Welcome back to Business English Pod for today’s lesson on how to keep a conversation going while socializing at work.

Some people are natural talkers. They seem to be able to start conversations, and maintain conversations, so easily. You might think this is an ability people are born with. Either you have it or you don’t. Either you have a social personality, or you don’t. But conversation is actually a skill.

And if conversation is a skill, then you can develop it through practice. In our last lesson, we practiced starting a conversation with someone. Once you’ve got the conversation started, it sure is uncomfortable if you don’t know how to keep it going. So we need a different set of skills and language to maintain the flow of conversation.

One thing you might do in this situation is direct the conversation or change the topic. And to keep the other person engaged, you’ll want to show interest and comment on what they’re saying. That makes them feel good and want to keep the conversation going. Showing interest often means asking follow-up questions and showing empathy or personal care or attention.

In this lesson, we’re going to go back to the first dialog we heard in the previous lesson, which featured Penny and George. Penny and George work for an international company called Multi-Fresh, which is hosting a conference for its employees. We’ll hear how Penny develops her conversation with George.

Listening Questions

1. What is the word or topic that Penny uses to change the topic of conversation?

Download: Podcast MP3>>>

Welcome back to Business English Pod for today’s lesson on how to start a conversation while socializing at work.

For many people, starting a conversation with someone can be a huge challenge. And it doesn’t get any easier when you’re doing this in another language! But it is one of the most important skills for building professional connections. A simple chat at a conference or event can lead to new opportunities, ideas, or contacts helpful for your career.

Learning to network confidently will help you feel more comfortable and prepared in professional and social situations. So what are some of the things you should think about? Well, you might start by introducing yourself, especially to someone you recognize but haven’t met in person before. You might also use questions to break the ice and start a conversation on a simple and safe topic.

Informal conversations can be tricky. For one thing, you need to know how to handle a situation where you forget someone’s name. You also need to be able to find ways to keep a conversation going and, when the situation calls for it, end it politely.

In this lesson, we’ll hear two dialogs that take place at an HR conference for an international company called Multi-Fresh. In the first dialog, we’ll hear Penny strike up a conversation with George. In the second dialog, Pat tries to strike up a conversation with George.

Listening Questions

1. What information does Penny give when she introduces herself to George?

Download: Podcast MP3>>>

Welcome back to Business English Pod for today’s lesson on how to manage the discussion during a meeting in English.

Bad meetings can waste time and leave everyone confused. But a well-run meeting can help create new ideas, solve problems, and move a project forward. Running a great meeting is about more than just following an agenda. It means guiding the conversation effectively.

If you’re running formal meetings as a manager or team leader, this skill is essential. But even if just you’re a team member who wants to make sure your team has good discussions, it’s good to understand what’s behind running a meeting. And you never know when it might be your job to facilitate.

Good meeting management often means keeping the discussion focused and inviting different viewpoints or opinions. It also means widening the discussion, moving to a new agenda item, and checking for agreement.

In this lesson, we’ll rejoin a meeting about budget cuts at an international shipping company. Martin, the General Manager, is facilitating the meeting. We’ll also hear Sandra, Sam, and David, three employees in the meeting.

Listening Questions

1. How does Martin respond to Sam’s comment about pizza?

Download: Podcast MP3>>>

Welcome back to Business English Pod for today’s lesson on how to start a meeting in English.

Many jobs require us to spend a lot of time in meetings. Sometimes we might think there are too many meetings. In part, we might feel this way because a lot of meetings aren’t run very well or facilitated effectively.

There’s a good chance that you will have to run meetings some day, if you don’t already. You have a chance to make sure those meetings are effective by running the meeting well. Fortunately, running a meeting involves skills that you can learn.

Today we’ll focus on starting a meeting, which begins with getting people’s attention and acknowledging them. Next, you might clearly state the purpose or goals of the meeting before reviewing the agenda with everyone. Then you may invite someone to begin speaking about the first item on the agenda.

In this lesson, we’ll hear the start of a meeting about budget cuts at an international shipping company. The meeting is being led by Martin, the General Manager. We’ll also hear Sandra, David, and Sam, employees who are attending the meeting.

Listening Questions

1. What does Martin apologize for as he is acknowledging the meeting attendees?

Download: Podcast MP3>>>

Welcome back to the Business English Skills 360 podcast as we look at how to build a collaborative workplace culture.

Even in the most competitive companies, collaboration is key to success. In our last lesson, we looked at the benefits of collaboration, like innovation and employee engagement. Now we’ll look at the systems and approaches to make it happen.

Collaboration starts with leadership. Leaders need to focus on “we,” not “I.” That means trusting their teams, being open about goals and challenges, and involving others in decisions. When teams feel trusted and included, they’re more likely to work together.

Communication is key too – and it changes when you give up control. It’s no longer just about giving clear instructions. It’s about listening, understanding different ideas, and building consensus. That takes more time and effort, which means teams need some flexibility in their schedules.

Collaboration also needs structure. Cross-functional teams, shared roles, and communities of practice all help break down silos. And digital tools like Slack or project management platforms make it easier to share work and ideas.

Of course, not every decision has to be made as a group. Some are simple or urgent. And when trust is low, it may be best to focus on rebuilding that first.

But if you want the real benefits of collaboration, you need to create the right environment: one built on trust, open communication, and the systems to support teamwork.

Download: Podcast MP3>>>

Welcome back to the Business English Skills 360 podcast as we look at how to build a culture of collaboration at work.

Collaboration is more than just working together or coordinating tasks. It means people share goals, ideas, decisions, and responsibility. True collaboration often involves people from different teams coming together to solve shared problems or create something new.

