Business of Tech: Daily MSP News & IT Services Analysis

By MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry AnalystBusiness News Technology Tech News Management

Business of Tech: Daily MSP News & IT Services Analysis episodes

August 10, 2023 Thu Aug-10-2023: AI gets political, JLLGPT's Bespoke Agent, Cyberrisks from sound
Three things to know today
00:00 AI Becomes a Political Issue in the U.S., While France Invests Heavily in Open-Source AI to Compete Globally
03:18 JLL GPT: A New Conversational Interface to Transform Commercial Real Estate Data Mining
05:39 From Zoom Calls to Infected Phones: Deep Learning Model Reveals Keystrokes Through Sound
This is the Business of Tech.
Advertiser: https://www.alinea-partners.com/
https://partnerhero.com/businessoftech/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
10 min
August 09, 2023 Wed Aug-9-2023: Zoom goes back to the office, DOJ & FTC on MSP Mergers, OpenAI launches GPTBot
Three things to know today
00:00 Zoom's Complex Relationship with Hybrid Work: What Their Office Policy Reveals
05:12 DOJ and FTC Propose New Merger Guidelines: Stricter Rules for Tech and MSPs
07:08 OpenAI Launches GPTBot Web Crawler: How Will It Impact Your Website Content?
This is the Business of Tech.
Advertiser: https://gozynta.com/eureka/
https://supportadventure.com/MSPRadio/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
10 min
August 08, 2023 Tue Aug-8-2023: Remote workers less productive but see compensation value, battling Shadow IT, Microsoft NCE Deadlines
Three things to know today
00:00 The conflicting story of Remote Workers 18% Less Productive as Remote Work Equated to 8% Raise
04:15 UK's National Cyber Security Centre Releases Guidance on Shadow IT
05:21 Microsoft Sets Deadlines for Transition to New Commerce Experience Platform
Advertiser: https://twingate.com/podcast/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
9 min
August 07, 2023 Mon Aug-7-2023: MSFT under more fire, generative AI adoption surges in SMB & Midmarket
Two things to know today
00:00 Microsoft Faces Congressional Investigation over Significant Azure Breach; Competitors Slam Negligent Practices
04:09 Generative-AI Adoption Soars in SMBs & Midmarket Firms: 60% of SMBs, 84% of Midmarkets Planning Use
Advertiser:
https://www.cynomi.com/ebook-top-vcisos-share-tips/
https://supportadventure.com/MSPRadio/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
11 min
August 05, 2023 The Pirates of Private Equity, and what they mean to plunder for MSPs with Brendan Ballou
Brendan Ballou is a federal prosecutor and served as Special Counsel for Private Equity in the Justice Department's Antitrust Division. Previously, he worked in private practice, and before that, in the National Security Division of the Justice Department, where he advised the White House on counterterrorism and other policies. He graduated from Columbia University and Stanford Law School.
His book, Plunder: Private Equity's Plan to Pillage America, is available now.
Advertisers:
https://cynomi.com/
https://gozynta.com/payments/

Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
22 min
August 04, 2023 Fri Aug-4-2023: MSFT Breach Aftermath, Security Threat Within, Questioning Amazon's Return to Office
Three things to know today
00:00 Microsoft Grapples with Aftermath of Recent Cloud Service Breach
04:46 The Threat Within: Security Professionals Engage in Risky Online Activities
06:27 Questioning Amazon's Data-Lacking Return-to-Office Mandate
Advertisers:
https://gozynta.com/eureka/
https://partnerhero.com/businessoftech/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
11 min
August 03, 2023 Thu Aug-3-2023: Healthcare AI Ups Breast Cancer Detection Rates, GSA considers Yearly Subs, Microsoft kills Managed Desktop
Three things to know today
00:00 AI in Healthcare: Sweeping Gains in Breast Cancer Detection Rates
05:11 Government Considers Yearly Subscriptions to Cut SaaS Costs
06:23 Microsoft Pulls the Plug on Managed Desktop Service
Advertiser: https://www.cynomi.com/how-to-add-vciso-services/
https://supportadventure.com/MSPRadio/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
10 min
August 02, 2023 Wed Aug-2-2023: Whole of Society Cyber Strategy, MSP + consulting + solutions, SaaS Alerts Fortify
Three things to know today
00:00 New Strategy Takes 'Whole of Society' Approach to Cybersecurity Education and Workforce Development
03:39 Managed Services Blend Consulting and Tech Solutions for Business Success
05:27 SaaS Alerts Launches 'Fortify' to Streamline Microsoft Security for MSPs
Advertiser: https://twingate.com/podcast/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
9 min
August 01, 2023 Tue Aug-1-2023: AI Perception Problem, ServiceNow, Egnyte, Amazon, Google & Dell AI, Women's Employment Tracked
Three things to know today
00:00 The AI Perception Problem: Rising Concerns About Data Privacy and Job Displacement
03:40 AI Takes the Stage: ServiceNow, Egnyte, Amazon, Google and Dell Bet Big on Generative AI
07:08 Women's Employment Rises Amidst Automation Risks and Ageism in Leadership Roles
Advertiser: https://www.Alinea-Partners.com/
https://supportadventure.com/MSPRadio/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
12 min
July 31, 2023 Mon Jul-31-2023: Google Cloud Profitable, Economy Stronger, and new cyber threats & sales avenues
Two things to know today
00:00 Google Cloud Turns Profitable Amid a Resilient American Economy
03:19 From Ransomware to Cryptojacking: Changing Cyberthreat Landscape in 2023
Advertiser: https://timezest.com/mspradio/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
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8 min

About Business of Tech: Daily MSP News & IT Services Analysis

From the publisher's feed

Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business.

Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent analysis for managed service providers, IT services leaders, and the vendors who sell to them.

Short daily episodes keep you current in about 15 minutes. Longer interviews go deep with MSP owners, investors, analysts, and channel executives on where the managed services market is heading.

What this MSP podcast covers:

• AI for MSPs — AI pricing and consumption billing, AI liability and governance, and AI agents in the service desk

• MSP pricing and profitability — per-user vs. usage-based pricing, margins, service agreements, and vendor rebates

• MSP M&A and private equity — acquisitions, roll-ups, valuations, and what consolidation means for independent MSPs

• MSP vendors and partner programs — Microsoft, Kaseya, ConnectWise, N-able, Pax8, and how channel programs shift risk onto providers

• MSP cybersecurity and liability — cyber insurance, compliance, regulation, and the security-stack decisions that expose a managed service provider

• MSP operations — automation, PSA and RMM, hiring, and the operational maturity that separates growing MSPs from stalled ones

Questions we answer:

• How should an MSP price AI services when vendors move to consumption billing?

• Who carries the liability when AI acts inside a client environment?

• What does private equity consolidation mean for MSP valuations?

• Which vendor partner program changes quietly cut MSP margins?

• What do insurers and regulators now expect from managed service providers?

Business of Tech is produced by MSP Radio, the independent media company for the managed services and IT channel community. Hosted by Dave Sobel, MSP industry analyst and longtime channel veteran. Written versions of every episode, with full source links, at businessof.tech.