Build to Scale

Your practice can't grow if you're doing everything yourself.

One of the biggest challenges for chiropractic practice owners isn't always getting more patients. It's building a team they can trust to keep the business moving forward.

But hiring isn't just about filling an open position. It's about finding the right person, understanding their strengths, and putting them in a role where they can perform at their best.

In this episode of the Build to Scale Podcast, Dr. Allen Miner and Dr. Mark Mouw discuss how to build high-performing teams, when to hire a Virtual Chiropractic Assistant (VCA), and why understanding your team's strengths can transform the way your practice operates.

They also explore how business owners can use specialized talent, including experienced offshore professionals, to delegate administrative work, improve efficiency, and free up time for the work that matters most.

In this episode, you'll learn:

✅ Why the right person in the right role can transform your business

One of the biggest takeaways:

Stop building a team around who is available. Start building a team around what your business actually needs.

When people work in roles that match their strengths, they become more productive, more engaged, and better equipped to contribute to the business.

As a practice owner, your job isn't to do everything. It's to build a team that allows everyone—including you—to focus on what they do best.

Because when you have the right people in the right positions, your business can move further and faster.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

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AI is changing the chiropractic profession. But in the middle of all this technological advancement, are we losing sight of what chiropractic is really about?

After attending several chiropractic events, Dr. Alan Miner and Dr. Mark Mouw share their observations about the current state of the profession, including the growing confusion around AI, rising operating costs, and the declining emphasis on chiropractic philosophy.

With EHR companies, coaching programs, and technology providers introducing different AI solutions, practice owners are trying to figure out how to use these tools to improve efficiency, reduce expenses, and grow their clinics.

But there's another concern that deserves just as much attention:

The heart and philosophy of chiropractic seem to be getting lost.

In this episode of the Build to Scale Podcast, they discuss:

✅ How artificial intelligence is changing chiropractic practices

Technology, research, and business systems are important. They help practices become more efficient and competitive. But they should support the purpose behind chiropractic—not replace it.

One of the biggest questions raised in this conversation is:

How do we make the principles of chiropractic relevant and exciting for the next generation without losing what makes the profession unique?

Because the future of chiropractic isn't just about adopting better technology or building more profitable practices. It's also about reconnecting with the philosophy, purpose, and passion that brought so many of us into this profession.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

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AI is changing chiropractic practice—but are we losing sight of the philosophy that makes chiropractic unique?

After attending several chiropractic events, Dr. Allen Miner and Dr. Mark Mouw discuss the biggest challenges facing the chiropractic profession today, from the growing confusion around artificial intelligence (AI) to rising practice expenses and the need to reconnect with chiropractic philosophy.

With EHR companies, coaching programs, and technology providers introducing new AI tools, chiropractors are trying to figure out which solutions will actually improve their practices. But amid all the conversations about automation, efficiency, data, and business growth, an important question remains:

Are we focusing so much on the business of chiropractic that we're forgetting its purpose?

In this episode of the Build to Scale Podcast, we discuss:

✅ How AI is changing chiropractic practices and creating confusion for clinic owners

AI can help chiropractors improve efficiency, streamline operations, and build more scalable practices. But technology alone cannot replace the purpose and passion behind the profession.

The challenge is learning how to embrace modern tools while keeping the principles of chiropractic at the center of what we do.

Because building a successful chiropractic practice isn't just about better systems and stronger numbers. It's also about remembering why we do this work in the first place.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

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Hiring the right associate is only the beginning.

What happens after they say yes can determine whether they stay for 6 months—or the next 10 years.

In this episode of the Build to Scale Podcast, Dr. Alan Miner and Dr. Mark Mouw break down the often-overlooked process of onboarding an associate doctor and why the first 60 days matter so much.

A great onboarding process should make expectations clear, give the associate the tools to succeed, and take the knowledge that lives in the owner's head and turn it into a repeatable system.

