Riley & Eric sit down with one of their development consultants, Tom Hash, and discuss "always being inspection ready" and how routines and standards help maintain that notion. They share a funny clip from Drew Talbert on TikTok and discuss the implications in the real world QSR industry.

As Tom Says, determination is key to building your routines and ultimately your business.

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

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📱: ‪(608) 728-8103‬

Today Eric and Riley talk with the PR Manager of the organization, Rich Wolter, and share lucky we are to support the communities we operate in. From fun events like Parades, Pumpkin Giveaway and Car shows to fundraisers like McTeacher Nights and more! We love our communities so much and enjoy serving every chance we get.

Have you been to one of our events before? Share your favorite!

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📱: ‪(608) 728-8103‬

Today Eric and Riley discuss a hospitality clip from TikTok and how they can inspire their teams to pay a little more attention to creating the experience behind visiting our restaurants. A little goes a long way and they are excited to see how their team puts this into action.

Have you had a crazy "Feel Good Moment"? Share it with us! Thanks for listening!

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📱: ‪(608) 728-8103‬

Today Eric & Riley talk with their Director of People Development, Nick Schneider! Nick shares with us his story and how he raises the bar consistently. As leaders we have to get comfortable being uncomfortable, Schneider says. Leadership is bigger than yourself, it's about others and helping raise them up. Great conversation about never settling. Thanks for joining us Nick!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Today Riley and Eric talk with one of our HR Coordinators who has a crucial part in our Customer Recovery process. Bre talks us through the 3 steps she uses when talking to guests. Listen, Connect and Resolve. The guest wants to come visit us so when mistakes happen, and they will, it's up to us to understand and connect with the guest and make it right.

Thanks Bre for joining us!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

One of Eric's favorite movies, "Office Space" shows the struggles that Peter goes through in his corporate job. He's faced with challenges from 8 different bosses and the lack of motivation from his company. Riley and Eric discuss the importance of a clear structure and fostering an environment where people feel they can share honestly. Great movie and great lesson from Peter and Bob (x2)!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Another guest today! Eric and Riley talk with our Director of Operations, Amy Scott! She shares a clip with us from "Remember the Titans" where Gerry and Julius talk about how attitude reflects leadership. We discuss the importance of encouraging our team as well as telling them we believe in them. Having the right attitude makes a huge difference when leading teams.

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

We are bringing you more guests! Today we have our Technology Manager, Adam Garcia with us to talk about his teams development and the program he's helping build. We talk about the importance of investing in your technology and people to keep the most robust systems online and ready for business.

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Sebastian's TikTok is full of great wisdom. So much so that Eric and Riley talk about his video on Growth Mindset and the notion that if you focus on growth, the rest will follow and we agree!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

This funny story found on TikTok talks about focusing on the wins rather than challenges. It's easy to talk negative but Eric and Riley challenge themselves to start seeing the wins and sharing them! It's not bragging, it's sharing ideas on how to be successful and maybe, just maybe someone else will benefit too!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