Business of Tech: Daily MSP News & IT Services Analysis

Today

• Phone spear phishing on the rise

https://www.wired.com/story/phone-spear-phishing-twitter-crime-wave/

• Acceleration trends in ecommerce

https://www.ben-evans.com/benedictevans/2020/8/18/the-ecommerce-surge

• Zoom coming to smart devices

https://www.theverge.com/2020/8/19/21373661/zoom-smart-displays-facebook-portal-google-nest-amazon-echo-show

AND

• Let’s talk Zero Trust Security

https://www.msspalert.com/cybersecurity-research/nist-explains-zero-trust-architecture-a-closer-look/

https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-207.pdf

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   Phone spear phishing on the rise

https://www.wired.com/story/phone-spear-phishing-twitter-crime-wave/

• Acceleration trends in ecommerce

https://www.ben-evans.com/benedictevans/2020/8/18/the-ecommerce-surge

• Zoom coming to smart devices

https://www.theverge.com/2020/8/19/21373661/zoom-smart-displays-facebook-portal-google-nest-amazon-echo-show

AND

• Let’s talk Zero Trust Security

https://www.msspalert.com/cybersecurity-research/nist-explains-zero-trust-architecture-a-closer-look/

https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-207.pdf

Today

• Laptop shortages in education

https://www.axios.com/coronavirus-education-laptop-shortage-f5990485-6277-4f4e-a37c-ec7f77d68241.html

• Broadband during the pandemic

https://www.broadbandsearch.net/blog/covid-coronavirus-internet-speeds

• Cloud providers in retail

https://channellife.co.nz/story/google-cloud-number-one-cloud-service-provider-in-retail-canalys

AND

• Epic vs Apple Update

https://www.theverge.com/2020/8/17/21372480/apple-epic-threat-developer-tools-agreement-unreal-engine-fortnite

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Laptop shortages in education  

https://www.axios.com/coronavirus-education-laptop-shortage-f5990485-6277-4f4e-a37c-ec7f77d68241.html

• Broadband during the pandemic

https://www.broadbandsearch.net/blog/covid-coronavirus-internet-speeds

• Cloud providers in retail

https://channellife.co.nz/story/google-cloud-number-one-cloud-service-provider-in-retail-canalys

AND

• Epic vs Apple Update

https://www.theverge.com/2020/8/17/21372480/apple-epic-threat-developer-tools-agreement-unreal-engine-fortnite

Today

• Insight into the security landscape

https://www.fortinet.com/blog/threat-research/fortiguard-labs-global-threat-landscape-report-2020-key-insights

• Adobe trying to solve deepfakes

https://www.wired.com/story/photoshop-id-images-photoshopped-deepfake/

• Microsoft has lined up your project work

https://www.bleepingcomputer.com/news/microsoft/microsoft-announces-plans-to-ditch-legacy-edge-in-windows-10/

AND

• Ninja RMM reveals their strategy

https://www.channele2e.com/technology/business-continuity/ninjarmm-cloud-bdr/

https://www.channele2e.com/investors/private-equity/msp-software-acquisitions-before-election-day/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Insight into the security landscape

https://www.fortinet.com/blog/threat-research/fortiguard-labs-global-threat-landscape-report-2020-key-insights

• Adobe trying to solve deepfakes

https://www.wired.com/story/photoshop-id-images-photoshopped-deepfake/

• Microsoft has lined up your project work

https://www.bleepingcomputer.com/news/microsoft/microsoft-announces-plans-to-ditch-legacy-edge-in-windows-10/

AND

• Ninja RMM reveals their strategy

https://www.channele2e.com/technology/business-continuity/ninjarmm-cloud-bdr/

https://www.channele2e.com/investors/private-equity/msp-software-acquisitions-before-election-day/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

An interview with Joseph Brunsman around Insurance and Regulation. Joseph is a cybersecurity expert and insurance broker and we discuss why insurers are going to be part of the upcoming push for MSP regulation, why insurance premiums are going up for providers, and what technology services companies and MSPs need to do to make sure the regulation makes sense.

Support the show on patreon: patreon.com/mspradio

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

An interview with Joseph Brunsman around Insurance and Regulation. Joseph is a cybersecurity expert and insurance broker and we discuss why insurers are going to be part of the upcoming push for MSP regulation, why insurance premiums are going up for providers, and what technology services companies and MSPs need to do to make sure the regulation makes sense.

Support the show on patreon: patreon.com/mspradio

Today

• Epic Games picks a fight with Apple and Google

https://www.youtube.com/watch?v=euiSHuaw6Q4

• Lyft threatens to leave California

https://www.theverge.com/2020/8/12/21365518/lyft-threatens-shut-down-california-q2-2020?scrolla=5eb6d68b7fedc32c19ef33b4

AND

• Security issues with SSL and Citrix

https://www.bleepingcomputer.com/news/technology/expired-certificate-led-to-an-undercount-of-covid-19-results/

https://www.itnews.com.au/news/windows-defender-update-takes-out-citrix-551736

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Epic Games picks a fight with Apple and Google

https://www.youtube.com/watch?v=euiSHuaw6Q4

• Lyft threatens to leave California

https://www.theverge.com/2020/8/12/21365518/lyft-threatens-shut-down-california-q2-2020?scrolla=5eb6d68b7fedc32c19ef33b4

AND

• Security issues with SSL and Citrix

https://www.bleepingcomputer.com/news/technology/expired-certificate-led-to-an-undercount-of-covid-19-results/

https://www.itnews.com.au/news/windows-defender-update-takes-out-citrix-551736

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.