Business of Tech: Daily MSP News & IT Services Analysis

Today

• Amazon and Apple earnings provide more direction

https://www.cnbc.com/2020/01/30/aws-earnings-q4-2019.html

https://www.geekwire.com/2020/amazon-web-services-makes-nearly-67-amazons-operating-profit-blockbuster-quarter/

https://techcrunch.com/2020/01/28/apple-shares-rise-after-company-reports-better-than-expected-revenue-of-91-8b/

AND

• Avast course corrects and XNorAI out at the Pentagon

https://www.vice.com/en_us/article/wxejbb/avast-antivirus-is-shutting-down-jumpshot-data-collection-arm-effective-immediately

https://www.geekwire.com/2020/report-acquisition-apple-nixed-xnor-ais-involvement-pentagons-project-maven/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   Amazon and Apple earnings provide more direction

https://www.cnbc.com/2020/01/30/aws-earnings-q4-2019.html

https://www.geekwire.com/2020/amazon-web-services-makes-nearly-67-amazons-operating-profit-blockbuster-quarter/

https://techcrunch.com/2020/01/28/apple-shares-rise-after-company-reports-better-than-expected-revenue-of-91-8b/

AND

• Avast course corrects and XNorAI out at the Pentagon

https://www.vice.com/en_us/article/wxejbb/avast-antivirus-is-shutting-down-jumpshot-data-collection-arm-effective-immediately

https://www.geekwire.com/2020/report-acquisition-apple-nixed-xnor-ais-involvement-pentagons-project-maven/

Today

• DOJ takes on Robocalls

https://arstechnica.com/tech-policy/2020/01/doj-sues-us-telecom-providers-for-connecting-indian-robocall-scammers/

• Microsoft earnings call insights

AND

• MIDI 2.0 is here

https://www.engadget.com/2020/01/29/midi-2-0-bidirectional-profiles-property-exchange/

https://reverb.com/news/what-will-midi-2-dot-0-mean-for-musicians

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•  DOJ takes on Robocalls

https://arstechnica.com/tech-policy/2020/01/doj-sues-us-telecom-providers-for-connecting-indian-robocall-scammers/

• Microsoft earnings call insights

AND

• MIDI 2.0 is here

https://www.engadget.com/2020/01/29/midi-2-0-bidirectional-profiles-property-exchange/

https://reverb.com/news/what-will-midi-2-dot-0-mean-for-musicians

Today

• Google’s bug bounty program, and what we can learn about a company on security

https://www.digitaltrends.com/computing/google-dished-out-65-million-to-bug-squashers-last-year/

AND

• Avast revealed to mine user data, then sell it via a subsidiary

https://www.vice.com/en_us/article/qjdkq7/avast-antivirus-sells-user-browsing-data-investigation

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Google’s bug bounty program, and what we can learn about a company on security

https://www.digitaltrends.com/computing/google-dished-out-65-million-to-bug-squashers-last-year/

AND

• Avast revealed to mine user data, then sell it via a subsidiary

https://www.vice.com/en_us/article/qjdkq7/avast-antivirus-sells-user-browsing-data-investigation

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• AI beats humans in a very helpful way

https://www.wired.com/story/ai-epidemiologist-wuhan-public-health-warnings/

• A lawsuit with key lessons for technology providers

https://www.channelfutures.com/security/customer-loses-1-7-million-in-phishing-scam-sues-msp

AND

• Lessons about delivery from restaurants that don’t deliver

https://mobile.twitter.com/chezpim/status/1221327600284397569

https://www.sfchronicle.com/food/article/SF-restaurant-Kin-Khao-doesn-t-offer-delivery-15005797.php

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• AI beats humans in a very helpful way

https://www.wired.com/story/ai-epidemiologist-wuhan-public-health-warnings/

• A lawsuit with key lessons for technology providers

https://www.channelfutures.com/security/customer-loses-1-7-million-in-phishing-scam-sues-msp

AND

• Lessons about delivery from restaurants that don’t deliver

https://mobile.twitter.com/chezpim/status/1221327600284397569

https://www.sfchronicle.com/food/article/SF-restaurant-Kin-Khao-doesn-t-offer-delivery-15005797.php

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• New Data on SOC effectiveness

https://www.channelfutures.com/mssp-insider/soc-management-gets-poor-marks-with-42-of-mssps-completely-ineffective

• Content Moderators asked to sign acknowledgments of PTSD

https://www.theverge.com/2020/1/24/21075830/youtube-moderators-ptsd-accenture-statement-lawsuits-mental-health

AND

• Activision leaves Twitch for YouTube

https://www.forbes.com/sites/hnewman/2020/01/24/activision-blizzard-esports-livestreams-will-now-be-on-youtube/#4aa6ec377c2d

https://www.forbes.com/sites/paultassi/2020/01/25/youtube-stealing-call-of-duty-and-overwatch-from-twitch-is-a-sign-of-larger-issues/#b6683ba4fdf1

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Oveka · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• New Data on SOC effectiveness

https://www.channelfutures.com/mssp-insider/soc-management-gets-poor-marks-with-42-of-mssps-completely-ineffective

• Content Moderators asked to sign acknowledgments of PTSD

https://www.theverge.com/2020/1/24/21075830/youtube-moderators-ptsd-accenture-statement-lawsuits-mental-health

AND

• Activision leaves Twitch for YouTube

https://www.forbes.com/sites/hnewman/2020/01/24/activision-blizzard-esports-livestreams-will-now-be-on-youtube/#4aa6ec377c2d

https://www.forbes.com/sites/paultassi/2020/01/25/youtube-stealing-call-of-duty-and-overwatch-from-twitch-is-a-sign-of-larger-issues/#b6683ba4fdf1

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.