Five years ago, Dylan Marron (creator and host of Conversations with People Who Hate Me) started engaging his internet detractors in long-form conversations over the phone. What started as a coping mechanism has turned into a hit podcast, lessons from which he’s shared in his new book.

A few curiosities you’ll uncover in this episode:

• The four-word idea that’ll change how you approach all conversations
• How you can apply what Dylan’s learned from internet haters to any relationship in your life
• What’s the point of trying to empathize with internet haters?

Did You Know?

Do you avoid conflict at all costs? Maybe society should thank you. Research at the University of Alabama at Birmingham suggests that conflict avoidance is how societies overcome violence.

Curious State is a Quick and Dirty Tips podcast hosted and produced by Doug Fraser.

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