Building a Resilient Church Staff: Secrets to Sustaining a Strong Team Culture with Todd Rhoades & Matt Steen

Welcome to today’s special episode of the unSeminary podcast where we are replaying our recent webinar called “Resilient Church Staff: Secrets to Building and Sustaining a Strong Team Culture” with my friends Todd Rhoades and Matt Steen, the co-founders of Chemistry Staffing.

In this webinar, Todd and Matt discuss the importance of cultivating a healthy team culture prior to bringing on new hires, communicating values and expectations during the hiring process to protect church culture, and taking the time to find the right candidate to build and sustain a strong team culture.

In addition they share a FREE assessment that is opening today, April 24th! Visit churchstaffassessment.com and answer the questions there to help you understand the health and culture at your church.

* Protecting your culture. // Whenever we add staff members to our teams, it changes the culture. In order to protect our culture during that hiring process, Todd emphasizes the importance of clearly communicating your values and expectations right from the start. Don’t just have these ideas in your head, but put them down on paper and make sure that everyone on your team is in agreement about what your culture is.

* Be transparent. // Once you have a clear understanding of your values and culture, give candidates open-handed access to what your situation and culture are. Be transparent about where your church is excelling and where you are struggling and need improvement. Hiding key bits of your story when talking with potential hires never ends well. It often leads to disillusionment after they come on staff and employment that doesn’t last.

* The real cost. // We all want to find hires that are going to be long-term team members. We need to be realistic that finding the right candidate can take 12-18 months. While it’s tempting to quickly fill a need, it’s better to go without than hiring out of desperation. Matt explains that hiring the wrong person is costly not only because of the salary and other budget items spent, but also the time wasted, the significant loss of trust on your team, the sideways energy, and impact on your culture.

* Team health. // Before you hire any staff, take a look at your current team and make sure that they’re healthy. If your team is not healthy and you try to bring somebody else in, it won’t correct the problems. To cultivate a healthy culture, remember that kindness and treating others the way you want to be treated goes a long way. Pay attention to providing regular opportunities for your team to offer feedback, whether for concerns or ideas. Invest in staff development, encourage healthy work life balance, and deal with conflicts and concerns in a healthy way. Foster a culture of appreciation, and make sure your team members are recognized for their contributions.

* Potential vs experience. // When searching for candidates we are constantly confronted with the tension of hiring someone with potential versus hiring someone with proven capacity. But it’s important to consider more than just skills, abilities and experience. Don’t ignore key factors such as being a theological fit, aligning with your church’s culture and personality, and if the individual has chemistry with you and your team. While there may be times when a skilled person is necessary, take a chance on someone with potential and pour into them, making time for mentoring and development.

* Staff Health Assessment. // On April 24th Chemistry Staffing is rolling out a 2023 Church Staff Health Assessment for church staff teams to participate in.