So why is collaboration so important? One key reason is innovation. When people with different backgrounds and skills come together, they bring fresh ideas. These creative clashes often lead to breakthroughs. Collaboration also helps spread knowledge across teams. If one team finds a better way to work, others can learn from it – if they’re connected.

Stronger connections also lead to greater resilience. When teams share skills and experiences, they can support each other when challenges come up. And beyond business results, collaboration boosts employee engagement. People feel more connected, valued, and motivated when they work toward shared goals.

But collaboration takes effort. It’s not instant or easy. It takes time, trust, and a willingness to share control. If you want others’ input, you have to be open to their ideas, not just your own.

Collaboration can bring big rewards, but it also comes with challenges. In part two, we’ll explore what teams and leaders can do to support collaboration through strong communication, trust, and the right systems.

Download: Podcast MP3>>>

Welcome back to Business English Pod for today’s lesson on English for purchasing. This lesson looks at language for evaluating proposals from vendors.

Business is all about buying and selling. And just as your company sells products to individual consumers or other companies, you also have to purchase goods and services to make it all happen. For ongoing purchasing relationships, this means evaluating different vendors to find the best match.

So, when you sit with your team to evaluate vendor proposals, what will you talk about? These discussions often involve comparing pricing, timelines, quality, and service. You might also talk about warranties, reliability, and risks. And just like any group process, the quality of the decision will come down not just to the facts in front of you, but your ability to communicate clearly about them.

In conversations about vendor proposals, there are several aspects you might consider. You might assess risk as well as vendor capacity. You might also evaluate the total cost and compare value, as opposed to the basic contract price. And finally, you might prioritize the different criteria you use to assess the vendors.

In today’s dialog, we’ll listen to a conversation between managers at a fitness equipment company called xFit. Hazel, Adam, and Nick are evaluating proposals to choose a manufacturer of a specific part for their line of treadmills. In previous lessons on purchasing, we heard xFit choose a company called VinMech to produce a part for a different exercise machine.

Listening Questions

1. What does Adam say about SteelWorks production capacity?

Download: Podcast MP3>>>

Welcome back to Business English Pod for today’s lesson on English for purchasing. This lesson looks at language for evaluating proposals from vendors.

Business is all about buying and selling. And just as your company sells products to individual consumers or other companies, you also have to purchase goods and services to make it all happen. For ongoing purchasing relationships, this means evaluating different vendors to find the best match.

So, when you sit with your team to evaluate vendor proposals, what will you talk about? These discussions often involve comparing pricing, timelines, quality, and service. You might also talk about warranties, reliability, and risks. And just like any group process, the quality of the decision will come down not just to the facts in front of you, but your ability to communicate clearly about them.

In conversations about vendor proposals, there are several aspects you might consider. You might assess risk as well as vendor capacity. You might also evaluate the total cost and compare value, as opposed to the basic contract price. And finally, you might prioritize the different criteria you use to assess the vendors.

In today’s dialog, we’ll listen to a conversation between managers at a fitness equipment company called xFit. Hazel, Adam, and Nick are evaluating proposals to choose a manufacturer of a specific part for their line of treadmills. In previous lessons on purchasing, we heard xFit choose a company called VinMech to produce a part for a different exercise machine.

Listening Questions

1. What does Adam say about SteelWorks production capacity?

Download: Podcast MP3>>>

Welcome back to Business English Pod for today’s lesson on the skills you need to succeed in a first-round job interview in English.

A job interview is a chance to highlight your achievements and talk about the amazing things you’ve done in your career. By talking about what you’ve achieved, you can show how your experience fits the position. And by showing how your strengths have helped you, you can convince the interviewer that you’re the right person to hire.

If only it were that easy, though! Interviewers aren’t going to ask you only about the good stuff. They’re going to ask about difficult things as well. That means they might ask you about problems in your current or past jobs. And they might also ask you that dreaded question: what are your weaknesses?

But don’t worry. You know these questions are coming, so you can get ready. Think of some difficult situations you’ve been in. Focus on the ones where you were able to solve a problem or deal with difficult people. And think about your weaknesses honestly, and how you’ve tried to improve on these things. In that way, you’ll be able to face the tough questions confidently.

In this lesson, we’ll rejoin William as he interviews for a position at a bank in Hong Kong. William is being interviewed by Mike, an HR manager at the bank. You will hear how William deals with difficult questions, and how he isn’t afraid to discuss problems and how he dealt with them.

Listening Questions

1. William talks about a problem with short-term loans. What does he say was the cause of this problem?

Download: Podcast MP3>>>

Welcome back to Business English Pod for today’s lesson on key skills for a first-round job interview in English.

If you find job interviews stressful, you’re certainly not alone. Many people struggle to feel confident and comfortable in interview situations. And there’s the added worry that the stress you feel will make it even more difficult to answer the questions well. But you can reduce this stress with effective preparation.

You know that you’ll be asked certain types of questions. So you can make notes about your responses, or make an outline of important ideas that you want to talk about. You can also develop skills to make sure you’re being clear and accurate in your responses.

So what should you prepare and what skills should you develop? Well, for starters, you should be ready to introduce yourself and your career path, and to summarize your current job responsibilities. In terms of skills, it’s good to practice clarifying the words you use, buying yourself time, and connecting your answers back to the question.

In this lesson, we’ll listen as William is interviewed for a position in business development at a bank in Hong Kong. He’s being interviewed by Mike, an HR manager at the company. This is a first-round interview, and you can hear William show how comfortable and skilled he is at responding to the questions.

Listening Questions

1. What information does William give about his education and work history?

Download: Podcast MP3>>>