Changing The Sales Game

Connie's motivational quote for today is by Lawrence J. Peter: "If you don't know where you are going, you will probably end up somewhere else."

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Today's quote actually made me pause and reflect on my own business journey over the past 21 years and knowing where I was going was not always clear or easy to define!

I know for me as a business owner, finding the next step is important yet I have also learned that moving forward, even if a misstep is still good and allows for easier shifts and pivots. It also allows for learning and defining what is working and what changes are needed along the way.

So is there an easier way to grow a business using goals to support long-term solutions that stick?

About Amanda HarNess:

Amanda is the owner of Business Excelerated and works with service-based organizations to resolve the problems that are keeping owners from achieving their business goals.

With a focus on growth strategy, people & leadership, and change navigation, her clients can close the gap between where they are now and where they want to be. She helps owners determine real goals, supports them to increase the speed of execution, and provides long-term solutions that stick.

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Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.

"Don't be afraid to give up the good to go for the great." - John D. Rockefeller

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I often think about this quote. Humans are interesting because we get comfortable, and when things are good, we tend to sit back and coast. It's when things go wrong that we say, "ok, I need to make a change because it's not going well." The truth is, we need to evolve and grow every day, or we risk getting stuck in what's okay.

I work with organizations in the financial services sector. A few years ago, one of my clients, after working with me for a year, said that the effort to build relationships with their clients and have their managers coach their employees every month was just too time-consuming and challenging, and that they were doing ok with their current profitability. What??? Needless to say, I no longer work with them. It's always about the client and about staying relevant and focused on the client's experience. Otherwise, we will lose business over time that will be lost forever.

About Lori Turner-Wilson:

Lori is the founder of RedRover, is a trailblazer in business marketing. With over 30 years of experience, she has led transformative marketing strategies that deliver measurable results for hundreds of companies. Under her leadership, RedRover became one of the only full-service B2B firms in the U.S. to guarantee marketing ROI, earning the moniker: "The Results-Guaranteed Agency." Her innovative approach continues to reshape the industry, empowering businesses with strategies that deliver real, guaranteed outcomes.

How to Get In Touch with Lori Turner-Wilson:

Website: marketingresultsguaranteed.com

Email: [email protected]

Gift: www.marketingresultsguaranteed.com/podcast

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Changing the Sales Podcast Episodes:

1. https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000722731054

2. https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000711035912

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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics or addresses problems you may have in your business.

"It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both." – David Caruso

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Everyone is talking about AI, and rightfully so, it's here and it's here to stay. So, how do we navigate technology when we're being very human?

The reality is that the future of work is human. Today's show, we are going to explore how emotional intelligence is shaping success now and will define leadership, collaboration, and innovation in the 2030s as technology accelerates and global challenges intensify.

My guest today is Dr. Robin Hills is a business psychologist and one of the world's leading voices on emotional intelligence. As director of Ei4Change, he's helped over 500,000 people in 200+ countries use emotional intelligence to work, lead, and live better. A global speaker and author, Robin has shared his insights at Harvard, received an Honorary Doctorate in Psychology, and earned multiple international awards recognizing his impact in the field of emotional intelligence education.

How to Get in Touch with Robin Hills:

Website: https://ei4change.com/

Email: [email protected]

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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

Your customers don't need more reasons to say yes. They need fewer reasons to say no." ― Matt Sucha

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In this episode, my guest Matt Sucha takes us on a fascinating journey into the customer's subconscious. He will share the hidden forces that block decisions and kill conversions. You'll discover the four key psychological barriers that stand in your way. And learn how removing them makes sales flow naturally.

Matt is the CEO of Mindworx and author of The Hidden YES. A mathematician who left the corporate world to apply insights from behavioral economics, he has spent over a decade helping banks, insurers, and telecoms in 15+ countries use consumer psychology to boost sales. Matt created the SURF™ Method, now taught worldwide, and is recognized as a leading voice in applying behavioral science to business performance. Outside work, he enjoys hiking, historical novels, and perfecting cappuccino art.

How to Get in Touch with Matt Sucha:

Website: https://mindworx.net/

Website: https://thehiddenyes.com

Email: [email protected]

Gift: https://mindworx.net/book-the-hidden-yes/

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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"If you think it's expensive to hire a professional, wait until you hire an amateur." ― Red Adair

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Hiring and recruiting for salespeople can sometimes seem like a revolving door within organizations. I love this quote because if we don't take the time to hire the right person for sales roles, we may be losing market share, whether we realize it or not. So, what's the answer to help us hire and develop the right people for our organization's sales teams?

Glad you asked. Today…

About Ryan Hohman:

Ryan is the CEO and founder of Sales Recruiting University, based in Salt Lake City. A former top commission salesperson turned recruiting leader, he built SRU into a 50+ person firm that places over 1,000 commission-based representatives monthly for more than 1,500 companies. Ryan pioneered an A-to-Z recruiting and onboarding system—including group interviews, custom sales universities, and AI-driven role-play—that reduced hiring workload and boosted retention for fast-growing sales teams.

