Business of Tech: Daily MSP News & IT Services Analysis

Today

• Social media backlash

https://www.theverge.com/2020/6/29/21304947/reddit-ban-subreddits-the-donald-chapo-trap-house-new-content-policy-rules

• How much does digital investment help customers?

https://techaisle.com/blog/412-digital-transformation-on-the-radar-of-smbs

AND

• Anatomy of a ransomware attack

https://www.msspalert.com/cybersecurity-breaches-and-attacks/ransomware/ucsf-pays-hackers-extortion-bounty-fee/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Social media backlash

https://www.theverge.com/2020/6/29/21304947/reddit-ban-subreddits-the-donald-chapo-trap-house-new-content-policy-rules

• How much does digital investment help customers?

https://techaisle.com/blog/412-digital-transformation-on-the-radar-of-smbs

AND

• Anatomy of a ransomware attack

https://www.msspalert.com/cybersecurity-breaches-and-attacks/ransomware/ucsf-pays-hackers-extortion-bounty-fee/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Patreon members voted on this question -- "if I was a channel chief, what would I do right now?" One thing to would stop, and how to redeploy the role with three areas of interest. In this video, Dave Sobel, host of the Business of Tech Podcast, breaks down his ultimate answer..

Support the show on patreon: patreon.com/mspradio

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Patreon members voted on this question -- "if I was a channel chief, what would I do right now?" One thing to would stop, and how to redeploy the role with three areas of interest. In this video, Dave Sobel, host of the Business of Tech Podcast, breaks down his ultimate answer..

Support the show on patreon: patreon.com/mspradio

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Is Salesforce entering the RMM space?

https://www.channele2e.com/news/salesforce-tanium-counters-servicenow-help-desk-rmm-cloud-war/

• Microsoft exits retail

https://www.zdnet.com/article/microsoft-is-closing-its-physical-retail-stores

• Comcast advances DNS over HTTPS

https://blog.mozilla.org/blog/2020/06/25/comcasts-xfinity-internet-service-joins-firefoxs-trusted-recursive-resolver-program/

https://arstechnica.com/tech-policy/2020/06/comcast-mozilla-strike-privacy-deal-to-encrypt-dns-lookups-in-firefox/

AND

• Alexa usage updates

https://www.geekwire.com/2020/amazon-alexa-leader-covid-19-sparked-huge-increase-use-voice-home/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   Is Salesforce entering the RMM space?

https://www.channele2e.com/news/salesforce-tanium-counters-servicenow-help-desk-rmm-cloud-war/

• Microsoft exits retail

https://www.zdnet.com/article/microsoft-is-closing-its-physical-retail-stores

• Comcast advances DNS over HTTPS

https://blog.mozilla.org/blog/2020/06/25/comcasts-xfinity-internet-service-joins-firefoxs-trusted-recursive-resolver-program/

https://arstechnica.com/tech-policy/2020/06/comcast-mozilla-strike-privacy-deal-to-encrypt-dns-lookups-in-firefox/

AND

• Alexa usage updates

https://www.geekwire.com/2020/amazon-alexa-leader-covid-19-sparked-huge-increase-use-voice-home/

Today

• What data does the public really care about?

https://www.okta.com/cost-of-privacy-report/2020/

• What’s the change in work from home?

https://www.nytimes.com/2020/06/23/business/working-from-home-productivity.html

https://www.twingate.com/research/cybersecurity-in-the-age-of-coronavirus

AND

• Ready for a frankenframework?

https://www.msspalert.com/cybersecurity-news/connectwise-msp-plus-framework/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• What data does the public really care about?

https://www.okta.com/cost-of-privacy-report/2020/

• What’s the change in work from home?

https://www.nytimes.com/2020/06/23/business/working-from-home-productivity.html

https://www.twingate.com/research/cybersecurity-in-the-age-of-coronavirus

AND

• Ready for a frankenframework?

https://www.msspalert.com/cybersecurity-news/connectwise-msp-plus-framework/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• The biggest risk trend right now

https://www.nytimes.com/2020/06/23/style/women-gaming-streaming-harassment-sexism-twitch.html

https://www.crn.com/news/components-peripherals/5-things-to-know-about-hp-s-latest-investments-in-diversity-and-sustainability?itc=refresh

https://thenextweb.com/tech/2020/06/24/why-your-websites-lack-of-accessibility-options-is-opening-you-up-to-lawsuits/

• Why I’m anticipating disruption

https://www.comptia.org/blog/10-things-to-remember-when-reopening-your-office-after-covid-19

https://www.npr.org/sections/money/2020/06/23/881662948/why-reopening-isnt-enough-to-save-the-economy

AND

• Let’s talk that Apple Managed Service

https://www.channele2e.com/investors/mergers-acquisitions/apple-buys-fleetsmith/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   The biggest risk trend right now

https://www.nytimes.com/2020/06/23/style/women-gaming-streaming-harassment-sexism-twitch.html

https://www.crn.com/news/components-peripherals/5-things-to-know-about-hp-s-latest-investments-in-diversity-and-sustainability?itc=refresh

https://thenextweb.com/tech/2020/06/24/why-your-websites-lack-of-accessibility-options-is-opening-you-up-to-lawsuits/

• Why I’m anticipating disruption

https://www.comptia.org/blog/10-things-to-remember-when-reopening-your-office-after-covid-19

https://www.npr.org/sections/money/2020/06/23/881662948/why-reopening-isnt-enough-to-save-the-economy

AND

• Let’s talk that Apple Managed Service

https://www.channele2e.com/investors/mergers-acquisitions/apple-buys-fleetsmith/