Customers are often met with a sense of fear when dealing with salespeople. However, working in automotive retail comes with it’s own set of fears. On this week’s episode of Straight Talk, David Lewis talks about the fear of rejection and how to overcome it as an automotive professional.

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CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive.

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How to Identify and Close Gaps in Your Reconditioning Process – Dennis McGinn and Scott Gruwell

What is it that motivates you? Is it a motivational speaker like Tony Robbins? A certain podcast? On today’s Tip of the Day, Becky Chernek talks about taking control of your attitude by finding the motivating factor that gets you in a positive headspace.

CBT News Week In Review for Friday, November 22nd, 2019:

How ReconVelocity is Helping Dealers Set a New Standard for Vehicle Reconditioning

The Benefits of Digital Marketing for Your Fixed-Ops Department – Andy MacLeay, Dealer.com

Dave Cantin on the Buy-Sell Market, Acquisitions, and Industry Consolidation

Today on CBTNews.com – Thursday, 21st, 2019:

The Importance of Monitoring the Quality of Your Dealership’s Leads – Kevin LeSage, Autotrade

Pros and Cons of a 4-Day Work Week for Service Technicians

Anybody Can Coach Customer Service if They Have the Right Approach

Today on CBTNews.com – Wednesday, November 20th, 2019:

Dave Cantin on the Buy-Sell Market, Acquisitions, and Industry Consolidation

Five Ways Dealership Managers Can Improve Their Leadership Skills

4 Essential Takeaways from Cox Automotive’s Latest Dealership Staffing Study

Today on CBTNews.com – Tuesday, November 19th, 2019:

The Benefits of Digital Marketing for Your Fixed-Ops Department – Andy MacLeay, Dealer.com

Why Dealers Need to Be More Transparent with Data, Communication, and Pricing

Do Dealerships Really Need Compliance Officers?

Today on CBTNews – Monday, November 18th, 2019:

How ReconVelocity is Helping Dealers Set a New Standard for Vehicle Reconditioning

4 Auto Industry Shake-Ups Dealers Should Prepare for in 2020

Why Dealers Should Send Their Employees to These 6 Upcoming Automotive Conferences

The Importance of Monitoring the Quality of Your Dealership’s Leads – Kevin LeSage, Autotrader

On today’s show, we’re pleased to welcome 20-year automotive industry veteran Dave Cantin, CEO of Dave Cantin Group. As part of the Dave Cantin Group, DCG Acquisitions specializes in the automotive buy-sell market, and today, Dave gives us a pulse on how the market is doing, and some trends to watch out for.