Business of Tech: Daily MSP News & IT Services Analysis

Two things to know today

Let’s review the financials of various security incidents

https://www.theverge.com/2021/5/20/22446388/cna-insurance-ransomware-attack-40-million-dollar-ransom

https://www.prnewswire.com/news-releases/cna-financial-announces-q4-2020-net-income-of-1-42-per-share-and-core-income-of-1-23-per-share-full-year-2020-net-income-of-2-53-per-share-and-core-income-of-2-70-per-share-301223696.html

https://www.cyberscoop.com/conti-ransomware-hospital-fbi-alert/

https://www.bleepingcomputer.com/news/security/amex-fined-90-000-for-sending-4-million-spam-emails-in-a-year/

https://www.computerweekly.com/microscope/news/252501284/Significant-growth-in-anti-phising-tools-as-channel-moves-to-protect-users

https://www.businesswire.com/news/home/20210126005200/en/American-Express-Reports-Fourth-Quarter-Revenue-of-9.4-Billion-and-Earnings-Per-Share-Of-1.76

https://beta.darkreading.com/risk/cyber-insurance-firms-start-tapping-out-as-ransomware-continues-to-rise?_mc=rss_x_drr_edt_aud_dr_x_x-rss-simple

https://www.axios.com/newsletters/axios-login-b2e29a7e-b591-4cd0-8f56-bd85199b148a.html?chunk=2&utm_term=emshare#story2

AND

CEO pay gets pushback

https://www.axios.com/newsletters/axios-closer-d0f92d9d-81b3-48a7-8977-e32ec71f235b.html?chunk=0&utm_term=emshare#story0

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Two things to know today

The data on around diversity that shows the opportunity

https://fortune.com/2021/05/17/tech-companies-pledge-black-employees-george-floyd/

https://www.ciodive.com/news/diversity-equity-inclusion-IT-leadership-culture-technology/600071/

https://www.vox.com/recode/22443656/diversity-race-tech-pay-inequality?mc_cid=375df4561d&mc_eid=70cbbe1cdc

https://www.wired.com/story/online-dating-apps-are-a-disaster/?mc_cid=e5b3e96042&mc_eid=70cbbe1cdc

AND

Incentives drive security behavior

https://beta.darkreading.com/attacks-breaches/solarwinds-ceo-attack-began-much-earlier-than-previously-thought

https://support.solarwinds.com/orion-assistance-program

https://www.theverge.com/2021/5/19/22444353/mac-malware-not-acceptable-craig-federighi-apple-epic

https://www.theverge.com/2021/5/19/22443997/microsoft-internet-explorer-end-of-support-date?scrolla=5eb6d68b7fedc32c19ef33b4

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

The data on around diversity that shows the opportunity

https://fortune.com/2021/05/17/tech-companies-pledge-black-employees-george-floyd/

https://www.ciodive.com/news/diversity-equity-inclusion-IT-leadership-culture-technology/600071/

https://www.vox.com/recode/22443656/diversity-race-tech-pay-inequality?mc_cid=375df4561d&mc_eid=70cbbe1cdc

https://www.wired.com/story/online-dating-apps-are-a-disaster/?mc_cid=e5b3e96042&mc_eid=70cbbe1cdc

AND

Incentives drive security behavior

https://beta.darkreading.com/attacks-breaches/solarwinds-ceo-attack-began-much-earlier-than-previously-thought

https://support.solarwinds.com/orion-assistance-program

https://www.theverge.com/2021/5/19/22444353/mac-malware-not-acceptable-craig-federighi-apple-epic

https://www.theverge.com/2021/5/19/22443997/microsoft-internet-explorer-end-of-support-date?scrolla=5eb6d68b7fedc32c19ef33b4

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

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Follow us on:

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Three things to know today

It’s a great headline – is your job killing you?

https://www.statista.com/chart/24867/stroke-and-ischemic-heart-disease-deaths-caused-by-long-working-hours/

https://www.prnewswire.com/news-releases/covid-19-has-accelerated-workforce-agility-with-56-of-employers-looking-to-shift-more-roles-to-flexible-work-arrangements-301293379.html

https://www.businessinsider.com/pandemic-changing-personality-oracle-survey-2021-5

