Business Analysis Live!

Host, Susan Moore, welcomes the hosts of The JDE Connection podcast, Chandra Wobschall and Paul Houtkooper, to this first-ever cross over episode of Business Analysis live! You'll learn more about Chandra and Paul and their experiences with business analysis around the financial system they support, JD Edwards, an enterprise resource planning (ERP) solution owned by Oracle. 

In this episode we talk about gathering requirements and learn a bit about why IIBA uses the term "eliciting" when referring to these activities.  Chandra and Paul share their experiences and techniques, like using questions to uncover true goals and maintaining trust by creating safe spaces for collaboration.

We also talk about the role of emotional intelligence, active listening, and problem-solving in handling tough stakeholders and navigating critical business systems. This insightful exchange will leave you equipped with practical strategies and techniques for turning implicit needs into explicit requirements, managing stakeholder emotions, and fostering productive relationships in complex environments. Don't miss this opportunity to learn from seasoned professionals who know how to ask the right questions and unlock deeper understanding with your stakeholders!

Resources: 

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA 

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at https://www.iiba.org/

#businessanalysis #requirements #gatheringrequirements #elicitation

00:06 Introduction and Guests
01:39 Guest Backgrounds 
03:38 Requirement Elicitation Challenges and JD Edwards
05:39 Educating Analysts and Techniques

Susan Moore and, guest co-host, Fabricio Laguna (The Brazilian BA) introduce the concept of driving behaviors for business success, using the upcoming World Management Agility Forum conference as a backdrop. They are joined by Hugo Lourenco, founder of World Management Agility Forum, and Gonçalo Pereira, Human Factors Researchers at The Agile Thinkers to explore the critical role of human factors in business environments.

The discussion centers on the importance of key behaviors such as communication, cooperation, decision-making, and leadership in fostering business success. Hugo and Gonçalo emphasize the need for a behavioral management system that enhances agility, enabling businesses to adapt and thrive in rapidly changing environments. The conversation also touches on the relationship between IIBA and the conference, highlighting the alignment between business analysis and the human competencies outlined in the Business Analysis Body of Knowledge (BABOK Guide).

Listeners will gain insights into how the World Management Agility Forum evolved from a small gathering into a global event that attracts middle and senior management professionals seeking to connect with industry leaders and gain practical knowledge. Hugo shares the origins of the forum and its unique focus on human factors, which has led to significant improvements in business outcomes for participating companies.

The episode sheds light on how behaviors are the bridge between practices and context, making a strong case for prioritizing human factors in business training and strategy.

Resources: 

Connect with Hugo on LinkedIn

Connect with Goncalo on LinkedIn

Connect with Fabricio Laguna, The Brazilian BA

Learn more about World Management Agility Forum and their upcoming conference in Lisbon, Portugal

Business Analysis Live is hosted by ⁠Susan Moore⁠, Community Engagement Manager at IIBA

We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠https://www.iiba.org/⁠

#businessanalysis #humanfactors #agility

Host Susan Moore teams up with Steve Jones, a business analysis professional, IIBA Hartford chapter leader, and co-host of Analysts After Dark. They explore the often underrated but incredibly useful technique of observation and how it can bring deeper context to your analysis work. And it’s not just about seeing—observation involves all your senses. When done right and validated, it can sharpen communication, boost agility, build empathy, and strengthen relationships.

From crafting models and solving problems to acing discovery sessions, they cover the many ways observation can elevate your analysis game. Plus, they talk about upcoming IIBA Hartford chapter events and how you can connect with business analysis professionals worldwide!

Resources:

-Connect with Steve on LinkedIn

-Follow Analysts After Dark on LinkedIn

-Find an IIBA Chapter Event on our calendar

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA

We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at https://www.iiba.org/

#Observation #BusinessAnalysis #Communication

In this episode, hosts Susan Moore and Scott Bennett talk with the organizers and speakers from the 2024 IIBA Soft Ed Festival of Business Analysis. The conference organizers, Briana Ertanin and Luigi Bini, along with the planning team, share how they used the 3 I's—Innovate, Inspire, and Ignite—to set the vision for the event.

