Originally posted on: https://www.cbtnews.com/how-to-maximize-the-service-appointment-process-and-retain-more-customers/

On this week’s episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how managers can use the service appointment process to sell convenience to the customer.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

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Originally posted on: https://www.cbtnews.com/dont-let-fear-and-worry-take-the-drivers-seat/

Fear and worry are two ways you can get yourself into situations that will not support your dealership. In today’s Tip of The Day, Mark Tewart shares a tick that can help you invest your energy in a way that produces positive outcomes and moves you closer to what you have set out to achieve.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

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Originally posted on CBTNews.com: https://www.cbtnews.com/improving-con...

Have you ever wondered why consumers who submit a lead on your website don’t pick up the phone when you call? Brian explains why and suggests performing this task with your lead form thank you page.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

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Twitter: @CarBizToday

Originally posted on: https://www.cbtnews.com/crm-managers-bdrs-and-how-to-be-successful/

On this week’s episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and how to be successful at your dealership.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

Facebook: https://www.facebook.com/CarBizTodayNews

Twitter: @CarBizToday

Instagram: https://www.instagram.com/carbiztoday/

Originally posted on: https://www.cbtnews.com/improving-connection-rates-online-car-shoppers/

Have you ever wondered why consumers who submit a lead on your website don’t pick up the phone when you call? Brian explains why and suggests performing this task with your lead form thank you page on today’s Tip of the Day.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

Facebook: https://www.facebook.com/CarBizTodayNews

Twitter: @CarBizToday

Instagram: https://www.instagram.com/carbiztoday/

Originally posted on: https://www.cbtnews.com/daily-automotive-newscast-december13-2019/

CBT News Week In Review for Friday, December 13th, 2019: What November Sales Numbers Indicate for the Close of 2019 Here to give us an overview of this November's numbers and what we can expect from Q4 and beyond is Charlie Chesbrough, senior economist and senior director of industry insights at Cox Automotive. Watch Now Attracting Auto Technicians in a Highly Competitive Market - Don Reed, DealerPRO Training.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

Facebook: https://www.facebook.com/CarBizTodayNews

Twitter: @CarBizToday

Instagram: https://www.instagram.com/carbiztoday/

Originally posted on: https://www.cbtnews.com/altering-the-language-being-used-in-your-dealership/

On this week’s episode of Kain & Co., David Kain talks about the use of outdated language in the dealership and how customers may react positively to a change in how you communicate.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

Facebook: https://www.facebook.com/CarBizTodayNews

Twitter: @CarBizToday

Instagram: https://www.instagram.com/carbiztoday/

Originally posted on: https://www.cbtnews.com/increasing-product-sales-by-training-your-sales-department/

On today’s Tip of the Day, Becky Chernek talks about how educating your entire dealership on the products you have for sale can increase overall profits and make for a more cohesive customer experience.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

Facebook: https://www.facebook.com/CarBizTodayNews

Twitter: @CarBizToday

Instagram: https://www.instagram.com/carbiztoday/

Originally posted on: https://www.cbtnews.com/how-dealers-can-meet-the-delivery-demands-of-their-digital-retailing-strategy/

On today’s show, we’re pleased to welcome Mike Malakhov, Executive Vice President at Acertus, a one-stop-shop for automotive logistics and services including transport and delivery, storage, compliance, and much more.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

Facebook: https://www.facebook.com/CarBizTodayNews

Twitter: @CarBizToday

Instagram: https://www.instagram.com/carbiztoday/

Originallly posted on: https://www.cbtnews.com/daily-automotive-newscast-december12-2019/

Today on CBTNews.com – Thursday, December 12th, 2019:

CBT Automotive Newscast for December 12, 2019:

How Dealers Can Meet The Delivery Demands Of Their Digital Retailing Strategy I Time to Break Your Old School Phone Habits I Changing your Website? Here’s What You’ll Need From Start to Sale

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

https://www.cbtnews.com/

CONNECT WITH US!

Contact us: [email protected]

Subscribe: https://www.cbtnews.com/freesubscription

Facebook: https://www.facebook.com/CarBizTodayNews

Twitter: @CarBizToday

Instagram: https://www.instagram.com/carbiztoday/