Catastrophic events are very unusual but also very disruptive. The Canadian Province of British Columbia (BC) has a high certainty that a major event will affect its ability to continue delivery government services to its citizens. This week we'll talk to the Executive Director of the Ministry of Citizens' Services for the BC Government, Ivan Rincon. Ivan will talk to us about the vision developed by the BC government to address the catastrophic events that face the Province. He'll walk us through how the government started planning for the event(s) and what actions are currently underway to address the on-coming threat in a large and complex organization, to ensure continuity of government services.