BRX Pro Tips

BRX Pro Tip: 3 Things to do to Better Understand Your Customers Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, what can we do to help us better understand our customers? Lee Kantor: [00:00:11] Here's three things you can do to better understand your […] The post BRX Pro Tip: 3 Things to do to Better Understand Your Customers appeared first on Business RadioX ®.

BRX Pro Tip: How to Deliver Exceptional Service Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, today's topic, how to deliver exceptional service. Lee Kantor: [00:00:10] Yeah. We've been harping on customer service and service in general for a while now, and […] The post BRX Pro Tip: How to Deliver Exceptional Service appeared first on Business RadioX ®.

BRX Pro Tip: 3 Ways to Invest in Customer Success Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, I mentioned to you not too long ago, my daughter works for a firm in Chattanooga. They do text communications for businesses. They have people specifically […] The post BRX Pro Tip: 3 Ways to Invest in Customer Success appeared first on Business RadioX ®.

BRX Pro Tip: Read the News or Be the News Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, I remember not too very long ago you suggesting to a prospective client something along the lines of reading the news or being the news. Can […] The post BRX Pro Tip: Read the News or Be the News appeared first on Business RadioX ®.

BRX Pro Tip: 3 Seth Godin Tips Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, I know what a disciple you are of Seth Godin. What are some things that maybe we ought to be drawing from his wisdom? Lee Kantor: [00:00:15] […] The post BRX Pro Tip: 3 Seth Godin Tips appeared first on Business RadioX ®.

BRX Pro Tip: Taking Your Customer Service Experience Up a Notch Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let's talk a little bit about improving customer service. Lee Kantor: [00:00:10] Yeah. I think that this is a neglected area that a […] The post BRX Pro Tip: Taking Your Customer Service Experience Up a Notch appeared first on Business RadioX ®.

BRX Pro Tip: Community Building Tip Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, today's topic, community building. Lee Kantor: [00:00:08] Yeah. I think in today's world, everybody should be in the community building business. And when you're building a community, it is important […] The post BRX Pro Tip: Community Building Tip appeared first on Business RadioX ®.

BRX Pro Tip: Free Books Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, here's a topic close to my heart I want to learn more about, and that is free books. Lee Kantor: [00:00:11] Yeah. You know how important reading is to […] The post BRX Pro Tip: Free Books appeared first on Business RadioX ®.

BRX Pro Tip: Opinions Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, what's your opinion on opinions? Lee Kantor: [00:00:09] Well, in today's world, especially on social media, you're seeing that so many of us have opinions that they can't wait to […] The post BRX Pro Tip: Opinions appeared first on Business RadioX ®.

BRX Pro Tip: People Management Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, what have you learned recently about managing people? Lee Kantor: [00:00:09] Well, I just read this book, Unreasonable Hospitality by Will Guidara, and I have to say, it's my […] The post BRX Pro Tip: People Management appeared first on Business RadioX ®.