Business of Tech: Daily MSP News & IT Services Analysis

Today

• Ransomware roundup with a key data point

https://www.msspalert.com/cybersecurity-breaches-and-attacks/ransomware/louisiana-attack-update/

https://www.msspalert.com/cybersecurity-companies/mssps/attacks-involve-fake-windows-updates

https://krebsonsecurity.com/2019/11/ransomware-bites-400-veterinary-hospitals/

• Microsoft and google Cloud moves

https://www.cnn.com/2019/11/19/tech/slack-stock-microsoft-teams-threat/index.html

https://www.channelpartnerinsight.com/channel-partner-insight/news/3084099/is-microsoft-teams-pushing-slack-into-retreat-in-the-enterprise-space

https://www.cnbc.com/2019/11/18/google-buys-cloudsimple-which-helps-run-vmware-workloads.html

AND

• Is conventional wisdom wrong about AI?

https://www.brookings.edu/research/what-jobs-are-affected-by-ai-better-paid-better-educated-workers-face-the-most-exposure/

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Three studies out, but with one consistent theme.   We dive into:

•   CompTia’s IT Industry Outlook 2020

https://www.comptia.org/content/research/it-industry-trends-analysis

• Pew Research Data on sentiment about tech

https://www.technologyreview.com/f/614720/privacy-pew-research-data-collection-big-tech-facebook-google-apple/

AND

• Forrester tells us calls centers are moving away from outsourcing. 

https://www.channele2e.com/technology/predictions/2020-artificial-intelligence-ai-and-customer-service/

Three studies out, but with one consistent theme. We dive into:

• CompTia’s IT Industry Outlook 2020

https://www.comptia.org/content/research/it-industry-trends-analysis

• Pew Research Data on sentiment about tech

https://www.technologyreview.com/f/614720/privacy-pew-research-data-collection-big-tech-facebook-google-apple/

AND

• Forrester tells us calls centers are moving away from outsourcing.

https://www.channele2e.com/technology/predictions/2020-artificial-intelligence-ai-and-customer-service/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

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Today

• The energy sector simulates a cyber attack, and what we can learn

https://www.cnbc.com/2019/11/16/energy-sector-practices-for-a-black-swan-cyberattack.html

• Updates on Voice and voice assistants

https://bgr.com/2019/11/15/amazon-vs-google-smart-speaker-market-share-data-third-quarter/

https://www.theverge.com/2019/11/16/20967875/microsoft-cortana-ios-android-app-removal-countries-support-document

AND

• Microsofts Strategy shown in actions

https://www.zdnet.com/article/microsoft-brings-back-coopetition-salesforce-partnership-part-of-bigger-plan/

Today

• The energy sector simulates a cyber attack, and what we can learn

https://www.cnbc.com/2019/11/16/energy-sector-practices-for-a-black-swan-cyberattack.html

• Updates on Voice and voice assistants

https://bgr.com/2019/11/15/amazon-vs-google-smart-speaker-market-share-data-third-quarter/

https://www.theverge.com/2019/11/16/20967875/microsoft-cortana-ios-android-app-removal-countries-support-document

AND

• Microsofts Strategy shown in actions

https://www.zdnet.com/article/microsoft-brings-back-coopetition-salesforce-partnership-part-of-bigger-plan/

Support the vendors who support the show:

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Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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Today

• US government and tech: JEDI, Warrantless searches, and the FCC

https://www.zdnet.com/article/its-official-aws-is-challenging-microsofts-10-billion-jedi-contract-win/  

https://www.wowt.com/content/news/564816162.html

https://gizmodo.com/fcc-plans-to-scrap-defective-system-used-to-post-fake-n-1839869014

https://www.thedailybeast.com/us-intelligence-agencies-we-stopped-collecting-your-phones-location-data-without-probable-cause

• News from Germany, the UK and the Vatican

https://www.reuters.com/article/us-apple-germany-apple-pay/apple-warns-of-risks-from-german-law-to-open-up-mobile-payments-idUSKBN1XP16M

https://www.reuters.com/article/us-britain-election-bt/uks-labour-vows-to-nationalize-some-of-bt-in-free-broadband-plan-idUSKBN1XO32K

https://www.reuters.com/article/us-technology-pope-children/pope-tells-tech-companies-they-are-responsible-for-child-safety-idUSKBN1XO1TJ

