Break Point

2022 has been a mixed up year. There have been some really great highs along with some interesting challenges. In this episode, I'll share some of what I've observed.

Topics

• Listenership is up
• Goodbye Brad, Hello Lauren and Pranav
• Knowledge 22
• San Diego and Tokyo content
• Did You Know and Get To the Point
• Updated low-code apps for dummies
• Holiday SNUG
• Looking forward to 2023
• More great content for Utah and Vancouver
• New group of dev MVPs
• Mentorship
• Knowledge 23
• Return to in-person meetups
• Closing remarks

Links

• LinkedIn

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It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer.

Links

• Debugging best practices
• Secrets management
• LinkedIn: Sameer Kumar Pandey
• Data anonymization
• LinkedIn: Kasthuri Nagappan
• Data Governance White-paper

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It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer.

Links

• Debugging best practices
• Secrets management
• LinkedIn: Sameer Kumar Pandey
• Data Governance White-paper
• Data anonymization
• LinkedIn: Kasthuri Nagappan

Check out the other ServiceNow podcasts.

See omnystudio.com/listener for privacy information.

Process mining may not sound like the sexiest thing to a developer, but today's guest is going to convince us otherwise why you really want to consider it in your overall platform strategy.

Topics

• 00:00 Welcome/introduction
• 07:06 In-platform processing mining overview
• 08:31 Benefits of in-platform
• 14:02 Performance Optimization on PDIs
• 15:24 How it makes work better
• 18:09 The ski map
• 21:17 Finding definitions
• 24:14 Connecting with Automation Center
• 27:26 Sidebar: Single platform
• 30:43 Roadmap
• 35:24 Enablement
• 36:59 Contact info
• 37:27 Outro

Links

• Process Optimization Blog
• Developer portal
• Twitter
• Process Optimization videos
• LinkedIn
• Email [email protected]

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As many long time listeners know, I've always been fascinated by integrations. It's a way to make one plus one equal 100 when it comes to driving value from our systems. In this episode, we'll find out what's new in our Tokyo release when it comes to Integration Hub.

Topics

• 00:00 Welcome/introduction
• 04:36 Automation Engine with Michael Meiner
• 04:52 Integration Hub defined
• 07:22 Connection overrides
• 09:38 Integration Hub Imports Mapping Updates
• 12:56 Matching reference fields
• 14:18 Dynamic outputs on Integration Hub Import
• 16:13 Roadmap
• 21:41 Contact information
• 22:10 Outro

Links

• LinkedIn
• Email
• Ep 62: Automation Engine Pre-Built Solutions with Michael Meiner 

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The ServiceNow native mobile apps have been out for several years – so what's new in the Tokyo release? You might be surprised to find out as my guest and I have some fun finding fascinating features

Topics

• 00:00 Welcome/introduction
• 04:50 How mobile got where it is
• 11:12 The mobile SDK
• 14:13 What's new in Tokyo
• 22:29 Why do we have multiple apps?
• 27:06 Lightning round
• 29:58 Roadmap
• 31:02 Words of advice
• 32:39 Contact info
• 33:12 Outro

Links

• LinkedIn
• Docs: Mobile hierarchy
• Email: [email protected]

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In San Diego we introduced the Next Experience which made using the platform ever easier than ever. Today's guest takes us through some of the Tokyo features and beyond including a few tips that you may not know about.

Topics

• 00:00 Welcome/introductions
• 04:26 Introduction to Next Experience
• 06:03 Unified navigator
• 09:23 New Tokyo features
• 10:58 Blockers
• 12:59 Themes
• 13:54 Roadmap
• 15:17 Enablement
• 16:01 Words of advice
• 17:30 Contact info
• 18:00 Outro

Links

• Next Experience Center of Excellence
• Amanda's LinkedIn Page

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Buy vs. Build is a challenge every developer faces at some point. When it comes to automation and integration, it's good to know your way around the available options before making a decision that could potentially create technical debt. This episode's guest brings some light to the pre-built options for ServiceNow Automation Engine.

Topics

• 00:00 Welcome/Introduction
• 04:40 Defining Automation Engine
• 07:09 No/Low/Pro-code
• 09:49 Bullet 1: Spokes
• 13:13 Bullet 2: Flow templates
• 17:02 Bullet 3: Solutions
• 20:52 Bullet 4: Embedded solutions
• 23:20 Partner contributions
• 25:35 Roadmap
• 29:24 Words of advice
• 33:02  Contact info
• 33:36 Outro

Links

• Email [email protected]
• Developer Portal
• LinkedIn

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As more organizations adopt low-code strategies and enable their citizen developers, governance and insight to the apps is critical. Today's guest shares her thoughts on one of our capabilities to help with that.

Topics

• 00:00 Welcome and introduction
• 04:35 What is AEMC?
• 07:11 Pipelines
• 09:19 Configuring pipelines
• 10:39 Installation and licensing
• 11:42 Controller instance
• 12:48 Cloning considerations
• 13:44 Roadmap
• 15:04 Words of advice
• 15:38 Contact info
• 16:20 Outro

Links

• LinkedIn

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Tokyo marks the fourth release for our App Engine Studio. What could we possibly add next? In this episode, I talk with Matthew Ripley about some of the new features in this release.

Topics

• 00:00 Welcome/introduction
• 05:02 AES Overview
• 07:52 Flow Designer integration to table builder
• 11:15 Formula builder
• 14:01 Template sharing
• 15:37 Notifications
• 17:19 AES Roadmap
• 23:57 Advice
• 24:23 Contact info
• 24:55 Outro

Links

• LinkedIn

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