Emerging security standards based on the increased issues

https://www.streetinsider.com/Business+Wire/CYBER.ORG+Seeks+Public+Commentary+on+National+K-12+Cybersecurity+Learning+Standards/18437968.html

https://www.bleepingcomputer.com/news/security/fbi-says-cybercrime-complaints-more-than-doubled-in-14-months/

https://www.commercialintegrator.com/business_resources/operations/report-six-ransomware-gangs-bank-up-to-45-million-so-far-this-year/

https://www.computerweekly.com/news/252501064/Reports-of-stolen-Irish-health-service-data-being-leaked-online

https://www.bleepingcomputer.com/news/security/qlocker-ransomware-shuts-down-after-extorting-hundreds-of-qnap-users/

https://www.washingtonpost.com/business/2021/05/18/colonial-pipeline-computer/

https://www.washingtonpost.com/business/2021/05/19/colonial-pipeline-job-listing/

https://www.theverge.com/2021/5/19/22443933/colonial-pipeline-ransom-4-million-hack-gas-shortage

https://www.washingtonpost.com/business/2021/05/19/darkside-hack-colonial-cyber-command/

AND

Changing perspectives on privacy

https://www.theverge.com/2021/5/19/22442788/digital-health-data-covid-survey-skepticism-google-apple

https://www.theverge.com/2021/5/20/22444515/amy-klobuchar-data-privacy-protection-facebook-state-laws

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Sup

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

It’s a great headline – is your job killing you?

https://www.statista.com/chart/24867/stroke-and-ischemic-heart-disease-deaths-caused-by-long-working-hours/

https://www.prnewswire.com/news-releases/covid-19-has-accelerated-workforce-agility-with-56-of-employers-looking-to-shift-more-roles-to-flexible-work-arrangements-301293379.html

https://www.businessinsider.com/pandemic-changing-personality-oracle-survey-2021-5

Emerging security standards based on the increased issues

https://www.streetinsider.com/Business+Wire/CYBER.ORG+Seeks+Public+Commentary+on+National+K-12+Cybersecurity+Learning+Standards/18437968.html

https://www.bleepingcomputer.com/news/security/fbi-says-cybercrime-complaints-more-than-doubled-in-14-months/

https://www.commercialintegrator.com/business_resources/operations/report-six-ransomware-gangs-bank-up-to-45-million-so-far-this-year/

https://www.computerweekly.com/news/252501064/Reports-of-stolen-Irish-health-service-data-being-leaked-online

https://www.bleepingcomputer.com/news/security/qlocker-ransomware-shuts-down-after-extorting-hundreds-of-qnap-users/

https://www.washingtonpost.com/business/2021/05/18/colonial-pipeline-computer/

https://www.washingtonpost.com/business/2021/05/19/colonial-pipeline-job-listing/

https://www.theverge.com/2021/5/19/22443933/colonial-pipeline-ransom-4-million-hack-gas-shortage

https://www.washingtonpost.com/business/2021/05/19/darkside-hack-colonial-cyber-command/

AND

Changing perspectives on privacy

https://www.theverge.com/2021/5/19/22442788/digital-health-data-covid-survey-skepticism-google-apple

https://www.theverge.com/2021/5/20/22444515/amy-klobuchar-data-privacy-protection-facebook-state-laws

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Sup

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

Tech implications coming out of the pandemic

https://www.channelweb.co.uk/news/4031389/ready-load-coming-end-users-tell-crn-msps

https://www.computerweekly.com/microscope/news/252501072/Xerox-highlights-rising-SME-optimism

https://www.ciodive.com/news/tech-proficient-companies-leadership-thoughtworks/600389/

https://www.channelpartnerinsight.com/news/4031498/cloud-service-providers-big-opportunity-us-government-canalys-following-us-cloud-market-swell

https://www.computerweekly.com/news/252501066/UK-tech-sector-grows-tenfold-in-10-years

AND

The interesting announcement from Google I/O isn't the flashy one

https://www.wired.com/story/google-project-starline/

https://techcrunch.com/2021/05/18/google-interconnects-its-workspace-apps-adds-a-dozen-new-features/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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Twitter: https://twitter.com/mspradionews/

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LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

Tech implications coming out of the pandemic

https://www.channelweb.co.uk/news/4031389/ready-load-coming-end-users-tell-crn-msps

https://www.computerweekly.com/microscope/news/252501072/Xerox-highlights-rising-SME-optimism

https://www.ciodive.com/news/tech-proficient-companies-leadership-thoughtworks/600389/

https://www.channelpartnerinsight.com/news/4031498/cloud-service-providers-big-opportunity-us-government-canalys-following-us-cloud-market-swell

https://www.computerweekly.com/news/252501066/UK-tech-sector-grows-tenfold-in-10-years

