Erick and Rich discuss N-able’s product plans, the importance of thinking big about new opportunities in today’s changed IT landscape, and a handy new invention for people prone to walking into walls while gazing at their smartphone.

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N-able Outlines Near-Term and Long-Term Product Roadmap Plans

Erick and Rich discuss startup Gradient MSP’s first step toward building a channel pro “data intelligence” platform, explain why the best managed services sales pitch involves no selling at all, and ponder an “invisible sculpture” recently bought for 15,000 Euros.

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Gradient MSP Ships Solution for Cleansing PSA Data

Erick and Rich discuss D&H’s new partner investments, possible hardware price spikes, using security bundles to boost margins, and soap made from snail slime, which turns out to be an actual thing.

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D&H is Investing Big in Partner Resources

In honor of this week’s RSA security conference, Erick and Rich discuss four security tech trends, why you should make time for industry newsletters and emails, and a tech-savvy child who hacked his mom’s Amazon Prime account to order 918 boxes of popsicles.

Erick and Rich mull over the latest case of a big vendor buying an MSP consultancy, run through the benefits of getting your LinkedIn profile right, and marvel at the farmer who accidentally shrank France.

Erick and Rich discuss IT Glue going big on virtual CIO services by acquiring TruMethods, share a book tip every leader should read, and marvel at the guy who wants to exchange fees he paid in cryptocurrency last year for far less valuable dollars.

Erick and Rich are intrigued by BitTitan’s “data synchronization-as-a-service” strategy, certain you should do quarterly business reviews internally as well as with customers, and amused by the guy now walking from LA to San Francisco in a bear costume.

Erick and Rich discuss the strategic importance of the latest firewall from Sophos, the strategic wisdom for channel pros of paying attention to customer experience, and the strategic genius of Natty Light’s new alcoholic popsicle.

Erick and Rich ponder whether SMBs are being too easy on their security vendors, explain why now’s the time to revise your COVID safety protocols, and shudder at the slithery surprise an Australian grocery shopper found in their lettuce.

This week, Erick and Rich discuss Datto’s new quoting and procurement solution, building client phase sign-offs into your project plans, and what happens when a tiger mom gets her hands on deepfake technology.