Business of Tech: Daily MSP News & IT Services Analysis

Insanity is doing the same thing over and over again and expecting different results.

This often misattributed quote is on my mind a lot of late. Not because I’m trying to figure out it’s origin – it’s not Einstein – but because I have been thinking about what to do differently to address security for SMB clients.

It’s not news that there’s breaches, or that there is a problem. I’ve been covering it so much I feel like listeners must be just tired of hearing about incident after incident. It’s not news that things are broken… so how do we change things?

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Two things to know today

Microsoft Build highlights, with a big focus on Teams

https://venturebeat.com/2021/05/25/microsoft-unveils-developer-focused-teams-outlook-and-search-updates/

https://mailchi.mp/protocol/source-code-microsoft-wants-the-world-to-run-on-teams?e=4c3f42bb43

https://www.zdnet.com/article/microsoft-makes-support-for-linux-gui-apps-on-windows-10-generally-available/

https://www.theverge.com/2021/5/25/22452623/microsoft-teams-new-collaborative-apps-store-platform-iaps-build-2021

https://www.theverge.com/2021/5/27/22456361/microsoft-outlook-shared-calendars-improvements-reliability

https://www.zdnet.com/article/microsoft-takes-another-stab-at-a-blockchain-powered-ledger-service/

AND

Lessons from Gen Z on remote collaboration

https://every.to/cybernaut/caught-in-the-study-web

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

Microsoft Build highlights, with a big focus on Teams   

https://venturebeat.com/2021/05/25/microsoft-unveils-developer-focused-teams-outlook-and-search-updates/

https://mailchi.mp/protocol/source-code-microsoft-wants-the-world-to-run-on-teams?e=4c3f42bb43

https://www.zdnet.com/article/microsoft-makes-support-for-linux-gui-apps-on-windows-10-generally-available/

https://www.theverge.com/2021/5/25/22452623/microsoft-teams-new-collaborative-apps-store-platform-iaps-build-2021

https://www.theverge.com/2021/5/27/22456361/microsoft-outlook-shared-calendars-improvements-reliability

https://www.zdnet.com/article/microsoft-takes-another-stab-at-a-blockchain-powered-ledger-service/

AND

Lessons from Gen Z on remote collaboration

https://every.to/cybernaut/caught-in-the-study-web

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

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Three things to know today

Lets look at the latest market data

https://www.channelpartnerinsight.com/news/4031892/pc-market-expected-double-digit-growth-2021-despite-semiconductor-shortages-idc

https://www.idc.com/getdoc.jsp?containerId=prUS47685521

https://siliconangle.com/2021/05/24/gartner-says-tech-mergers-acquisitions-hit-record-high-next-year/

https://barracudamsp.com/msp-resources/ebooks-whitepapers/evolving-landscape-of-msp-2021/

https://www.computerweekly.com/news/252501485/Security-ops-teams-struggle-to-switch-off-at-home

The FCC comes out with a bold statement

https://www.newsweek.com/ending-big-techs-free-ride-opinion-1593696

https://twitter.com/JRosenworcelFCC/status/1395383481908318219

AND

Federal Employees are going remote permanently

https://www.washingtonpost.com/politics/federal-employees-working-from-home/2021/05/23/73c34304-b8db-11eb-a6b1-81296da0339b_story.html

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

Lets look at the latest market data

https://www.channelpartnerinsight.com/news/4031892/pc-market-expected-double-digit-growth-2021-despite-semiconductor-shortages-idc

https://www.idc.com/getdoc.jsp?containerId=prUS47685521

https://siliconangle.com/2021/05/24/gartner-says-tech-mergers-acquisitions-hit-record-high-next-year/

https://barracudamsp.com/msp-resources/ebooks-whitepapers/evolving-landscape-of-msp-2021/

https://www.computerweekly.com/news/252501485/Security-ops-teams-struggle-to-switch-off-at-home

The FCC comes out with a bold statement

https://www.newsweek.com/ending-big-techs-free-ride-opinion-1593696

https://twitter.com/JRosenworcelFCC/status/1395383481908318219

AND

Federal Employees are going remote permanently

https://www.washingtonpost.com/politics/federal-employees-working-from-home/2021/05/23/73c34304-b8db-11eb-a6b1-81296da0339b_story.html

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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Two things to know today

