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Most Workday professionals assume the technical career path only goes one direction — deeper specialization. But what if your next step isn’t more technical… it’s more relational?

In this episode of Workday Gold, Keith Bitikofer sits down with Chris Lennon, Regional Sales Director at Kainos, to explore his journey from QA tester to consultant, product owner, and ultimately sales leader. They discuss relational selling, the difference between services and product thinking, Built on Workday opportunities, and practical advice for professionals ready to grow beyond their current role. A candid, practical conversation about trust, career risk, and building influence inside the Workday ecosystem.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Christian on LinkedIn at: 

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/chrislennonkainos/

[email protected]

Career Article on LinkedIn by Chris: From QA to Sales. My journey so far, with some helpful tips!

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What does a long, successful Workday career really look like? In this episode of Workday Gold, Keith Bitikofer talks with James Beattie about a 14-year journey across partners, customers, independent consulting, and large enterprises, including time on Amazon’s Workday program.

They explore what AMS work teaches you that implementations don’t, why humility and prototyping matter even for senior experts, how scale exposes ERP limitations, and why fear of releases keeps many customers from getting full value from Workday. A practical, experience-driven conversation for anyone building or supporting Workday long-term.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and James Beattie on LinkedIn at: 

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/jamescbeattie/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

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AI models are advancing fast, and it’s an opportunity for Workday professionals to rethink how systems, roles, and skills will evolve. In this episode of Workday Gold, Keith Bitikofer and Christian Delcid break down what’s actually changing, and what isn’t, when it comes to ERP systems and AI.

They explore why Workday’s core value goes beyond the UI, how agents are beginning to replace entire workflows, and why pricing models like Flex Credits matter more than many teams realize. A grounded, practical conversation for Workday admins, HR and finance leaders, and anyone thinking about the future of enterprise systems.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Christian on LinkedIn at: 

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/christiandelcid/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

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Feeling stuck in your Workday career? In this episode of Workday Gold, Keith Bitikofer is joined by Christian Delcid to explore why that feeling is often more about limited visibility than limited opportunity. They unpack the many paths available across the Workday ecosystem, including customers, partners, Workday roles, consulting, sales, and emerging Built on Workday opportunities.

The conversation also dives into self-awareness, personality assessments, burnout, life stages, and how AI is becoming a valuable tool for career reflection and learning. A thoughtful, practical discussion for anyone navigating what’s next in their Workday career.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Christian on LinkedIn at: 

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/christiandelcid/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

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How do you explain a Workday solution to someone who can’t visualize what a new Extend App will actually look like? As a technical designer, it may be clear in your head, but for users and business leaders, it can feel abstract and hard to grasp. In this episode of Workday Gold, Keith Bitikofer sits down with Katie Holden, former Workday platform leader and co-founder of Slider.dev, to explore how visualization and AI are transforming the way teams communicate requirements and solutions.

They discuss bridging the gap between business needs and technical design, where AI adds real value, where it doesn’t, and the career lessons that come from navigating ambiguity, startups, and enterprise growth. 

This is a practical, experience-driven conversation for Workday professionals, HR and finance leaders, and anyone designing solutions in complex systems.

Link to Slider.dev demo: 

https://supercut.ai/share/slider/yVqwLFjEJot9JFmb46m-FG

Special Offer: If you write to Katie at [email protected] with the code WORKDAYGOLD, she will give you 2 free weeks to try out Slider.dev. The only catch you have to do a call with me at the end to give feedback. What did and didn’t work, so we can keep improving! 

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Katie on LinkedIn. 

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Send us a text

Most Workday professionals don’t plan their careers; they grow into them. In this episode of Workday Gold, Keith Bitikofer sits down with senior HRIS analyst Stephen Timmons to talk about his journey from HR operations to owning Workday as a solo practitioner.

They discuss the realities of being the only Workday person, the pressure to have instant answers, why testing and documentation matter, how community plays a critical role, and how AI is shifting Workday roles from task execution to architectural thinking. If you’ve ever felt overwhelmed, behind, or unsure of your next step, this episode will hit home.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Stephen on LinkedIn. 

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

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Workday Extend and AI agents are no longer theoretical, they’re already reshaping how customers solve real problems. In this episode of Workday Gold, Keith Bitikofer sits down with Rick Leunisse, co-founder of Incubane, to explore what’s actually working today.

They discuss why deep Workday knowledge matters more than ever, how Extend has matured into a strategic capability, and how Workday’s acquisitions, such as Sana, Flowise, and Pipedream, fit together. If you’re trying to understand where the Workday ecosystem is headed and how to prepare your skills and teams, this conversation will help you separate signal from noise.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Rick on LinkedIn. 

Check out Rick's AI Agent Strategy Blueprint.

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Send us a text

Careers in the Workday ecosystem aren’t linear, and that’s often where the real growth happens. In this episode, Keith Bitikofer is joined by Michael Domingo, Senior Manager of HR Technology Engineering at CVS Health, to explore the journey from ticket-solver to architect and the changes that occur when Workday operates at a massive scale.

They discuss sustainable support models, the power of community learning, embedded guidance in Workday, and why “privacy debt” is emerging as a critical concern as AI becomes more embedded in HR technology. This conversation is packed with practical insight for Workday professionals, leaders, and anyone thinking about the future of HR systems.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Michael on LinkedIn. 

Check out Michael's new Substack called 'The Department of First Things First.'

michaelpdomingo.com

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

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Workday customers are demanding faster implementations, smaller consulting and customer support teams, less manual effort, and AI agents may finally make that possible. 

In this episode, I talk with PeopleFlow.io founder Harish Vashisht about how AI tools are automating release testing, monitoring integrations, preserving institutional knowledge, and enabling consultants and support teams to do more with less. His team is building an “agent layer” for Workday that proactively detects issues, executes processes, and reduces the load on administrators and SMEs.

We also explore how these changes will reshape the consulting industry, impact team structures, and create new career paths for Workday professionals. Harish shares candid insights on the skills that matter most, the mindset shift required, and why experimenting with AI is now a critical part of professional growth. 

If you’re curious where Workday is heading and what it means for your work, this conversation offers a compelling look into the future.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Harish on LinkedIn at: 

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/harish-vashisht-8553539/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Send us a text

Writing reports in Workday can be frustrating, time-consuming, and counterintuitive, especially for people coming from SQL, Power BI, or other reporting tools. In this episode, Keith and Christian break down why Workday reporting feels different, what new report writers should focus on, and how to accelerate learning by leveraging standard reports, governance frameworks, and smart defaults. Along the way, they share stories from projects where reporting went right and where it went very wrong.

The conversation also explores Discovery Boards, Matrix reports, and the shift toward visual analytics that users actually engage with. From tenant hygiene to integration ownership to drillable dashboards, this episode offers practical, real-world guidance for anyone who owns reporting in their organization. Whether you're supporting HR, finance, or operations, you'll find lessons and ideas you can apply immediately.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Christian on LinkedIn at: 

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/christiandelcid/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.