The “better burger” business has been rapidly expanding across the United States and internationally, with chains like Five Guys and Shake Shack growing at break-neck speed. In response, McDonald’s has tried switching up its own menu to lure back health-conscious customers. But when the pandemic hits and people start tightening their wallets, the better burger business model will be put to the ultimate test. When it comes down to it, how much do people really value quality over cost?

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It's the mid-2000s, and new burger chains are popping up across the United States. Places like Five Guys and Shake Shack are touting their higher-quality ingredients. As these chains rapidly expand, they force behemoths like McDonald’s to reevaluate their own businesses and switch up their menus. And as “better burgers” make it big, they start competing with each other for space in an increasingly overstuffed industry.

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Southwest Airlines announced some big changes recently, and customers of the “Love Airline” are not feeling it. Joe Guinto, a business reporter who wrote this season, joins David to discuss the airline’s next steps, and what it’ll take to keep fans and employees loyal. Later, Bankrate’s Benét Wilson (also known as the “Aviation Queen”) https://www.bankrate.com/authors/benet-j-wilson/ explains those high ticket prices, and which credit cards give frequent flyers the most bang for their buck. 

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It’s 2023 and Southwest Airlines’ stock is in a nosedive. With costs ascending, Southwest CEO Bob Jordan freezes hiring and slashes spending. Amid all that, a crisis at Boeing has left Southwest short on jets. With Southwest weakened, an unwelcome, activist investor rushes on board. Jordan jettisons staffers along with longstanding policies like open seating and free bags. It’s a new era for the airline. But the question remains: Will Southwest passengers go along for the ride?

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It's 2021 and for the first time in nearly 50 years, Southwest Airlines posts an annual net loss. Amid the crisis, thousands of Southwest workers head for early retirement. The next year, Southwest is short on staff as Americans return to the skies. Pilots and flight attendants complain of being overworked. A winter storm cripples Southwest’s operations, exposing the airline’s underinvestment in technology. Millions are stranded. Lawmakers and the public ask: Will Southwest ever straighten up and fly right?

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Can you remember the last time you got mail from an AOL email address? Or fired off an IM? In the 1990s, AOL was the hottest name in cyberspace, but now it’s a digital ghost. Journalist and author Nina Munk is the author of Fools Rush In: Steve Case, Jerry Levin, and the Unmaking of AOL Time Warner — she explains how the merger meltdown led to AOL’s demise. Plus, Lauren Goode and Michael Calore of the Wired podcast Uncanny Valley share a remembrance of AOL Instant Messenger — and how it laid the groundwork for online communication as we know it.  

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The AOL Time Warner merger is done. Now Jerry Levin and Steve Case must deliver on the bold promises. But will disharmony in the ranks and slumping ad sales be the undoing of the merger — or was the entire deal doomed from the start?

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When AOL and Time Warner find a way around their differences, the biggest merger in history is on. But when rivals attack and tech stocks meltdown, AOL finds it must meet Wall Street expectations or watch its mega-deal derail.

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It’s 1999 and America Online’s the hot stock of the dot.com boom. But when AOL’s CEO Steve Case gets nervous about the future, he settles on a bold plan: to buy media giant Time Warner in the biggest merger in U.S. history.

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Elon changes Twitter's algorithm to make himself king of the hill, but can he protect himself from public opinion?

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