Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• Ingram Micro ONE with financial insights

https://www.channelpronetwork.com/news/ingram-micro-traces-ups-and-downs-crazy-year-virtual-partner-event

https://channelbuzz.ca/2020/11/ingram-micro-thinks-global-with-virtual-one-event-35244/

• We don’t trust the data

https://smartermsp.com/survey-uncovers-data-reliability-opportunity-for-msps/

AND

• Apple is more aggressively indexing the web

https://www.bleepingcomputer.com/news/security/apple-search-bot-leaked-internal-ips-via-proxy-configuration/

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Four things to know today

• Customers to be more demanding on less money

https://www.channelpartnerinsight.com/news/4022843/customers-demanding-2021-claims-forrester

• Walmart says no to robots

https://www.engadget.com/walmart-abandons-plan-to-have-robots-check-inventories-112907958.html

• Expedia loses a ton of money and that’s ok with them

https://www.geekwire.com/2020/expedia-group-sees-travel-stabilizing-revenue-still-58-bumpy-unpredictable-market/

AND

• Online events.. maybe not as bad as you think

https://www.commercialintegrator.com/communications/collaboration/virtual-meetings-improve-time-management/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Four things to know today

• Customers to be more demanding on less money  

https://www.channelpartnerinsight.com/news/4022843/customers-demanding-2021-claims-forrester

• Walmart says no to robots

https://www.engadget.com/walmart-abandons-plan-to-have-robots-check-inventories-112907958.html

• Expedia loses a ton of money and that’s ok with them

https://www.geekwire.com/2020/expedia-group-sees-travel-stabilizing-revenue-still-58-bumpy-unpredictable-market/

AND

• Online events.. maybe not as bad as you think

https://www.commercialintegrator.com/communications/collaboration/virtual-meetings-improve-time-management/

Three things to know today

• What do CEOs want?

https://www.ciodive.com/news/CEO-cio-csuite-technology/588258/

• Customer Experience from the other side of the globe

https://channellife.co.nz/story/new-report-uncovers-opportunities-and-challenges-for-a-nz-businesses

AND

• Two results in from the elections we care about

https://www.wwlp.com/news/political-news/election-results-massachusetts-ballot-question-1-right-to-repair/

https://www.theverge.com/2020/11/4/21546037/prop-22-california-uber-lyft-ballot-measure-result

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Instagram: https://www.instagram.com/mspradio

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• What do CEOs want?  

https://www.ciodive.com/news/CEO-cio-csuite-technology/588258/

• Customer Experience from the other side of the globe

https://channellife.co.nz/story/new-report-uncovers-opportunities-and-challenges-for-a-nz-businesses

AND

• Two results in from the elections we care about

https://www.wwlp.com/news/political-news/election-results-massachusetts-ballot-question-1-right-to-repair/

https://www.theverge.com/2020/11/4/21546037/prop-22-california-uber-lyft-ballot-measure-result

Two things to know today

• Things we know even before election results

https://www.buzzfeednews.com/article/ryanmac/inside-facebook-24-hours-before-election-day?scrolla=5eb6d68b7fedc32c19ef33b4

https://www.washingtonpost.com/nation/2020/10/30/dhs-is-planning-largest-ever-operation-secure-us-election-against-hacking/

https://www.businessinsider.com/trickbot-election-microsoft-botnet-malware-hackers-2020-11

AND

• Cloud infrastructure trends

https://www.channelpro.co.uk/news/11946/cloud-infrastructure-spending-surges-33-in-q3

https://www.channelfutures.com/cloud-2/covid-19-provides-boost-in-enterprise-spending-on-cloud-infrastructure

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Instagram: https://www.instagram.com/mspradio

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

•   Things we know even before election results

https://www.buzzfeednews.com/article/ryanmac/inside-facebook-24-hours-before-election-day?scrolla=5eb6d68b7fedc32c19ef33b4

https://www.washingtonpost.com/nation/2020/10/30/dhs-is-planning-largest-ever-operation-secure-us-election-against-hacking/

https://www.businessinsider.com/trickbot-election-microsoft-botnet-malware-hackers-2020-11

AND

• Cloud infrastructure trends

https://www.channelpro.co.uk/news/11946/cloud-infrastructure-spending-surges-33-in-q3

https://www.channelfutures.com/cloud-2/covid-19-provides-boost-in-enterprise-spending-on-cloud-infrastructure

Four things to know today

• IoT data from Gartner

https://iotbusinessnews.com/2020/10/30/10201-gartner-survey-reveals-47-of-organizations-will-increase-investments-in-iot-despite-the-impact-of-covid-19/

• Not just big tech doing financial reporting

https://www.bleepingcomputer.com/news/security/revil-ransomware-gang-claims-over-100-million-profit-in-a-year/

AND

• Smartphone growth PLUS iPhone 12 and right to repair

https://channellife.co.nz/story/worldwide-smartphone-market-declines-in-q3-but-not-as-much-as-expected-idc

https://www.theverge.com/2020/10/30/21542242/apple-iphone-12-third-party-repairs-ifixit-camera-module-replacement

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Four things to know today

• IoT data from Gartner

https://iotbusinessnews.com/2020/10/30/10201-gartner-survey-reveals-47-of-organizations-will-increase-investments-in-iot-despite-the-impact-of-covid-19/

• Not just big tech doing financial reporting

https://www.bleepingcomputer.com/news/security/revil-ransomware-gang-claims-over-100-million-profit-in-a-year/

AND

• Smartphone growth PLUS iPhone 12 and right to repair

https://channellife.co.nz/story/worldwide-smartphone-market-declines-in-q3-but-not-as-much-as-expected-idc

https://www.theverge.com/2020/10/30/21542242/apple-iphone-12-third-party-repairs-ifixit-camera-module-replacement

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

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Let’s talk about the recovery.

Here’s the question I was asked. “What does a K shaped recovery looks like? Our industry, and a few others, while not unaffected, have many of us prospering while our neighbors may be unemployed (though I still think jobless rates are no worse than some previous non-recessions times) or underemployed. I would be curious on your thoughts on how this plays out not only economically for us, but socially."

This episode is Dave's answer.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.