Founder of Google's Empathy Lab, <a href="https://www.semipermanent.com/profiles/danielle-krettek" target="_blank">Danielle Krettek</a>, believes that using empathy at work results in happier staff, and greater productivity.<a href="https://www.minterdial.com/" target="_blank">Minter Dial,</a> author of Heartificial Empathy thinks it might even help you fall in love!Empathy has become the business world’s new secret sauce – but can it be taught to a chat bot?  Producer: <a href="https://www.linkedin.com/in/maria-tickle-40497622/" target="_blank">Maria Tickle</a>

Founder of Google's Empathy Lab, Danielle Krettek, believes that using empathy at work results in happier staff, and greater productivity. Minter Dial, author of Heartificial Empathy thinks it might even help you fall in love! Empathy has become the business world’s new secret sauce – but can it be taught to a chat bot? Producer: Maria Tickle

Founder of Google's Empathy Lab, <a href="https://www.semipermanent.com/profiles/danielle-krettek" rel="noopener noreferrer">Danielle Krettek</a>, believes that using empathy at work results in happier staff, and greater productivity.<a href="https://www.minterdial.com/" rel="noopener noreferrer">Minter Dial,</a> author of&nbsp;Heartificial Empathy&nbsp;thinks it might even help you fall in love!Empathy has become the business world’s new secret sauce – but can it be taught to a chat bot? &nbsp;Producer: <a href="https://www.linkedin.com/in/maria-tickle-40497622/" rel="noopener noreferrer">Maria Tickle</a>

Can Google teach us empathy?

You spend so much time on work, why accept the status quo, when there are ways to do it better? Get expert advice, research and hacks that will crush your inertia.

Join Lisa Leong and other This Working Lifers as we experiment and explore the latest in the world of work.
 

We cover policy issues, like hybrid workplaces and remote work, employee wellbeing and organisational culture, the use of AI, employee surveillance, employee engagement, diversity and inclusion. We talk about progress on wider issues that relate to work, like work life balance, organisational change, restructures, and casualisation. On This Working Life our focus is on everything related to the people in a workplace too, including culture, individual experiences, performance management and career advice.

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You spend so much time on work, why accept the status quo, when there are ways to do it better? Get expert advice, research and hacks that will crush your inertia. Join Lisa Leong and other This Working Lifers as we experiment and explore the latest in the world of work. We cover policy issues, like hybrid workplaces and remote work, employee wellbeing and organisational culture, the use of AI, employee surveillance, employee engagement, diversity and inclusion. We talk about progress on wider issues that relate to work, like work life balance, organisational change, restructures, and casualisation. On This Working Life our focus is on everything related to the people in a workplace too, including culture, individual experiences, performance management and career advice.

You spend so much time on work, why accept the status quo, when there are ways to do it better?&nbsp;Get expert advice, research and hacks that will crush your inertia.

Join Lisa Leong and other This Working Lifers as we experiment and explore the latest in the world of work.
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We cover policy issues, like hybrid workplaces and remote work, employee wellbeing and organisational culture, the use of AI, employee surveillance, employee engagement, diversity and inclusion. We talk about progress on wider issues that relate to work, like work life balance, organisational change, restructures, and casualisation. On This Working Life our focus is on everything related to the people in&nbsp;a workplace too, including culture, individual experiences, performance management and career advice.

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Can Google teach us empathy?

Can Google teach us empathy?

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