Business of Tech: Daily MSP News & IT Services Analysis

Today

• Americans weigh in on data privacy

https://www.axios.com/exclusive-poll-reveals-americans-data-privacy-frustrations-16514f76-ff5e-4df1-929e-6ba259268023.html

• Let’s look at Smartphones and Chromebooks

https://www.cnet.com/news/us-phone-shipments-rebound-following-covid-19-closures-analyst-says/

https://www.bloomberg.com/news/articles/2020-08-13/apple-readies-apple-one-subscription-bundles-to-boost-services

AND

• Let’s learn about Ransomware as a service

https://www.ciodive.com/news/security-phishing-attacks-national-strategy/583158/

https://www.bloomberg.com/news/articles/2020-08-13/apple-readies-apple-one-subscription-bundles-to-boost-services

https://www.bleepingcomputer.com/news/security/dharma-ransomware-created-a-hacking-toolkit-to-make-cybercrime-easy/

https://www.msspalert.com/cybersecurity-research/sophos-hackers-use-dharma-as-a-service-against-smbs/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Americans weigh in on data privacy  

https://www.axios.com/exclusive-poll-reveals-americans-data-privacy-frustrations-16514f76-ff5e-4df1-929e-6ba259268023.html

• Let’s look at Smartphones and Chromebooks

https://www.cnet.com/news/us-phone-shipments-rebound-following-covid-19-closures-analyst-says/

https://www.bloomberg.com/news/articles/2020-08-13/apple-readies-apple-one-subscription-bundles-to-boost-services

AND

• Let’s learn about Ransomware as a service

https://www.ciodive.com/news/security-phishing-attacks-national-strategy/583158/

https://www.bloomberg.com/news/articles/2020-08-13/apple-readies-apple-one-subscription-bundles-to-boost-services

https://www.bleepingcomputer.com/news/security/dharma-ransomware-created-a-hacking-toolkit-to-make-cybercrime-easy/

https://www.msspalert.com/cybersecurity-research/sophos-hackers-use-dharma-as-a-service-against-smbs/

Today

• How are those cloud businesses doing?

https://www.geekwire.com/2020/filing-shows-microsoft-really-making-money-reveals-m-adds-netflix-hulu-tencent-list-rivals/

https://cloud.google.com/blog/topics/partners/new-research-the-opportunity-ahead-for-google-cloud-partners

• Banking industry spend data is out

https://channellife.co.nz/story/banking-and-securities-it-spending-down-gartner-forecasts-2021-rebound

https://www.ciodive.com/news/cio-leadership-coronavirus-gartner/583282/

AND

• Blocking and tackling

https://www.bleepingcomputer.com/news/security/office-365-will-let-you-manage-phishing-simulation-emails/

https://www.zdnet.com/article/microsoft-august-2020-patch-tuesday-fixes-120-vulnerabilities-two-zero-days/

https://blog.twitter.com/en_us/topics/product/2020/new-conversation-settings-coming-to-a-tweet-near-you.html

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   How are those cloud businesses doing?

https://www.geekwire.com/2020/filing-shows-microsoft-really-making-money-reveals-m-adds-netflix-hulu-tencent-list-rivals/

https://cloud.google.com/blog/topics/partners/new-research-the-opportunity-ahead-for-google-cloud-partners

• Banking industry spend data is out

https://channellife.co.nz/story/banking-and-securities-it-spending-down-gartner-forecasts-2021-rebound

https://www.ciodive.com/news/cio-leadership-coronavirus-gartner/583282/

AND

• Blocking and tackling

https://www.bleepingcomputer.com/news/security/office-365-will-let-you-manage-phishing-simulation-emails/

https://www.zdnet.com/article/microsoft-august-2020-patch-tuesday-fixes-120-vulnerabilities-two-zero-days/

https://blog.twitter.com/en_us/topics/product/2020/new-conversation-settings-coming-to-a-tweet-near-you.html

Today

• Which businesses are doing well in the pandemic?

https://www.washingtonpost.com/business/2020/08/10/recession-coronavirus-pandemic-winners/

• Which technologies will show growth in the next six to 12 months?

https://techaisle.com/blog/418-smb-midmarket-digital-transformation-fast-forwarding-adoption-of-several-technologies

AND

• How are providers fairing?

https://www.businesswire.com/news/home/20200811005447/en/SolarWinds-Study-Unveils-Operational-Impact-Pandemic-MSPs

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Which businesses are doing well in the pandemic?

https://www.washingtonpost.com/business/2020/08/10/recession-coronavirus-pandemic-winners/

• Which technologies will show growth in the next six to 12 months?

https://techaisle.com/blog/418-smb-midmarket-digital-transformation-fast-forwarding-adoption-of-several-technologies

AND

• How are providers fairing?  

https://www.businesswire.com/news/home/20200811005447/en/SolarWinds-Study-Unveils-Operational-Impact-Pandemic-MSPs

Today

• The new Infrastructure as a Service sector, per Gartner

https://www.ciodive.com/news/Gartner-Iaas-PaaS-2019-AWS-Microsoft/583082/

• DNS over HTTPS appears!

https://www.bleepingcomputer.com/news/security/microsoft-adds-windows-10-dns-over-https-settings-section/

• CompTIA weighs in on the job data

https://www.comptia.org/newsroom/press-releases/2020/08/07/tech-employment-gains-pause-for-the-month-comptia-analysis-shows

AND

• Toshiba gets out of laptops

https://www.engadget.com/toshiba-sells-laptop-business-to-sharp-192023877.html

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   The new Infrastructure as a Service sector, per Gartner

https://www.ciodive.com/news/Gartner-Iaas-PaaS-2019-AWS-Microsoft/583082/

• DNS over HTTPS appears!

https://www.bleepingcomputer.com/news/security/microsoft-adds-windows-10-dns-over-https-settings-section/

• CompTIA weighs in on the job data

https://www.comptia.org/newsroom/press-releases/2020/08/07/tech-employment-gains-pause-for-the-month-comptia-analysis-shows

AND

• Toshiba gets out of laptops

https://www.engadget.com/toshiba-sells-laptop-business-to-sharp-192023877.html

This week, a question from a Patreon supporter.

The question: How to best play "MSP Tetris" How do you get vendors to understand how all of their tools fit together?

The challenge is trying to understand how all these potential tools will interact and avoid overlap. The Patreon found other vendors struggle when asked how their product fits with others in a comprehensive security stack. They focus on what they do, but not in context.

The Patreon ended up mapping all of their current solutions to the NIST CSF and that provided clarity to spot gaps, but was a lot of work to put together. If vendors helped to map their solutions to NIST CSF at the outset, it would make the assessment of solutions much, much easier.”

So, how do we map these tools, and can we get vendors to contribute to that work?

Subscribe to the Business of Tech: www.mspradio.com

Support the show on patreon: patreon.com/mspradio

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This week, a question from a Patreon supporter.

The question: How to best play "MSP Tetris" How do you get vendors to understand how all of their tools fit together?

The challenge is trying to understand how all these potential tools will interact and avoid overlap. The Patreon found other vendors struggle when asked how their product fits with others in a comprehensive security stack. They focus on what they do, but not in context.

The Patreon ended up mapping all of their current solutions to the NIST CSF and that provided clarity to spot gaps, but was a lot of work to put together. If vendors helped to map their solutions to NIST CSF at the outset, it would make the assessment of solutions much, much easier.”

So, how do we map these tools, and can we get vendors to contribute to that work?

Subscribe to the Business of Tech: www.mspradio.com

Support the show on patreon: patreon.com/mspradio