In this episode, we discuss how to navigate and respond to conflicting and/or competing goals within the organization and team.

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This is episode 3  of the series:  Building Your Credibility and Team Skills: Overcoming Common Obstacles that Teams Encounter 

Any worthwhile project will encounter obstacles along the way and these obstacles often create conflicts. Managing and/or resolving conflicts effectively includes a variety of skills and strategies that build on what you have learned to date. These include: 

• Listening and empathizing with another’s viewpoint 
• Bringing disagreements into the open and de-escalating the situation 
• Orchestrating win-win solutions by finding resolutions that each side can embrace
• Staying engaged with the process of managing your own performance in the midst of conflict while holding each other accountable to the rules of engagement 

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Series:  Building Your Credibility and Team Skills: Overcoming Common Obstacles that Teams Encounter