For the last five years, Jame (Jim) Shell has been working intimately with the quality systems of major global corporations. He's been with famous Japanese auto makers, giant chemical plants, makers of paperboard, robotics, credit cards, equipment of various types and seen the manufacturer of dozens of things that we touch every day but practically never stop to think about.

Jim has also worked intimately with startup operations, family businesses, service businesses, and people all over the country wh