Broker Bulletin

Broker Bulletin

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Broker Bulletin episodes

  • The hidden factor driving 90% of commercial deals today (hint: it's not rate)

    Thirty year loan terms, no annual reviews, no GSAs on trading businesses, and loans up to $15 million.

    In the latest Broker Bulletin, Blue Crane Capital's Chris Hall sits down with Ben McKell, Head of Commercial at Brighten for LMG, to reveal how the newest kid on the LMG Lending block wins  against the banks and other non-banks on commercial deals.

    From specialised assets like childcare and boarding houses, to a private credit product that lends to individuals, trusts and non-residents, this is a masterclass in where the opportunity sits in commercial lending right now.

    You'll hear:

    • Why credit appetite, not rate, is what actually wins a commercial deal
    • Why $15 million loans and 30 year terms are rewriting the rules for brokers
    • How a complicated $1 million deal can get across the line

    Like this episode?

    Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].

    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Want to know more about LMG?

     

    Show notes timestamps:

    02:02 Inside the Brighten by LMG offering: $15 million loans, 30 year terms, no annual reviews

    03:06 Where the wins are right now: alt doc up to $5 million at 80% LVR

    05:43 The private credit playbook: specialised assets from childcare to caravan parks

    12:29 Real deal case study: the $10.2 million asset with a DA already in place

    18:09 Lease stock demystified: lending to individuals, trusts and non-residents

    22:14 The bridging loan policy change making waves with brokers

    25:15 Why credit, not rate, is what actually wins commercial deals

    33:24 The diversification opportunity every residential broker should know about

    See omnystudio.com/listener for privacy information.

    37 min
  • The real cost of non-compliance (and why compliance-by-design works)

    The real cost of non-compliance (and why compliance-by-design works)

    Investigation volumes are at record highs. Lenders are suspending accreditations fast, and the fraud behind it is getting harder to spot.

    In this episode of Broker Bulletin, LMG Chief Risk Officer Luke Jarmaine sits down with Mel Cooney, LMG's Manager of Broker Compliance Consulting, to break down what's really driving the current wave of investigations and how brokers can protect themselves without adding hours to their week.

    In this episode, you'll hear:

    • Why "the lender didn't ask for it" won't protect your accreditation

    • How AI-driven fraud is slipping past brokers, and how lenders are catching it

    • Why compliance by design means MyCRM does the heavy lifting for you

     Like this episode?

    Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].

    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Want to know more about LMG?

    Show notes timestamps:

    00:27 Introducing Luke Jarmaine and Mel Cooney
    03:01 The current regulatory environment and why investigation volumes are at record highs
    04:24 Busting the biggest compliance myths brokers still believe
    06:06 The credit guide gap catching brokers out
    09:09 How AI-driven digital fraud is fooling even experienced brokers
    12:55 Why referral arrangements need the same due diligence as everything else
    16:38 Compliance by design: how MyCRM builds obligations into the natural loan journey
    19:40 What's next for MyCRM, including My Documents

    See omnystudio.com/listener for privacy information.

    23 min
  • The AI mistakes that can put your accreditation at risk — and the safeguards every broker needs

    Your cyber insurance won't save you from a phishing link. Neither will an ISO 27001 certificate. So what will?

    In this episode of Broker Bulletin, Mel Cooney sits down with LMG's Group Chief Risk Officer Luke Jarmaine to unpack the real risks brokers are facing as AI adoption accelerates across the network, and what to actually do about it.

    In this episode, you'll hear:

    • How not to lose an  accreditation over an AI note-taking tool

    • The truth about what cyber insurance does and doesn't cover

    • The phishing scam that compromised broker emails nationally

     Like this episode?
    Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].

    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Want to know more about LMG?

    Show notes:
    00:49 – The current appetite for AI across the broker network
    01:13 – The core risks: data protection and human-led credit advice
    02:42 – The AI note-taking mistake that cost a broker their accreditation
    04:34 – Why cyber insurance isn't the safety net you think it is
    05:32 – The phishing scam that compromised broker emails nationally
    06:56 – A practical checklist for choosing and using AI tools safely
    08:08 – What "frontier AI" means and why it's changing the threat landscape
    12:49 – Luke's top 3 things brokers should do today to stay protected

    See omnystudio.com/listener for privacy information.

    16 min
  • Nine systems down to one: how these brokers built smarter, not harder (Kayla Smith & Kristina Siegert)

    The two-minute phone call that could save your business: inside My Lending Co's compliance-first growth story

    Nine systems to complete one deal. A security scare sorted from the school pick-up line. And a broker note lenders keep thanking them for.

    In this episode of Broker Bulletin, LMG's Luke Jarmaine and Mel Cooney sit down with Kayla Smith and Kristina Siegert, who built My Lending Co from scratch 18 months ago in Brisbane, to talk compliance, systems, AI and the real cost of getting security wrong.