Then, we chat with three of the many speakers, Jen Battan, Glenn Brule, and Lauren Ryder, who share their perspectives on the role of business analysis in various contexts. As always, it's a lively conversation with plenty of twists and turns!

We also take a moment to thank Scott for his contributions to our podcast as he transitions from IIBA to becoming a full-time YouTuber.

Resources: 

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠[email protected]⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

In this episode of Business Analysis Live!, Scott and Susan talk with business architect, Breanne Casteel. They talk about business architecture, highlighting its critical role in connecting strategic vision with operational execution. Breanne shares the skills required for a business architect, her transition from business analysis, and the process of building effective business architecture. They go into the important role of business architect as a trusted advisor, focusing on the importance of communication, stakeholder engagement, and simplifying complex ideas. Additionally, they offer guidance for those interested in pursuing a career in business architecture.

Connect with Breanne Casteel on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠[email protected]⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessarchitecture #businessanalysis #trustedadvisor

In this episode, hosts Susan and Scott are joined by Mohsen Akhavannia, to discuss practical strategies for communicating effectively with AI tools like ChatGPT. Drawing parallels from business analysis, they explore how to formulate queries using natural, providing context, and asking follow-up questions to optimize AI interactions and get the outputs you want.

Whether you're new to AI or looking to enhance your querying skills, this episode offers valuable insights into leveraging AI effectively in your projects and daily workflows.

Connect with Mohsen on LinkedIn

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠[email protected]⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

In this episode, we talk about the power of visual communication in business analysis. We are joined by

Visual communication is all a component of visual thinking. Paddy talks about why visual thinking is important and how you can build those skills.

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠[email protected]⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis #visualthinking #visuallcommunication

00:00:00 - Introduction and Importance of Visuals in Business Analysis
00:01:23 - Guest Introduction: Patty's Background and Journey
00:03:50 - Discovering Visual Thinking at Deutsche Bank
00:05:09 - Live Interaction and Audience Engagement
00:06:07 - Meeting Grant and Starting Visual Jam
00:07:43 - Explaining Visual Thinking and Its Types
00:11:29 - Importance of Visual Thinking in Business Analysis
00:13:08 - Attention Span and Engagement in Visual Communication
00:15:57 - Examples of Effective Visual Communication
00:18:24 - Interactive Drawing Exercise: Squiggle Birds
00:22:05 - Learning and Practicing Visual Thinking Skills
00:25:13 - Resources for Visual Thinking: The Noun Project and Books
00:28:27 - Using Visuals in Professional Settings
00:30:49 - Tips for Engaging Presentations with Visuals
00:33:05 - Audience Questions: Visual vs. Verbal Communication
00:37:03 - Using Visuals for Problem-Solving and Thought Processes
00:40:00 - Creating Effective Visual PowerPoint Presentations
00:43:59 - AI Tools for Visual Storytelling
00:44:34 - Closing Remarks and Future Topics

Are Business Analysis Roles the Gateway to Project Management? Discover How BA Skills Can Propel You into Leadership!

Wondering if your skills as a business analyst could open doors to leadership opportunities? Join us in this week's episode as we talk with speaker, educator and business analysis practice lead, Priyanka Agrawal, about how you can leverage your business analysis skills in formal leadership roles. We answer questions such as:

- How to become a leader?

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠[email protected]⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Is there just one way to do business analysis? Is there a right way? How do we bring together all these techniques and tasks to achieve the right outcomes? Susan and Scott chat with Howard Podeswa about how to do business analysis work. Howard is an author of three books for business analysis professionals (see list below). You can follow Howard on LinkedIn.

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠[email protected]⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

- Susan Moore, Community Engagement Manager at IIBA

- Scott Bennett, Manager, Business Analysis at IIBA

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis

Susan and Scott talk with Eno Eka, Founder of Business Analysis School, about the Global State of Business Analysis (GSBA), the report from IIBA's annual survey that shares insights from business analysis professionals from all over the world.

Resources:

Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠[email protected]⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage. 

Business Analysis Live is hosted by:

International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis.  As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.  

#businessanalysis