Catalyst

Charlie Li on enterprise approaches to cloud infrastructure 

What’s the real promise of moving to the cloud? And how did moving to the cloud become the solution to everyone’s problems? This week on Catalyst, Clinton is joined by Charlie Li, NTT DATA’s Senior Executive Vice President and Global Head of Cloud and Security Services, to discuss some of the biggest missteps of shifting to the cloud. Charlie shares why you shouldn’t just see the cloud as a destination but how it can actually be leveraged as a tool to improve the end user experience.

Links: 

Charlie Li

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Chris and Gina on how to build trust with clients

Great product can only happen with trust. This week Chris and Gina sit down to chat about something that is arguably more important than fulfilling a contract - your relationship with your stakeholders. Chris and Gina share the dos and don'ts of stakeholder engagement so you can create an open dialogue to better support the client’s priorities. Forget the software and hardware, it's all about how you work with the team.

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Clarios’ Jim Brusnahan on his leadership ideology where you get to complain…but just once 

When Jim Brusnahan sees that his team is hurting or encountering blockers he invites them to a gripe session. They go around the table and share their complaints. As Global Functions IT Business Partnership Lead Jim is well versed in dealing with people, relationships and politics, and over time he developed the one gripe system to help his team process their emotions. This week Jim chats with Clinton about healthy ways to navigate complex interpersonal conflicts in the workplace.

Links: 

Clarios 

Jim Brusnahan - LinkedIn

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Clinton chats with Ash Howell and Dave Schell on how to involve design early on 

When should design be brought into the process? In this archived episode, we learn from NTT DATA’s own Dave Schell and Vectorform’s Ash Howell that it should be brought in as early as possible. They share tips on how to get the design conversation started early and why it will leave your customers happier. 

Links: 

Vectorform

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Gina, Natalie Kurz and Cathy LoDucato discuss the importance of digital development in the public sector 

All too often users come away from using a public sector website or app feeling frustrated and confused. In this archived episode, Gina is joined by Natalie Kurz and Cathy LoDuca to discuss the unique product challenges that are faced when working in the public sector. They also share ways to improve public sector systems and share websites/apps that they love. 

Links:

US Website Design System  

US Digital Services 

18F 

US General Services Administration  

USPS Informed Delivery 

Park NYC App 

US Social Security Administration  

Nixle App

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Chris and Gina on looking at your business like a portfolio 

When it comes to personal finances bonds are generally low-risk and stable and stocks are high-risk, high-reward. Ideally you have a mix of both. Why not look at your business product portfolio in a similar way? This week Chris and Gina take a look at this analogy and talk about the importance of having some high-risk products that lead to transformational change and how to build your case around these products.

Links: 

This Might Get Me Fired - Greg Larkin

Zoning in on the win: Navigating real transformation with Geoffrey Moore

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Chris and Clinton on how to focus more on less 

Some work days can feel like you’re stuck on a hamster wheel, you’re busy all day but then you realize that you haven’t moved an inch on any meaningful work. This week, Chris and Clinton help us get off the hamster wheel. Drawing on ideas from Cal Newport’s book Slow Productivity, they break down how you can slow down and focus on creating quality over quantity.

Links: 

Slow Productivity 

Cal Newport

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Nate Berent-Spillson on reducing friction and improving momentum 

In tech, change is a constant. In this archived episode, Nate Berent-Spillson, the author of Frictionless Enterprise, chats with Clinton about how to embrace change in your enterprise. What if instead of fighting change, you could use change as a driving force to empower innovation? It’s time to embrace a frictionless enterprise! 

Links: 

Frictionless Enterprise

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Christina Merrill on why and how she developed CancerBuddy 

Being diagnosed with cancer or supporting a friend or family member through a cancer diagnosis can be a lonely thing. Luckily there is a new app that’s trying to change that. This week, Chris and Gina sit down with Christina Merrill, the President and CEO of the Bone Marrow and Cancer Foundation and the creator of the CancerBuddy app, to talk about why she wanted to develop this app. She shares why support systems can be so life changing for cancer patients and explains how a dating experience informed the way she developed the app.

Links: 

CancerBuddy 

CancerBuddy - Apple Store

CancerBuddy - Google Play

Bone Marrow and Cancer Foundation

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Chris and Gina on what payment model works best for users

Back in the day people paid for cable packages and big bundled deals. Then many products moved to a free, ad-supported model. Now it seems the industry is leaning somewhere in the middle. This week Chris and Gina talk about the history of product payment models and discuss current trends in paying for software. 

Links: 

Monarch

Credit Karma

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