When he was young, Jeff Chungath was torn between a career in medicine and one in engineering. So he compromised and became a biomedical engineer! With deep, combined clinical and technical expertise, Telligen, the company he leads, helps its clients improve the quality and value of the health care solutions they offer to their employees. Thanks to his training and his natural inclination to think like an engineer, Jeff has created a superb culture of continuous improvement at Teligen, ensuring that feedback loops exist at every level of their work. In turn, this enables them to be nimble and to tackle inefficiencies as soon as they arise.

In this Tugboat Institute® talk, Jeff shares what this looks like at Telligen, and how it has helped them stay ahead of the curve, innovate constantly, and foster an energetic and healthy culture of innovation. A 100% Employee Owned Company, their mission is to improve health outcomes for everyone, and through their careful and precise processes, they are able to make steady and remarkable progress toward this goal.

Listen and be inspired to re-evaluate your internal feedback loops; could they be even better, and drive even better results?