Colonial Pipeline: the flaw known before, the new regulation, the lawsuit, and the trend

https://www.technologyreview.com/2021/05/24/1025195/colonial-pipeline-ransomware-bitdefender

https://www.washingtonpost.com/business/2021/05/25/colonial-hack-pipeline-dhs-cybersecurity/

https://www.businessinsurance.com/article/20210521/NEWS06/912342021/Putative-class-action-lawsuit-charges-Colonial-Pipeline-with-negligence-Ramon-Di

https://www.commercialintegrator.com/control_automation/cyberattacks-against-ot-control-systems-increasing/

PLUS

It’s not all dreary on the security front

https://www.bleepingcomputer.com/news/security/dearthy-star-pleads-guilty-to-selling-info-of-65k-health-care-employees/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

Colonial Pipeline: the flaw known before, the new regulation, the lawsuit, and the trend

https://www.technologyreview.com/2021/05/24/1025195/colonial-pipeline-ransomware-bitdefender

https://www.washingtonpost.com/business/2021/05/25/colonial-hack-pipeline-dhs-cybersecurity/

https://www.businessinsurance.com/article/20210521/NEWS06/912342021/Putative-class-action-lawsuit-charges-Colonial-Pipeline-with-negligence-Ramon-Di

https://www.commercialintegrator.com/control_automation/cyberattacks-against-ot-control-systems-increasing/

PLUS

It’s not all dreary on the security front

https://www.bleepingcomputer.com/news/security/dearthy-star-pleads-guilty-to-selling-info-of-65k-health-care-employees/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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Two things to know today

Broadband, disclosures, and the third anniversary of GDPR

https://www.theverge.com/2021/5/25/22452886/american-rescue-plan-broadband-telehealth-ron-wyden-fcc-treasury-janet-yellen

https://www.infosecurity-magazine.com/news/three-quarters-of-cisos-predict/

https://www.computerweekly.com/news/252501338/Threat-of-group-GDPR-legal-action-haunts-CISOs

https://www.itnews.com.au/news/govt-is-looking-at-mandatory-reporting-for-cybercrime-incidents-565010

AND

NIST’s supply chain recommendations

https://www.natlawreview.com/article/wake-solar-winds-compromise-cisa-and-nist-issue-guidance-preventing-defending-and

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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Twitter: https://twitter.com/mspradionews/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

Broadband, disclosures, and the third anniversary of GDPR

https://www.theverge.com/2021/5/25/22452886/american-rescue-plan-broadband-telehealth-ron-wyden-fcc-treasury-janet-yellen

https://www.infosecurity-magazine.com/news/three-quarters-of-cisos-predict/

https://www.computerweekly.com/news/252501338/Threat-of-group-GDPR-legal-action-haunts-CISOs

https://www.itnews.com.au/news/govt-is-looking-at-mandatory-reporting-for-cybercrime-incidents-565010

AND

NIST’s supply chain recommendations

https://www.natlawreview.com/article/wake-solar-winds-compromise-cisa-and-nist-issue-guidance-preventing-defending-and

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Two things to know today

Let’s review the financials of various security incidents

https://www.theverge.com/2021/5/20/22446388/cna-insurance-ransomware-attack-40-million-dollar-ransom

https://www.prnewswire.com/news-releases/cna-financial-announces-q4-2020-net-income-of-1-42-per-share-and-core-income-of-1-23-per-share-full-year-2020-net-income-of-2-53-per-share-and-core-income-of-2-70-per-share-301223696.html

https://www.cyberscoop.com/conti-ransomware-hospital-fbi-alert/

https://www.bleepingcomputer.com/news/security/amex-fined-90-000-for-sending-4-million-spam-emails-in-a-year/

https://www.computerweekly.com/microscope/news/252501284/Significant-growth-in-anti-phising-tools-as-channel-moves-to-protect-users

https://www.businesswire.com/news/home/20210126005200/en/American-Express-Reports-Fourth-Quarter-Revenue-of-9.4-Billion-and-Earnings-Per-Share-Of-1.76

https://beta.darkreading.com/risk/cyber-insurance-firms-start-tapping-out-as-ransomware-continues-to-rise?_mc=rss_x_drr_edt_aud_dr_x_x-rss-simple

https://www.axios.com/newsletters/axios-login-b2e29a7e-b591-4cd0-8f56-bd85199b148a.html?chunk=2&utm_term=emshare#story2

AND

CEO pay gets pushback

https://www.axios.com/newsletters/axios-closer-d0f92d9d-81b3-48a7-8977-e32ec71f235b.html?chunk=0&utm_term=emshare#story0

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.