    In this episode, you'll hear:

    • Why compliance and systems beat every other factor when choosing an aggregator

    • How a two-minute security check gave two business owners genuine peace of mind

    • Why lenders keep thanking Kayla and Kristina for their broker notes

     Like this episode?
    Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].

    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Want to know more about LMG?

    Show notes:
    00:49 – Kayla and Kristina introduce My Lending Co and how it started
    02:04 – Mel's school-based traineeship story and how it led to Kayla's career
    07:15 – What Kayla and Kristina actually looked for in an aggregator
    08:59 – Discovering MyCRM after juggling nine different systems
    16:34 – The security scare sorted in two minutes flat
    20:16 – How compliance has shaped their client experience
    23:07 – Using AI to save time on broker notes and QA checks
    27:34 – Their future goals: more efficiency, not necessarily more scale

    See omnystudio.com/listener for privacy information.

    31 min
  • How to grow your brokerage without burning out

    How do you grow a brokerage without becoming the bottleneck? Growing isn’t usually the hard part. 

    Letting go is. 

    This week on Broker Bulletin, Mel Griffin sits down with Liz Zaki, Managing Director of OneSite Finance, to unpack the systems, habits and mindset shifts that helped her build a successful brokerage over 23 years. Without losing the personal service her clients know her for. 

    In this episode, you’ll hear:

     The simple four-stage workflow that helped Liz scale her team

     How to know when it's time to delegate

     Why saying no can build a stronger business

     The support network every broker should have before tackling difficult deals

    Like this episode?
    Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].
    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Show notes:
    00:27 Mel welcomes Liz Zaki, Managing Director of OneSite Finance
    01:01 23 years in business, and the team Liz has built along the way
    02:06 The staged system that let Liz hand off work and grow her team
    05:03 How Liz decides when to say no to a new client
    08:49 Building a business around family, not the other way round
    11:22 Handling the emotional load clients bring to their broker
    13:12 Why BDMs and fellow brokers are Liz's village when a deal gets tough
    20:14 The 4:30am habit that keeps Liz's inbox under control

    See omnystudio.com/listener for privacy information.

    26 min
  • Why smart investors are about to pivot to commercial

    Rate cuts, sticky inflation, and a federal budget that just rewrote the rules on negative gearing, CGT and SMSF lending.

    In this episode of Broker Bulletin, Clare George from LMG Commercial catches up with Vanessa Rader, Head of Research at Ray White. Together, they unpack why that gap is about to send serious investor capital pivoting into commercial, and where the opportunities are already emerging.

    In this episode, you'll hear:

    • Why new negative gearing policy is pushing investors toward commercial

    • How the SMSF residential borrowing ban could release commercial demand

    • Why industrial remains the standout pick amid a national land shortage

     Like this episode?
    Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].
    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Show notes:
    01:21 How sentiment has shifted since November, rate hikes and sticky inflation
    03:14 Why a housing-focused budget is actually a catalyst for commercial
    04:23 Negative gearing quarantine and why strata industrial looks attractive
    06:23 The real risk profile of commercial: vacancies, incentives and property management
    08:46 CGT changes explained: indexation replacing the 50% discount from 1 July 2027
    10:07 The SMSF residential borrowing ban and what it means for commercial demand
    13:12 Vanessa's number-one piece of advice for brokers guiding clients into commercial
    14:14 Will a wave of investors pivoting to commercial push prices up?

    See omnystudio.com/listener for privacy information.

    17 min
  • The good, the bad and the ugly of the biggest tax shake-up in a decade

    The federal budget breakdown to find opportunities for brokers following fundamental changes to capital gains tax (CGT), negative gearing and the scrapping of residential SMSF lending. 

    Loan Market Business Owner Blake Chandler and Thinktank's Head of Partnerships and Distribution, Joel Harrison, cut through the noise on this week's episode of Broker Bulletin.

    What you’ll take away: 

    1. Why residential SMSF is being scrapped, and what to do before the cutoff
    2. Is negative gearing dead? not even close. The truth behind the headlines.
    3. Exclusively for brokers. The Thinktank story: 20 years, $10 billion under management, and why they're broker only

    Like this episode?

    Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].

    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Show notes:
    00:35 Joel introduces Thinktank and its 20-year history in commercial lending
    02:16 Why brokers use Thinktank, and what sets non-bank lending apart
    05:22 Residential SMSF lending scrapped, the 10 August cutoff explained
    07:34 Why commercial SMSF is the next opportunity for resi SMSF clients
    09:11 Is negative gearing dead? Debunking the myth
    12:39 How capital gains tax changes are reshaping ownership structures
    16:58 Why Thinktank pioneered the 30-year set-and-forget commercial loan
    26:17 Commercial lending's growth trajectory, from 30% to 60% of volume’ 

    35:22 Reach out to your LMG white label BDMs for Thinktank support

    See omnystudio.com/listener for privacy information.

