Today Eric & Riley talk about a basketball legend, the GOAT him self, Kobe Bryant. In a TikTok clip he discussed a few EIQ things as well has helping his team be successful throughout his career. They then discuss these topics as it relates to the restaurant world and how to make people feel a part of the team all the while being successful!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Most people want to be a part of something bigger than themselves, a part of a solution or the bigger picture. Most of the time though we get lost in the day to day and have a hard time spotting those moments where we are making a difference. Natoutofoffice on TikTok shares a story about bricklayers and how engaged they are while working on a project.

Eric and Riley unpack Nat's story and relate it to our industry. It's possible to be the third bricklayer, we as leaders just need to help our team see it.

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

"How do you follow Will Smith in the snow?"

"You follow the fresh prints."

Today Eric and Riley have a good laugh at themselves and share how a good sense of humor can help you connect and lead your teams. With the likes of Simon Sinek on TikTok and his words of wisdom, the pair discuss how having fun, laughing and telling dad jokes can help boost your culture.

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

On this comedy run we stumbled across Dwayne Johnson and Kevin Hart's movie Central Intelligence and in this clip Kevin hart is asked if he's in or out. As it turn out it's harder to get your team's buy-in sometimes. Eric and Riley discuss the clip and emphasize the importance of building trust with your team. It's okay to be out but you have to be honest about it!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Have you ever read a text from your boss and thought, "What the heck!", well Eric and Riley dive into the world of miscommunication. It's hard to understand tone and intention in a text message or group chat. Key + Peele from Comedy Central shows an exaggerated example of miscommunication through texting.

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Today the duo discuss overwhelming your team with to many high priorities. Focus can get lost quickly if your team doesn't know what's actually important. Think "if everything is important, nothing is", as leaders we have to be clear and focused with our goals. The team needs that to perform with confidence. They understand that there will be many priorities in your restaurant and that those priorities shift but within the walls of your restaurant you set the tone, energy and focus.

Help your team out and lead with focus!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Today Eric and Riley talk about succession planning! In the fast food industry it's more important than ever because of our innate high turnover. They talk about ways to identify and develop people that you might want to invest in. It's important to follow through on your investment! Avoid the crisis promoting and develop your people into the leaders they can be.

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

We have a guest today! Hailey Benish is our organization's Employee Relations Coordinator, she works directly with our leadership team to help coach and develop them, as well as handles many general HR functions. Eric and Riley chat with her about the importance of accountability (+ the 4C's) to really understand how Clarity, Coaching, Consistency and Consequences really matter in our restaurants. All the while encouraging our team to create a culture of Fun & Accountability!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Short cuts sound great, but they usually are the longest road. Eric and Riley talk about their experiences with taking short cuts and caution against them. It might seem worth it but they are a gamble and it's better to take the time and do it right than risk mistakes or problems down the road. Don't be intentional in giving something less than it deserves!

Share your story about a short cut with us!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬

Today Eric and Riley dive into the different roles in our restaurants and what comes with it. Every role is important and is vital to a restaurants success. It's up to the leaders in the restaurant to help empower and develop them to be successful and beyond. They also don't take for granted the team members who perform the simplest of tasks because we will miss them if they leave!

Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you!

📧: [email protected]

📱: ‪(608) 728-8103‬