In this episode, they discuss:

✅ Setting clear expectations and agreements from day one

One of the biggest takeaways:

Don't just hire an associate and expect them to figure it out.

Show them what success looks like.

Because great onboarding isn't just about teaching someone their job.

It's about building a relationship that can last for years.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

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Hiring an associate isn't just about finding a chiropractor with a good resume.

It's about finding the right person for the role you're actually trying to fill.

In this episode of the Build to Scale Podcast, Dr. Alan Miner and Dr. Mark Mouw break down what they've learned from personally hiring dozens of associate doctors and helping thousands of chiropractic practices through Chiro Matchmakers.

The chiropractic associate market has changed.

Today's owners are often looking for experienced A-player doctors—and that means understanding what the market actually demands, from compensation to clinical experience to the type of person you're bringing into your practice.

But here's where many owners get it wrong:

They try to hire a "mini-me."

Someone entrepreneurial.

But that person may not want to stay.

Instead, the better fit may be a caregiver—a chiropractor who wants to focus on taking care of patients, work in a stable environment, and become a long-term part of the team.

In this episode, we discuss:

✅ How to determine why you're actually hiring an associate

One of the biggest takeaways:

Don't hire an associate and then figure out what you want them to do.

Define the role first.

Know what success looks like.

Understand the type of chiropractor you're looking for.

Then find someone whose goals, behavior, experience, and values actually fit that role.

Because the goal isn't just to fill a position.

It's to find someone who can become a long-term, valuable part of your practice.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

Instagram |  Facebook |  LinkedIn

50 episodes of Build to Scale!

For our 50th episode, Dr. Allen Miner and Dr. Mark Mouw are diving into one of the biggest mistakes clinic owners make when hiring an associate:

Expecting every associate to want the same thing.

Not every chiropractor wants to build a business.

Not every chiropractor wants to become an owner.

And not every chiropractor is wired to be an entrepreneur.

In this episode, Dr. Allen and Dr. Mark break down the different types of chiropractors they see in the marketplace—and why understanding who you're actually hiring can completely change how you structure the role.

They discuss the difference between:

🔹 Caregivers who are primarily focused on taking care of patients

The mistake is treating all three the same.

In this episode, they discuss:

✅ Why most chiropractors aren't naturally wired to be entrepreneurs

One of the biggest takeaways:

Stop looking for one associate to do everything.

The best associate for your practice isn't necessarily the person who wants to become just like you.

It's the person whose goals, strengths, and expectations actually fit the role you're hiring them for.

If you're thinking about hiring an associate, you need to understand what they're looking for before you bring them onto your team.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

Instagram |  Facebook |  LinkedIn

Most chiropractors think they're saving money by paying their CA less.

They’re not.

They’re often just paying for turnover instead.

In this episode of the Build to Scale Podcast, Dr. Allen Miner and Dr. Mark Mouw break down what a good Chiropractic Assistant actually costs—and why underpaying your team can become one of the most expensive decisions you make as a clinic owner.

The CA market has changed.

The days of finding experienced, high-performing CAs for 8–15/hour are gone. Today, quality CAs are often commanding 23–26/hour, while someone around $20/hour may still require significant training and development.

And here's the part many clinic owners miss:

The cheapest employee isn't always the least expensive.

If you hire someone who can't perform, constantly retrain new people, lose productivity, and repeat the hiring process every few months, that "cheap" hire can cost your practice far more than an A-player ever would.

In this episode, we discuss:

✅ What good CAs actually cost in today's market

One of the biggest takeaways:

Stop treating your CA like a low-cost employee.

Your team directly impacts your patient experience, your operations, your capacity, and ultimately your revenue.

Paying more for the right person, developing them, and keeping them long-term can be far cheaper than constantly replacing people who weren't the right fit in the first place.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

Instagram |  Facebook |  LinkedIn

Finding great people is only half the battle.

Keeping them—and making sure your patients stay committed—is where many practices fall apart.

