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I was in a mastermind call last week when someone shared their goal to grow their community by a significant number of new members within one month. That opened up a deeper discussion: what happens to culture when you bring in a big wave of new members at once?
If you’ve ever wrestled with whether to go all-in on open-cart campaigns or lean into evergreen trickle-in growth… this episode will help you think more clearly about how those choices shape the member experience.
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Need help with your evergreen marketing funnel? I highly recommend Cheyenne Buttrey (aka CopyGirl)
This episode started as a voice note for my friend Cheyenne, who asked a great question: How do I make sure my program doesn’t just become a fan club for me?
If your community is built entirely around you, your time, and your personal brand, you’re going to hit a growth ceiling... and burn out in the process. In this episode, I break down why you shouldn’t build a “fan club” and how to design a community that thrives without you being in the center of every interaction.
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Whether you’re running a service membership, program, or transformational community product, this episode will help you start thinking about growth beyond you – while keeping members happy and engaged.
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If you’ve built your community around your own presence, what happens when you want to step out of the hot seat? In this episode, I share lessons from my time at Bossbabe and from client work on how to successfully transition leadership to coaches, facilitators, and other community members ... without sacrificing member satisfaction.
We’ll cover:
If scaling your community is the goal, letting go of the reins is a must. Here’s how to do it without losing the magic.
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In this episode, I’m answering a question from a longtime newsletter reader who asked, “Should I move my community to Facebook? It feels dead where it is now.”
She’s not alone in wondering this so I recorded this voice note for Tina, and for anyone trying to breathe life into a quiet group.
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If you’re running a smaller community and wondering how to create more meaningful connection, this one’s for you.
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Interested in Circle App? Try it here!
What’s working right now to grow a membership? And how do you avoid growing in the wrong direction?
In this episode, I share one of the biggest lessons I learned while leading community and product at Bossbabe — the mistake that led to our best growth month ever and a wave of churn the very next.
This is a story about good growth vs. bad growth, why urgency-based campaigns work only when they’re aligned with your membership’s transformation, and what to do instead if you want both new and long-term members to thrive.
Whether you’re gearing up for your next community campaign or building your marketing strategy from scratch, you’ll walk away with clear guidance for sustainable growth.
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Thinking about starting a community? Or wondering why yours isn’t working the way you hoped? In this episode, I break down the top five reasons I see communities fail, based on real conversations with founders and the patterns I’ve seen across dozens of clients. From pricing mistakes to missing transformation, these are the lessons I wish every creator and coach knew before launching a membership.
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Community leaders deserve a vacation too. In this episode, I’m sharing real strategies for stepping back without sacrificing connection. From member-led calls to pivoting your programming, you’ll learn how to build a culture where the community supports each other, not just you. Whether you’re feeling overwhelmed, burnt out, or just ready to take a summer break, this one will help you lead your people while protecting your energy.
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At a retreat earlier this year, I got to meet Ayman Al-Abdullah, former CEO of AppSumo. He shared the growth strategy that took their business from $3M to $84M in six years. And it all started with a Persona. In this episode, I’m breaking down what that actually means, why your “best” customer isn’t always your biggest, and how to build products, programs, and communities in true partnership with the people you most want to serve.
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I haven’t talked much about AI publicly — until now. In this episode, I’m sharing the creative ways I’ve seen community builders use AI to improve member retention, automate high-touch experiences, and connect people in more meaningful ways. From custom renewal reports to member matchmaking and searchable private content libraries, I’m walking through real ideas you can borrow or build. If you feel overwhelmed... same here. But I’m finding a lot of potential here, and this episode is a peek at where things are headed.
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Steal This Simple Event Format to Spark Real Connection
Live from Boise, I’m recapping Day 2 of the Lab Offline retreat hosted by Jay Clouse — and specifically, one powerful mastermind structure you can replicate in your own programs or in-person events. We did a mix of solo reflection and small group hot seats, and it gave me surprising clarity on my next offer at Affinity. I’m also sharing why in-person connection is becoming essential for digital communities and how to start simple with meetups that drive retention.
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