How to Get In Touch with Ryan Hohman:

Website: https://salesrecruitinguniversity.com/

Email: [email protected]

Gift: https://www.s20salesteam.com/

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"The more time you spend complaining about what you deserve, the less time you have to focus on what you can create. Focus on what you can control." ― James Clear

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I actually interviewed James Clear when his book, Atomic Habits, was first released. His approach to making micro steps and building on those every day creates the life you've imagined and can actually achieve. It's all about creating habits and implementing systems to help us thrive at work and at home. So, how do we apply the concept of micro habits to shift our mindset and habits around money?

About Laura Rotter:

Laura is a CFA, MBA, CFP®, and the founder of True Abundance Advisors. After a successful career managing money on Wall Street, Laura experienced her own transformation — shifting from a life driven by achievement and fear to one guided by purpose and presence. Today, she helps midlife professionals in transition develop a healthier relationship with money, combining financial planning with mindfulness to create lives of clarity, confidence, and true abundance.

How to Get in Touch with Laura Rotter:

Website: http://www.trueabundanceadvisors.com/

Email: [email protected]

Gift: https://sharingyourinput.com/trueabundance/kzyq586/start

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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"The greatest glory in living lies not in never falling, but in rising every time we fall." — Nelson Mandela. I love this quote. If we didn't continue to rise after we fail or fall, we wouldn't have innovation, growth, new opportunities, and potentially a better life. Most people think it's only about having the ability to achieve X, Y, or Z. The reality is resilience, and the choice to keep getting up and moving forward is very powerful. Especially in sales and business growth.

YouTube: https://youtu.be/w371gew_RFc

About Akeem Shannon: Hailing from St. Louis, Akeem is the creative mind behind Flipstik. This gravity-defying phone accessory not only earned him a spot on Shark Tank but also caught the attention of the legendary Snoop Dogg.

Akeem's journey is a fascinating tale of resilience, innovation, and navigating the dynamic world of sales. Let's delve into the unique experiences and insights of this dynamic individual.

How to Get in Touch With Akeem Shannon:

• Email: [email protected]
• Website: http://akeemshannon.com/
• Gift: Text MENTOR to 314-789-9001 For a free 1 on 1 mentorship session

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.

"Sales is an outcome, not a goal. It's a function of doing numerous things right." — Jill Konrath

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I love this quote. I would never say I am an operational mastermind. Everything I do in my business, and throughout my sales career, has been built on repeatable, duplicable systems and habits that work and can be taught and used to duplicate sales revenue and growth over and over again. In essence, defining sales without a strong operational or systems foundation is a strategic mistake.

About Jon Bassford:

Jon is an operations professional and entrepreneur driven by his Curiosity! Curiosity is his superpower, and it has driven his personal and professional advancement. After law school, Jon put this curiosity to work launching, managing, and improving operations for venture-backed startups to global nonprofits with impact! For Jon, there is nothing that curiosity can't help. Today, Jon is known for his curiosity-driven leadership, helping organizations and individuals innovate, change, and grow by adopting Curiosity as their superpower. Jon is the author of the best-selling book The Curious Leader: Unlocking Innovation, Empowering Teams, and Driving Change

How to Get in Touch with Jon Bassford:

Website: https://jonbassford.com/

Email: [email protected]

Gift: Text "chapter" to 33777

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"Finance is not merely about making money. It's about achieving our deep goals and protecting the fruits of our labor. It's about stewardship and, therefore, about achieving the good society." – Robert J. Shiller

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Money is important because it allows us to take care of ourselves and our families. Lately, the financial service industry has been losing its way! They are laying off personnel to generate greater revenue due to cost reduction. The real question is, at what cost for the consumer and reduction in employee loyalty?

I am on a mission to change what's happening in leadership in corporate America to shift from dog-eat-dog to one filled with love and accountability. My guest was introduced to me by one of my dear friends, the CEO of Hancock Lumber. He and my guest both feel that we need to bring love back into the workplace.

About Mark Jones:

Mark is the CEO and President of Sacco & Biddeford Savings Bank. Mark, who joined in 1985 and remains committed to building on the founding principles of SBSI, meets the financial needs of Southern Maine.

He shows this commitment through his volunteer work as a board member and treasurer of Shutterbugs4Charity, board member and Vice-Chair of Hospice of Southern Maine, as well as a Trustee and Treasurer of Saco United Baptist Church. Outside of SBSI, he has an unrivaled passion for learning, practicing, and teaching that pushes him to spend time with others who provide reminders and lessons for staying focused on those things most important in life: service, love, and care for those in his circle of influence.

How to Get in Touch With Mark Jones:

Website: https://www.sbsavings.bank/

LinkedIn: https://www.linkedin.com/in/mark-jones-61b5b59/

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"You don't get paid for the hour. You get paid for the value you bring to the hour." – Jim Rohn

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In the midst of all the chaos, how do you stand out from the crowd and become the only logical choice in your field of expertise? In this episode, my guest will share proven principles that, when applied, have empowered people to monetize their life's mission and create a lasting legacy for their family.

So I ask you, "Are you ready to break free from your limiting beliefs, so you can design your destiny and monetize your expertise like never before?"

About Joel Bauer:

Joel has trained some of the world's top income-producing speakers, presenters, and online marketers to monetize their life experience, both online and offline. For decades, Joel's principles have set the bar for speaking, teaching, and closing at the highest level. By applying Joel's strategies, you can break free from limitations, design your destiny, and monetize your expertise like never before.

How to Get in Touch with Joel Bauer:

Website: https://joelbauer.com/

Email: [email protected]

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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.