Business of Tech: Daily MSP News & IT Services Analysis

By MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry AnalystBusiness News Technology Tech News Management

Business of Tech: Daily MSP News & IT Services Analysis episodes

July 05, 2020 MSP Regulation is here... now who will lead?
Louisiana passes a law requiring MSPs and MSSPs to register and report cyber incidents and ransoms. This happened to the community, not with it. So, now what? What does regulation mean, and who will lead us?

In this episode, Dave Sobel, host of the Business of Tech Podcast, breaks down his ultimate answer..

Support the show on patreon: patreon.com/mspradio
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
12 min
July 05, 2020 MSP Regulation is here... now who will lead?
Louisiana passes a law requiring MSPs and MSSPs to register and report cyber incidents and ransoms. This happened to the community, not with it. So, now what? What does regulation mean, and who will lead us?

In this episode, Dave Sobel, host of the Business of Tech Podcast, breaks down his ultimate answer..

Support the show on patreon: patreon.com/mspradio
12 min
July 03, 2020 Fri Jul 3 2020: IT Glue's Nadir Merchant on the 2020 Data Report
An interview with IT Glue's GM Nadir Merchant on their 2020 findings around MSPs
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
8 min
July 03, 2020 Fri Jul 3 2020: IT Glue's Nadir Merchant on the 2020 Data Report
An interview with IT Glue's GM Nadir Merchant on their 2020 findings around MSPs
8 min
July 02, 2020Thur Jul 2 2020: Two reports on security show a strange dynamic
Today

Pandemic closures

https://www.crn.com/news/cloud/google-office-reopening-plans-further-delayed

https://www.crn.com/news/mobility/apple-re-closing-another-30-u-s-stores-due-to-covid-19-report

Zoom transparency

https://techcrunch.com/2020/07/01/zoom-transparency-report-deadline/

Train your staff

https://www.zdnet.com/article/microsoft-launches-digital-skills-initiative-to-help-those-hit-by-the-covid-19-economy/

AND

Two reports showing insights around security

https://www.channele2e.com/influencers/the-balancing-act-of-remote-work-and-ransomware/

https://www.msspalert.com/cybersecurity-research/incident-response-playbooks-ibm-findings/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
6 min
July 02, 2020Thur Jul 2 2020: Two reports on security show a strange dynamic
Today

Pandemic closures

https://www.crn.com/news/cloud/google-office-reopening-plans-further-delayed

https://www.crn.com/news/mobility/apple-re-closing-another-30-u-s-stores-due-to-covid-19-report

Zoom transparency

https://techcrunch.com/2020/07/01/zoom-transparency-report-deadline/

Train your staff

https://www.zdnet.com/article/microsoft-launches-digital-skills-initiative-to-help-those-hit-by-the-covid-19-economy/

AND

Two reports showing insights around security

https://www.channele2e.com/influencers/the-balancing-act-of-remote-work-and-ransomware/

https://www.msspalert.com/cybersecurity-research/incident-response-playbooks-ibm-findings/
6 min
July 01, 2020 Wed Jul 1 2020: Louisiana passes MSP Registation bill [Early release episode]
This episode released early, as there is one thing to know today.

That law Secretary Ardoin previewed on this show? It’s here, and so let’s talk about what it is, with some initial insights on what it means.

This is the Business of Tech.
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
5 min
July 01, 2020 Wed Jul 1 2020: Louisiana passes MSP Registation bill [Early release episode]
This episode released early, as there is one thing to know today.

That law Secretary Ardoin previewed on this show? It’s here, and so let’s talk about what it is, with some initial insights on what it means.

This is the Business of Tech.
5 min
June 30, 2020Tue Jun 30 2020: The economic context conflicts with provider optimism
Today

The larger economic context

https://www.theverge.com/2020/6/29/21307273/2021-geneva-motor-show-canceled-exhibitors

https://www.theverge.com/2020/6/30/21308023/eu-ban-american-travelers-tourists-coronavirus-pandemic-response

https://www.geekwire.com/2020/bill-gates-says-pandemic-get-worse-expected-calls-leadership/

Is the market stabilizing?

https://mytechdecisions.com/network-security/comptia-covid-19-survey-tech-firms-growing-more-optimistic/

AND

Google bare Metal

https://www.zdnet.com/article/google-cloud-brings-bare-metal-solution-to-new-regions/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
5 min
June 30, 2020Tue Jun 30 2020: The economic context conflicts with provider optimism
Today

The larger economic context

https://www.theverge.com/2020/6/29/21307273/2021-geneva-motor-show-canceled-exhibitors

https://www.theverge.com/2020/6/30/21308023/eu-ban-american-travelers-tourists-coronavirus-pandemic-response

https://www.geekwire.com/2020/bill-gates-says-pandemic-get-worse-expected-calls-leadership/

Is the market stabilizing?

https://mytechdecisions.com/network-security/comptia-covid-19-survey-tech-firms-growing-more-optimistic/

AND

Google bare Metal

https://www.zdnet.com/article/google-cloud-brings-bare-metal-solution-to-new-regions/
5 min

About Business of Tech: Daily MSP News & IT Services Analysis

From the publisher's feed

Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business.

Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent analysis for managed service providers, IT services leaders, and the vendors who sell to them.

Short daily episodes keep you current in about 15 minutes. Longer interviews go deep with MSP owners, investors, analysts, and channel executives on where the managed services market is heading.

What this MSP podcast covers:

• AI for MSPs — AI pricing and consumption billing, AI liability and governance, and AI agents in the service desk

• MSP pricing and profitability — per-user vs. usage-based pricing, margins, service agreements, and vendor rebates

• MSP M&A and private equity — acquisitions, roll-ups, valuations, and what consolidation means for independent MSPs

• MSP vendors and partner programs — Microsoft, Kaseya, ConnectWise, N-able, Pax8, and how channel programs shift risk onto providers

• MSP cybersecurity and liability — cyber insurance, compliance, regulation, and the security-stack decisions that expose a managed service provider

• MSP operations — automation, PSA and RMM, hiring, and the operational maturity that separates growing MSPs from stalled ones

Questions we answer:

• How should an MSP price AI services when vendors move to consumption billing?

• Who carries the liability when AI acts inside a client environment?

• What does private equity consolidation mean for MSP valuations?

• Which vendor partner program changes quietly cut MSP margins?

• What do insurers and regulators now expect from managed service providers?

Business of Tech is produced by MSP Radio, the independent media company for the managed services and IT channel community. Hosted by Dave Sobel, MSP industry analyst and longtime channel veteran. Written versions of every episode, with full source links, at businessof.tech.