Change Out Loud

Learn why psychological safety pays dividends for organizations, as well as ways to measure it and redefine what you invest in to achieve organizational goals. You will be surprised at how this powerful tool can mean success...or failure... of your initiatives.

Reach Alex at:
ConductorSoftware.com
[email protected]

Are you communicating the right things at the right time? Or are your messages being lost or even creating more problems? In this episode, Adnan and Kara discuss the change curve and how to alter your communications to address your stakeholders' needs on the spectrum. 

Happy New Year! 2020 was a year filled with unexpected twists, turns and rapid change. In this two-part season finale we discuss how our world has dramatically changed since the events of 2020 and look ahead to 2021.

For us, a part of looking ahead involves looking back. In 2019, we were joined by Julia Mackay, who shared best practices from a successful vaccination program for the HPV vaccine in Scotland. HPV is the disease that causes cervical cancer in women. With the current COVID-19 vaccines undergoing approval and being rolled out, we have included this episode as it offers a change manager's perspective on the complexities of managing vaccine roll-outs.  

• Part 1: 2020 Reflections & Looking Ahead 
• Part 2: HPV Vaccine Campaign in Scotland (Starts at 11min)

We want to hear from you! 
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Are you having fun? Change is complicated but that doesn't mean you can't be creative and make it fun for everyone involved. In today's episode, Kara and Adnan discuss three ways Change Manager's can incorporate fun into their programs. 

• Gamification
• Celebrating Wins
• Laughing & Connecting with People

We want to hear from you! How have you incorporated fun into your work?

Continue the Conversation: www.ChangeOutLoud.com

In this episode, we discuss why accessible design must be top of mind for all change practitioners. Whether it is neurodiversity, a person living with color blindness, or a person who uses an alternate method of communication, our design decisions greatly impact how others are able to consume and understand our content. Key takeaways from this discussion include the following best practices:

• Differentiate Beyond Color Only
• Test Your Content with Accessibility In Mind
• Program for Accessibility Readers (i.e. Reading Tables)
• Add Metadata & Alt Text to Photos and Images
• Leverage APIs and Tools
• Upskill and Learn Best Practices

We want to hear from you! How are you incorporating accessibility into your design?

Continue the Conversation: www.ChangeOutLoud.com

COVID-19 has created unexpected downtime for many companies and their people. On this episode, we discuss how we can make the most of this downtime by investing in the skills that will be in high demand in 6-12 months. We are joined by Portia Nacinopa, a Hong Kong based training leader, to discuss opportunities. Key takeaways, include: 

As Leaders

• View Downtime as an Opportunity 
• Think Ahead: What Skills Will Your Workforce Need in 6-12 Months?
• Training Budgets: Don’t Cancel, Renegotiate Contracts with Vendors and Consider Online Platforms
• Partner with Your Training Teams to Plan & Execute 

As Individuals

• Ask Yourself: What Skills Do You Want to Invest In?
• Step Outside of Your Comfort Zone 
• Consider Joining Professional Associations 
• Take that Extra Step and Get Certified 

Guest Information: Portia Nacinopa (View LinkedIn) is a Hong Kong based training professional specialising in the design and delivery of technology training programs for legal professionals at internationally recognised law firms. Portia has held various roles in the technology, learning and development, and change management domains in the legal and financial services sectors. 

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Decision making can be time consuming and incredibly stressful. In this episode, we discuss the realties of decision making and a few easy to adopt best practices to avoid decision making fatigue. 

1. Plan for Plan B: Don't Be Over-Confident In How Things Will Go
2. Take a Learner's Posture
3. Eliminate the Unlikely Scenarios 
4. Add Science In The Form of Probabilities 
5. Get Comfortable with Asking for Help
6. Lean Into Your Guiding Principles 

Visit Our Website and Continue the Conversation: www.changeoutloud.com

Resources Referenced:
Hungry Judge Case Study: https://www.nature.com/news/2011/110411/full/news.2011.227.html
HBR: https://hbr.org/2018/01/3-ways-to-improve-your-decision-making
Learn Probabilities: https://www.khanacademy.org/math/statistics-probability

Amy Watson joins us to discuss the importance of mind, body, and nutrition, in recharging and building resilience.

Recharge Requires Intent & Purpose | A Positive Mindset is Key | Schedule Your Rest: Listen To Your Body & Mind | Find Your Zen: Rushing From One Activity to Another is Counterproductive | Everyone’s ‘Happy Place’ and Threshold for Resilience is Different | Food is Fuel: Balance Your Intake Based On What Your Body Needs

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About Our Guest: Amy Watson is a Hong Kong based Liquidity Solutions Specialist for a major American Bank who balances a demanding career with her passion for fitness and nutrition. She holds a Crossfit Level 1 certification, competes in regional fitness events and is currently studying to be a certified nutritionist to help others live their best lives. View LinkedIn Profile 

Ian Barkin, an expert in Robotics Process Automation (“RPA”), joins us to share his insights and discuss the realities of implementing RPA in your organization.

Manage Expectations & Avoid RPA Exuberance | Automating a Bad Process Just Creates a Faster Bad Process | Establish a Center of Excellence (COE) that Understands the Spectrum of Stakeholders including within IT | Call in the Experts | Agile and RPA Can Coexist

View Ian’s LinkedIn Learning Courses & Podcast: Introducing RPA | RPA, AI & Cognitive Tech for Leaders | 'RPA is NOT about the Robot' Blog | OneTAKE Video Podcast

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Let's Talk Digital: What is often lost in the digital transformation conversation is that with the right focus and approach, incumbent firms actually have a considerable advantage. In today's episode, we explore how incumbent firms can be successful in driving digital transformation.

Key Takeaways: Smaller Pilots Over Monolithic Programs | Focus on One Process & Iterate | Avoid The Metric Rabbit Hole | Engage Your People | Unlock The Power of Your Data with Diverse Teams That Bring a Unique Mix of Capabiltiies | Broaden Your View of the  Competitive Landscape 

Continue the conversation by visiting www.ChangeOutLoud.com