Send us a text

In this episode of Workday Gold, Keith Bitikofer is joined by Eric Olson, VP of Customer Operations at OneSource Virtual. Eric shares the winding path of his Workday career, from raising his hand for payroll at CPSG to navigating mergers, acquisitions, and a return to OSV. He highlights the critical role that saying "yes" plays in shaping long-term career growth and offers candid insight into how company culture, leadership mindset, and team trust evolve.

They also explore OSV's strategic transformation after divesting its professional services division. Now, OSV focuses entirely on in-tenant business process services for Workday customers. Eric discusses how that shift has opened new doors for collaboration and alignment. The episode wraps with powerful leadership lessons on transitioning from contributor to manager to executive, especially the unseen challenges and responsibilities that come with each level.

For information on all of Keith's books, newsletter and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/

To connect with Eric Olson, you can find him on LinkedIn at

https://www.linkedin.com/in/ericolson1/