AND

The interesting announcement from Google I/O isn't the flashy one

https://www.wired.com/story/google-project-starline/

https://techcrunch.com/2021/05/18/google-interconnects-its-workspace-apps-adds-a-dozen-new-features/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

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LinkedIn: https://www.linkedin.com/company/28908079/

Two things to know today

How many want to go back to the office, how, and with what skills?

https://www.commercialintegrator.com/business_resources/operations/survey-finds-nearly-90-of-employers-will-require-or-encourage-vaccinations/

https://www.ciodive.com/news/software-engineers-hybrid-work-2021/600301/

https://thehustle.co/05182021-hiring-talent-reskilling/

https://www.computerweekly.com/news/252500929/Half-of-UK-workforce-lacks-essential-digital-skills-for-work

AND

Crime pays in other ways in a ransomware free segment

https://www.esecurityplanet.com/endpoint/mitre-protection-tests-endpoint-security/

https://www.theverge.com/2021/5/13/22434670/stolen-netflix-hbo-streaming-passwords-arrest-fraud

https://therecord.media/fbi-warns-of-cybercriminals-abusing-search-ads-to-promote-phishing-sites/

https://www.bleepingcomputer.com/news/security/fbi-warns-of-scammers-targeting-families-of-missing-persons/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

How many want to go back to the office, how, and with what skills?

https://www.commercialintegrator.com/business_resources/operations/survey-finds-nearly-90-of-employers-will-require-or-encourage-vaccinations/

https://www.ciodive.com/news/software-engineers-hybrid-work-2021/600301/

https://thehustle.co/05182021-hiring-talent-reskilling/

https://www.computerweekly.com/news/252500929/Half-of-UK-workforce-lacks-essential-digital-skills-for-work

AND

Crime pays in other ways in a ransomware free segment

https://www.esecurityplanet.com/endpoint/mitre-protection-tests-endpoint-security/

https://www.theverge.com/2021/5/13/22434670/stolen-netflix-hbo-streaming-passwords-arrest-fraud

https://therecord.media/fbi-warns-of-cybercriminals-abusing-search-ads-to-promote-phishing-sites/

https://www.bleepingcomputer.com/news/security/fbi-warns-of-scammers-targeting-families-of-missing-persons/

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

It was a weekend of ransomware….

https://www.bleepingcomputer.com/news/security/darkside-ransomware-servers-reportedly-seized-operation-shuts-down/

https://www.bleepingcomputer.com/news/security/chemical-distributor-pays-44-million-to-darkside-ransomware/

https://www.elliptic.co/blog/elliptic-follows-bitcoin-ransoms-paid-by-darkside-ransomware-victims

https://www.itnews.com.au/news/more-ransomware-websites-disappear-in-aftermath-of-colonial-pipeline-hack-564646

https://www.bleepingcomputer.com/news/security/darkside-ransomware-servers-reportedly-seized-operation-shuts-down/

https://www.itnews.com.au/news/toshiba-unit-hacked-by-darkside-564603

https://www.msspalert.com/cybersecurity-breaches-and-attacks/ransomware/darkside-hits-it-services-provider/

https://www.bleepingcomputer.com/news/security/ireland-s-health-services-hit-with-20-million-ransomware-demand/

https://www.bleepingcomputer.com/news/security/irish-healthcare-shuts-down-it-systems-after-conti-ransomware-attack/

https://www.bleepingcomputer.com/news/security/qnap-warns-of-ech0raix-ransomware-attacks-roon-server-zero-day/

https://www.bleepingcomputer.com/news/security/insurer-axa-hit-by-ransomware-after-dropping-support-for-ransom-payments/

https://www.bleepingcomputer.com/news/security/ransomware-ads-now-also-banned-on-exploit-cybercrime-forum/

https://www.bleepingcomputer.com/news/security/popular-russian-hacking-forum-xss-bans-all-ransomware-topics/

https://www.reinsurancene.ws/pipeline-cyber-attack-not-surprising-says-swiss-res-mumenthaler/

https://www.bleepingcomputer.com/news/security/meet-lorenz-a-new-ransomware-gang-targeting-the-enterprise/

AND

… and movement on controlling it.

https://www.nextgov.com/cybersecurity/2021/05/cyber-response-bill-advances-senate/174023/

https://ww

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