When people talk of Business Continuity or Disaster Recovery, many think of getting their key processes up and running or restoring their IT services, but what if what you do is a matter of life and death? East Bay Municipal Utility District provides water to approximately 1.3 million people in the Oakland and Berkeley, California area and is considered an essential service so it's BCM Program has to be strong, robust, current and able to meet the immediate needs of people during disasters. We speak with Julia Halsne and Nelsy Rodriguez from EBMUD and learn how the program evolved over the years and how it has become part of the corporate culture, including strong Board and Sr. Management support!! Every listener will learn some new tips and ideas to consider for their own programs from two guests who obviously have a strong passion for all things Business Continuity.