    37 min
  • Why going niche was Caroline’s boldest (and best) business move

    Caroline Mundey was told that narrowing her focus was a risky move. She did it anyway, and it paid off. 

    Having lived through the instability of renting as a single parent, Caroline knows firsthand what it means to feel financially vulnerable. That experience gave her a clear direction on who she wants to help and Tevey Loans was born. 

    In the latest Broker Bulletin, LMG’s Erin Manhood sits down with the business owner to unpack how she turned her experience into a sharply defined niche and the unexpected benefits that came with it. 

    You’ll hear:

    • Why outsourcing loan processing let Caroline stay at the coalface of her business 

    • How building out a niche grew her pipeline instead of shrinking it 

    • Why the community model behind her referral network has been so successful

    Like this episode?

    Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].

    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Show notes: 

    3:27 – The personal experience that first shaped Caroline's niche

    04:43 – Choosing face-to-face meetings over remote broking for regional clients

    05:27 – The risk of narrowing her niche, and why the wider market came anyway

    06:41 – The social media fear, and the "done is better than perfect" mindset shift

    09:38 – How networking discomfort became one of her biggest business assets

    13:31 – The client story: hidden mortgage hardship and a husband's secret job loss

    21:12 – Inside "Fresh Start," Caroline's 14-professional community event

    22:39 – What's next for Tevey Loans, including an umbrella brand and a podcast

    See omnystudio.com/listener for privacy information.

    26 min
  • Are 20% deposits dead? Or is high LVR lending really too risky?

    High LVR: super high cost, complicated, high risk, only for first home buyers. Sound familiar?

    In this episode of Broker Bulletin, Kath Persoglia sits down with Mario Emmanuel, Co-Founder of Skip by LMG, to debate the realities of high LVR lending and the current sentiment in the market around these products.

    Busting the myths around 98% LVR lending, Mario shares some real client stories, from a finance professional earning close to $1 million who chose a 98% LVR loan over selling her investments, to a family who went from a $1.1 million budget to $1.3 million without finding extra cash, to a newly single mum who used Skip to rebuild her life after divorce.

    What you'll take away:

     How Skip keeps things simple: single rate, single tenor, fast turnarounds
     Why high LVR doesn't have to mean weaker serviceability
     Why a cash buffer can be the smarter, safer option
     Why Skip is helping far more clients than just first home buyers

     Like this episode?

    Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].

    You can also connect with us on Instagram @lmg.broker and on LinkedIn.

    Show notes:
    00:00 Welcome and introducing Mario Emmanuel, Co-Founder of Skip by LMG
    06:17 The story behind the rebrand from Sucasa to Skip
    07:48 Myth 1: high LVR loans mean weaker serviceability
    13:42 Myth 2: high LVR is automatically high risk
    17:07 Myth 3: a 98% LVR loan is too complicated to write
    22:13 Myth 4: low deposit lending is only for first home buyers
    23:39 Real client stories: investors, upgraders and divorce recovery
    32:50 Key takeaways for brokers and how to get started with Skip

    See omnystudio.com/listener for privacy information.

    30 min
  • Why I tell my brokers to beat me (and why I’ll never let them)

    Jason Wylie has always been a high performer. But writing big numbers was never the actual goal.

    In this episode of Broker Bulletin, the Director and Principal Broker at Loan Market Capital sits down with Alberto Gorgioski and gets candid about what building a business really looks like from the inside: the hires that changed everything, the leadership lessons that took years to land, and why culture will always beat volume when it comes to the long game.

    His real goal? Building a company so well known, so trusted, and so good to work for that people come knocking on his door.

    In this episode, you’ll hear:

    • Why a toxic high-performer is still a no, even if they write $100 million a year
    • The social media strategy turning cold calls into warm ones
    • The one hire every growing brokerage needs before they think they’re ready

    Like this episode?

    Leave a review. Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.

    Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].

    You can also connect with us on Instagram @lmg.broker and on LinkedIn at LMG.

    Show notes:

    • 01:12  The honest reality of hiring new-to-industry brokers: 12 months, cash flow hit, and what Jason is doing differently now
    • 04:08  The hardest leadership lesson: not everyone is like you, and why that’s actually the point
    • 05:00  The social media warm-call strategy: get referral partners following you before you pick up the phone
    • 10:34  How Jason protects culture at interview stage, and why a toxic $100M writer still doesn’t get the job
    • 15:23  The Head of Growth hire: why Jason is doubling down instead of pulling back
    • 22:43  The one hire every growing brokerage needs, no matter what stage they’re at
    • 28:39  What’s next for Loan Market Capital: book purchases, new brokers, commercial expansion

    See omnystudio.com/listener for privacy information.

    33 min

About Broker Bulletin

From the publisher's feed

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move.