working in higher ed
• 06:48 Sharing tips from higher ed
• 09:24 Current projects
• 13:49 Staying up to date
• 16:15 Best career advice
• 19:07 Worst career advice
• 20:30 Greatest achievement
• 23:38 Words of advice
• 24:11 Contact info
• 24:51 Closing

Links

• LinkedIn

Check out the other ServiceNow podcasts.

See omnystudio.com/listener for privacy information.