In this episode, we discuss how  to respond when your personal or professional identity is threatened, wounding your ego or self-esteem.

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This is episode 1  of the series:  Building Your Credibility and Team Skills: Overcoming Common Obstacles that Teams Encounter 

Any worthwhile project will encounter obstacles along the way and these obstacles often create conflicts. Managing and/or resolving conflicts effectively includes a variety of skills and strategies that build on what you have learned to date. These include: 

• Listening and empathizing with another’s viewpoint 
• Bringing disagreements into the open and de-escalating the situation 
• Orchestrating win-win solutions by finding resolutions that each side can embrace
• Staying engaged with the process of managing your own performance in the midst of conflict while holding each other accountable to the rules of engagement 

Nurses may be able to complete an accredited CE activity featuring content from this podcast and earn CE hours provided from Elite Learning by Colibri Healthcare. For more information, click here

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Series:  Building Your Credibility and Team Skills: Overcoming Common Obstacles that Teams Encounter