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How do you explain a Workday solution to someone who can’t visualize what a new Extend App will actually look like? As a technical designer, it may be clear in your head, but for users and business leaders, it can feel abstract and hard to grasp. In this episode of Workday Gold, Keith Bitikofer sits down with Katie Holden, former Workday platform leader and co-founder of Slider.dev, to explore how visualization and AI are transforming the way teams communicate requirements and solutions.
They discuss bridging the gap between business needs and technical design, where AI adds real value, where it doesn’t, and the career lessons that come from navigating ambiguity, startups, and enterprise growth.
This is a practical, experience-driven conversation for Workday professionals, HR and finance leaders, and anyone designing solutions in complex systems.
Link to Slider.dev demo:
https://supercut.ai/share/slider/yVqwLFjEJot9JFmb46m-FG
Special Offer: If you write to Katie at [email protected] with the code WORKDAYGOLD, she will give you 2 free weeks to try out Slider.dev. The only catch you have to do a call with me at the end to give feedback. What did and didn’t work, so we can keep improving!
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Katie on LinkedIn.
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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Most Workday professionals don’t plan their careers; they grow into them. In this episode of Workday Gold, Keith Bitikofer sits down with senior HRIS analyst Stephen Timmons to talk about his journey from HR operations to owning Workday as a solo practitioner.
They discuss the realities of being the only Workday person, the pressure to have instant answers, why testing and documentation matter, how community plays a critical role, and how AI is shifting Workday roles from task execution to architectural thinking. If you’ve ever felt overwhelmed, behind, or unsure of your next step, this episode will hit home.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Stephen on LinkedIn.
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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Workday Extend and AI agents are no longer theoretical, they’re already reshaping how customers solve real problems. In this episode of Workday Gold, Keith Bitikofer sits down with Rick Leunisse, co-founder of Incubane, to explore what’s actually working today.
They discuss why deep Workday knowledge matters more than ever, how Extend has matured into a strategic capability, and how Workday’s acquisitions, such as Sana, Flowise, and Pipedream, fit together. If you’re trying to understand where the Workday ecosystem is headed and how to prepare your skills and teams, this conversation will help you separate signal from noise.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Rick on LinkedIn.
Check out Rick's AI Agent Strategy Blueprint.
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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Careers in the Workday ecosystem aren’t linear, and that’s often where the real growth happens. In this episode, Keith Bitikofer is joined by Michael Domingo, Senior Manager of HR Technology Engineering at CVS Health, to explore the journey from ticket-solver to architect and the changes that occur when Workday operates at a massive scale.
They discuss sustainable support models, the power of community learning, embedded guidance in Workday, and why “privacy debt” is emerging as a critical concern as AI becomes more embedded in HR technology. This conversation is packed with practical insight for Workday professionals, leaders, and anyone thinking about the future of HR systems.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Michael on LinkedIn.
Check out Michael's new Substack called 'The Department of First Things First.'
michaelpdomingo.com
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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Workday customers are demanding faster implementations, smaller consulting and customer support teams, less manual effort, and AI agents may finally make that possible.
In this episode, I talk with PeopleFlow.io founder Harish Vashisht about how AI tools are automating release testing, monitoring integrations, preserving institutional knowledge, and enabling consultants and support teams to do more with less. His team is building an “agent layer” for Workday that proactively detects issues, executes processes, and reduces the load on administrators and SMEs.
We also explore how these changes will reshape the consulting industry, impact team structures, and create new career paths for Workday professionals. Harish shares candid insights on the skills that matter most, the mindset shift required, and why experimenting with AI is now a critical part of professional growth.
If you’re curious where Workday is heading and what it means for your work, this conversation offers a compelling look into the future.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Harish on LinkedIn at:
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/harish-vashisht-8553539/
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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Writing reports in Workday can be frustrating, time-consuming, and counterintuitive, especially for people coming from SQL, Power BI, or other reporting tools. In this episode, Keith and Christian break down why Workday reporting feels different, what new report writers should focus on, and how to accelerate learning by leveraging standard reports, governance frameworks, and smart defaults. Along the way, they share stories from projects where reporting went right and where it went very wrong.
The conversation also explores Discovery Boards, Matrix reports, and the shift toward visual analytics that users actually engage with. From tenant hygiene to integration ownership to drillable dashboards, this episode offers practical, real-world guidance for anyone who owns reporting in their organization. Whether you're supporting HR, finance, or operations, you'll find lessons and ideas you can apply immediately.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Christian on LinkedIn at:
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/christiandelcid/
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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What does Workday look like through the eyes of a former SpaceX integrations expert? In this episode, I sit down with Zach Ledford, co-founder of Eljun LLC, to explore how integrations quietly power the success of every Workday implementation — and why companies move toward a best-in-class tech ecosystem. Zach shares what he learned building a managed integration service, productizing solutions, and supporting organizations that need Workday to connect cleanly with dozens of downstream systems.
We also talk about how AI will reshape Workday, why friction-point discovery is the most underrated skill in HR and IT, and the career advice Zach wishes he had learned 15 years earlier. Whether you’re an HCM analyst, a Workday leader, or someone exploring entrepreneurship in the ecosystem, this conversation will leave you with practical insights you can use immediately.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Zach on LinkedIn at:
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/zachary-ledford-mba-pmp/
https://www.eljunllc.com/
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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Floyd Walterhouse has been shaping the Workday story since before most of us joined the conversation. As one of Workday’s earliest customers and design partners for U.S. Payroll, his insights are both historical and refreshingly practical.
In this 50th episode, Floyd joins Keith Bitikofer to share lessons from nearly five decades in IT — from mainframe coding to testing the Workday AI payroll agent. They discuss how collaboration, simplicity, and continuous learning drive long-term success in the Workday ecosystem.
If you’ve ever asked, “What does Floyd say?” on Workday Community, this episode is for you.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Floyd on LinkedIn at:
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/floyd-w-607a71b/
The best place to follow Floyd is on Workday Community! That's where he puts his best content!
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
Send us Fan Mail
In this episode, Keith sits down with Praveen Hari, Head of HR Engineering at Coinbase and a former Workday leader who helped launch Workday Extend. Praveen shares behind-the-scenes insight from building Workday solutions at massive scale across Meta, Amazon Twitch, and now Coinbase—where AI, automation, and event-based integration are redefining what HR tech teams deliver.
You'll hear how the most advanced Workday shops are adopting orchestration, middleware, MCP, and low-code tools, plus concrete advice to future-proof your career. If you want to understand where Workday is heading—and how to grow with it—this is a must-listen conversation.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Praveen on LinkedIn at:
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/praveenhari2000/
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
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Most Workday project failures don’t come from configuration — they come from people capacity, leadership alignment, and missing accountability. In this episode, longtime project manager and rescue specialist Craig Erhorn shares what really goes wrong behind the scenes and how to fix it before it shows up in go-live risk logs.
Craig breaks down the patterns he’s seen over decades of implementations: executives who sponsor in name only, teams stretched to the limit, and timelines built on assumptions instead of workload reality. He also shares his own journey from customer to independent consultant, and why specialization and visibility are the keys to a sustainable consulting career. If you manage projects in the Workday ecosystem — or want to — this episode is packed with practical takeaways.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Craig on LinkedIn at:
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/craigerhorn/
NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
From the publisher's feed
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher…
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

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