What is Business Service Design and is it the next big thing? If you’re curious about this powerful new human-centred approach you will be interested in this BA Brew where Jonathan, Kerry and Kate share their thoughts on the subject.

Topics covered include: Systems, Service, Design and Lean Thinking; Business Service Design tools, frameworks, techniques and more.

AssistKD provides training, apprenticeships and consultancy services throughout the UK and internationally. Click here to view AssistKD’s Service Design courses.