AND

• Are Midmarket companies keeping up against security?

https://www.channelfutures.com/security/midsize-companies-have-bigger-cyber-risk-than-enterprises-due-to-cloud-migration

Today

• US government and tech: JEDI, Warrantless searches, and the FCC

https://www.zdnet.com/article/its-official-aws-is-challenging-microsofts-10-billion-jedi-contract-win/

https://www.wowt.com/content/news/564816162.html

https://gizmodo.com/fcc-plans-to-scrap-defective-system-used-to-post-fake-n-1839869014

https://www.thedailybeast.com/us-intelligence-agencies-we-stopped-collecting-your-phones-location-data-without-probable-cause

• News from Germany, the UK and the Vatican

https://www.reuters.com/article/us-apple-germany-apple-pay/apple-warns-of-risks-from-german-law-to-open-up-mobile-payments-idUSKBN1XP16M

https://www.reuters.com/article/us-britain-election-bt/uks-labour-vows-to-nationalize-some-of-bt-in-free-broadband-plan-idUSKBN1XO32K

https://www.reuters.com/article/us-technology-pope-children/pope-tells-tech-companies-they-are-responsible-for-child-safety-idUSKBN1XO1TJ

AND

• Are Midmarket companies keeping up against security?

https://www.channelfutures.com/security/midsize-companies-have-bigger-cyber-risk-than-enterprises-due-to-cloud-migration

Support the vendors who support the show:

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Every episode script — with full source links — is posted at:

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Today

•   JEDI followup and insights

https://www.washingtonpost.com/business/2019/11/08/oracle-presses-ahead-with-pentagon-cloud-lawsuit-despite-amazons-loss/

https://www.channelfutures.com/cloud/the-jedi-fight-continues-oracle-busts-chops-even-as-aws-has-yet-to-appeal-microsoft-award 

• Three pieces of Google News

https://www.cnbc.com/2019/11/13/google-reportedly-offering-checking-accounts-next-year.html

https://venturebeat.com/2019/11/13/google-cloud-launches-ai-driven-management-platform-to-tame-network-complexity/

https://www.businessinsider.com/google-alibaba-third-place-cloud-forrester-report-2019-11

AND

• IBM research data at Jamf

https://www.jamf.com/resources/press-releases/ibm-announces-research-showing-mac-enables-greater-productivity-and-employee-satisfaction-at-ibm/

Today

• JEDI followup and insights

https://www.washingtonpost.com/business/2019/11/08/oracle-presses-ahead-with-pentagon-cloud-lawsuit-despite-amazons-loss/

https://www.channelfutures.com/cloud/the-jedi-fight-continues-oracle-busts-chops-even-as-aws-has-yet-to-appeal-microsoft-award

• Three pieces of Google News

https://www.cnbc.com/2019/11/13/google-reportedly-offering-checking-accounts-next-year.html

https://venturebeat.com/2019/11/13/google-cloud-launches-ai-driven-management-platform-to-tame-network-complexity/

https://www.businessinsider.com/google-alibaba-third-place-cloud-forrester-report-2019-11

AND

• IBM research data at Jamf

https://www.jamf.com/resources/press-releases/ibm-announces-research-showing-mac-enables-greater-productivity-and-employee-satisfaction-at-ibm/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

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Today

•   5G making news on multiple fronts

https://www.wsj.com/articles/u-s-government-is-tripping-over-itself-in-race-to-dominate-5g-technology-11573527840

https://www.wsj.com/articles/the-good-news-about-5g-security-11573396200 

https://www.technologyreview.com/f/614709/5g-has-security-flaws-that-could-let-hackers-track-your-location/ 

• More Healthcare data, and now with regulatory impact

 https://www.technologyreview.com/f/614708/health-websites-are-sharing-sensitive-medical-data-with-google-facebook-and-amazon/

AND

• A recap of acquisitions and private equity money

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