In this episode of the Build to Scale Podcast, Dr. Alan Miner and Dr. Mark Mouw break down one of the most overlooked parts of building a successful chiropractic practice:

The transition.

From hiring a new associate or CA to onboarding a brand-new patient, what happens after the decision is made can determine whether that person succeeds, sticks around, and becomes part of your culture.

And most clinic owners don't have a real system for it.

They talk about:

⚠️ Why great employees leave when onboarding is poorly structured

One of the biggest takeaways:

Your business isn't just the systems you build. It's the transitions between those systems.

You can have great marketing.

You can hire talented people.

You can sell a high-value care plan.

But if you don't have a clear process for what happens next, you're leaving a massive gap in your business.

Great teams don't just need great people.

They need to know what success looks like, what happens next, and how they're supposed to get there.

And the same is true for your patients.

The better you onboard people, the more confident, connected, and equipped they become.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

Instagram |  Facebook |  LinkedIn

AI was supposed to replace everyone.

So why are practices still hiring more people?

And more importantly…

Why are the best practices using AI to make great people even more valuable?

In this episode of the Build to Scale Podcast, Dr. Alan Miner and Dr. Mark Mouw unpack what they've actually seen happen with AI over the past 18–24 months—and why the reality looks very different from the predictions.

When AI first exploded, the message was simple:

⚠️ AI is coming for your jobs.

But in chiropractic?

The biggest shift hasn't been replacing people.

It's been making people more efficient.

And that's an important distinction.

After building multiple businesses and working with hundreds of chiropractic practices, Alan and Mark have seen something interesting:

The practices getting the most out of technology aren't eliminating their teams.

They're building better teams.

In this episode, we explore:

✅ Why AI hasn't delivered the massive practice growth many predicted

Here's the bigger idea:

AI isn't the competitive advantage.

The competitive advantage is knowing how to combine great people + great systems + great technology.

A virtual CA can handle the back-end work.

AI can make them faster.

But someone still needs to build the relationship, solve problems, make decisions, and create the human connection patients remember.

And in chiropractic, that human connection isn't a weakness.

It's the advantage.

The practices of the future won't necessarily have the biggest teams.

They'll have the best people, using the best technology, with everyone focused on the highest-value work.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

Instagram |  Facebook |  LinkedIn

Your environment doesn't just change your mindset.

It can change your family's future.

In this episode of the Build to Scale Podcast, Dr. Allen Miner and Dr. Mark Mouw reflect on their recent family trip to Italy and the deeper lessons they've learned from more than a decade of surrounding themselves with high-achieving chiropractors and their families.

What started as a conversation about vacations quickly became something much bigger:

Who are you surrounding yourself—and your kids—with?

Because the people around you influence the conversations you have, the standards you set, and ultimately what you believe is possible.

For Alan and Mark, one of the biggest unexpected benefits of being part of UAC wasn't just business growth.

It was watching their kids grow up around families who value:

⚠️ Purpose

They talk about how their children have grown up together, traveled together, and been exposed to conversations about business, investing, college, careers, and life that they might not otherwise experience.

And there's another lesson they unpack:

Travel isn't just an expense. It's an investment in experiences, relationships, and perspective.

Changing your environment can change the way you think.

And sometimes, getting out of your normal routine is exactly what you need to see your life differently.

In this episode, we discuss:

✅ Why your environment has such a powerful effect on your mindset

One of the biggest takeaways:

Your kids are learning from the environment you create around them.

You don't have to give them everything.

But you can give them access to people, experiences, conversations, and environments that expand what they believe is possible.

Because sometimes the greatest return on an investment isn't financial.

It's who your family becomes because of it.

Hiring: 

Build your dream team to help more people and make more money. 

Click below to schedule a complimentary Discovery Call for: 

Get Hired: 

Want a better job? Submit Your Resume (no cost, no obligation)

Check out our Job Board with over 100 open positions paying $85K+ 

Let’s Connect on Social (we’ll follow you back!) 

Instagram |  Facebook |  LinkedIn